Precision Acura of Princeton

The start of my experience was perfect. Vincent was the guy helping me, it all started off exceptionally well. I really wanted to do business with them. They let me test drive an RDX Advance and then an RD guy helping me, it all started off exceptionally well. I really wanted to do business with them. They let me test drive an RDX Advance and then an RDX A Spec the following day when they had 1 come in. Loved both cars and was very happy to proceed. I was in the process of selling my car to Carmax and I'd planned on using the cash for a down-payment. I was very open with them and told them I was shopping around. So, a couple days later I test drove another car (Which I fell in-love with) and decided to go for that vehicle instead. It was less expensive than the RDX too. (I had already told somebody from that dealer I'd gone elsewhere and she was really nice about the whole thing and I assumed that was the end of my Acura experience!) The day I was completing the deal on my new car, Vincent called me repeatedly VERY upset I didn't do business with him. To the point where I had to put down the phone because it was getting extremely heated. He continued to HARRASS me and attempted to call me back at least half a dozen times to the point where I had to block his number. Lets get one thing straight Acura of Princeton, it's MY CHOICE & MY RIGHT to choose what vehicle I drive and what dealer I work with. Completely unacceptable behaviour. If I could rate less than 1 star I would. I do want to say that Joe was really nice. I believe he genuinely wanted to help me but they couldn't match the money I was getting for my old car. I'm only doing this review because of Vincent's behaviour. Joe and the other guys I came across seemed like really good people. More

They were Very friendly, super helpful and went above and beyond. The staff made us happy and allowed us to have a car. Thank you. and beyond. The staff made us happy and allowed us to have a car. Thank you. More

It has been a delightful experience. Really appreciate the excellent service. Ahmed has been exemplary. I came to Precision Acura after a disastrous visit to another Acura dealer. Overall a heartwarming e the excellent service. Ahmed has been exemplary. I came to Precision Acura after a disastrous visit to another Acura dealer. Overall a heartwarming experience. Thank you for everything. More

The salesman was very pushy and every time I asked a question he responded the finance guy would answer. When I test drove car I ask for explanation on features and he said no when I come back. question he responded the finance guy would answer. When I test drove car I ask for explanation on features and he said no when I come back. More

Ahmed and Michael were most helpful and flexible to bringing this deal to closure. I will surely recommend friends to Precision Acura when in the market for a new car. bringing this deal to closure. I will surely recommend friends to Precision Acura when in the market for a new car. More

Ahmed was very helpful and thorough in accommodating all of the needs I had in a car. He listened to what I was saying and how much I could comfortably afford. I now am the proud owner of a fully loaded TLX of the needs I had in a car. He listened to what I was saying and how much I could comfortably afford. I now am the proud owner of a fully loaded TLX and while it is certified preowned, it has new car energy. I’m excited to be a part of the Acura family. More

Great team and great service. This was my 3rd lease dealing with this team and it could not have been smoother. Very knowledgeable, efficient and easy to work with. dealing with this team and it could not have been smoother. Very knowledgeable, efficient and easy to work with. More

Professional, friendly, fair, kind, understanding, patient, great showroom, good humor patient, great showroom, good humor More

Heba Amhed was the most amazing person to work with. I went to other dealerships and fed me a lot of crap he was very direct over the phone went there fast and efficient left with the car cheaper than any went to other dealerships and fed me a lot of crap he was very direct over the phone went there fast and efficient left with the car cheaper than any other dealership …all the extra points,basically he just tells you the truth. I love him everybody in my family even friends I know have gotten cars from him I love him too now More

Nice dealership to work with. I've been leasing cars here since 2002 and keep coming back because they are friendly and appreciate the loyalty by working a deal that's good for me. since 2002 and keep coming back because they are friendly and appreciate the loyalty by working a deal that's good for me. More