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Precision Acura of Princeton

Lawrenceville, NJ

4.9
1,723 Reviews
"Exceeding Our Clients' Expectations For Life!" Precision Acura of Princeton has earned the prestigious Acura Precision Team recognition for 2020, for the 22nd time. The Acura Precision Team distinction is an exclusive award for select dealerships that deliver outstanding client experience and achieve operational excellence. Precision Acura of Princeton was one of only 83 dealerships nationwide that earned the honor for 2020. Acura dealerships recognized for the Acura Precision Team honor must deliver exceptional results across their business operations and are measured against performance criteria in the areas of client treatment, sales performance, service performance, facility and finance. "I'm extremely proud to honor Precision Acura of Princeton as an exclusive member of our Acura Precision Team," Steven Center, vice president of the Automobile Division at American Honda Motor Co., Inc. "This award recognizes Precision Acura of Princeton for consistently delivering the premium experience our clients expect of a performance luxury brand." Precision Acura of Princeton is located at 3001 Route 1, Lawrenceville, NJ, 08648 and carries the full line of Acura vehicles.
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3001 US Highway 1

Lawrenceville, NJ

08648

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Showing 1,723 reviews

January 15, 2010

My experience with Ronnie at Precision Acura was very good. I visited Open Road Acura in East Brunswick about a year ago and ended up walking out after 2 completely wasted hours. Precision Acura was VE More

by bnemirov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie DuBow
Jan 15, 2010 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the eCommerce Manager at Precision Acura of Princeton. On behalf of our entire team let me say a BIG Thank You to you! You are the reason we do what we do and we look forward to assisting you for many years to come!

January 15, 2010

Very competitive, no-haggle pricing. Excellent information about the vehicles. Courteous and very friendly. Go out of their way to get a good trade-in value. Advise you regarding their promotions More

by crmohanmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Gittelman
Jan 18, 2010 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the eCommerce Manager at Precision Acura of Princeton. We really appreciate your business. Please don't hesitate to call if you ever need anything. I will pass along your comments to Curt.

December 28, 2009

Precision Acura's service team has always taken great car of my car & I. I've almost exclusively dealt with Brian Giampietro, and he sets a high mark for others to follow. He's courteous, professional, fle More

by martums
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Giampietro
Dec 28, 2009 -

Precision Acura of Princeton responded

This is Mitchell Brenner, the eCommerce manager at Precision Acura. Thank you for the kind words. I'll be sure to pass them along to Brian and Allen, the service manager.

November 28, 2009

We enjoyed the shopping experiences with Precision Acura of Princeton. It is the best in this area. They are professional, knowledgeable, caring, friendly, honest, and ethical. They worked hard to fulfill t More

by Kwong_MDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie DuBow and Debro Kent
Nov 28, 2009 -

Precision Acura of Princeton responded

This is Mitchell Brenner, the eCommerce manager at Precision Acura. It was a pleasure doing business with you and I'm happy we were able to make the deal work for you! Enjoy your new Acura!

October 25, 2009

I was looking for a good deal online for a used Acura TL with low miles. Luckily, I ran into Precision Acura of Princeton. I am happy to say it has been a full week with my TL and it is awesome! The car is More

by signey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gershman, Debro Kent and Thomas Thornton
Oct 26, 2009 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the eCommerce Manager at Precision Acura of Princeton. On behalf of our entire team let me say a BIG Thank You to you! You are the reason we do what we do and we look forward to assisting you for many years to come!

October 19, 2009

My experience with Precision Acura has been excellent. From the very first meeting with Jim Swett, I received proactive communications, follow-up and explanations. I recently purchased a 2010 TL and I wa More

by TLDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Swett, James Swett
Oct 20, 2009 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the eCommerce Manager at Precision Acura of Princeton. Thank you for your kind words,. We truly appreciate it! We look forward to many years together!

October 11, 2009

I love my MDX!!! My husband and I contacted Precision Acura looking for a specific feature and color combination MDX in May. They were able to order our MDX, and we picked it up 4th of July weekend. Fr More

by Love my MDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Vozza
Oct 12, 2009 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the eCommerce Manager at Precision Acura of Princeton. We're glad you love your MDX! That's what we strive for. We look forward of many years of service to keep your MDX as great as the day you picked it up. Thank you!

October 10, 2009

I have had two Acura's serviced at Precision over the past 6 years and have been provided excellent customer service, quality of work and fair pricing on all service work. In October I decided to purc More

by acurafan101009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney in Service and Mark in Sales
Oct 10, 2009 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the eCommerce Manager at Precision Acura of Princeton. I want to thank you for being a loyal customer and trusting us with all your Acura needs. As a side note, I reviewed your deal on the 2009 TL AWD and I can assure you that you received a very good deal on your vehicle reserved for our loyal customers only. It's how we say thank you for your continued support!

October 09, 2009

Saleperson was professional. Dealership had great pricing from internet sales. No haggling on proce. Service department is very clean. Sales Manager accomodating. When we pciked the car up the sales person w More

by greg3859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Vozza
Oct 10, 2009 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the e-Commerce manager at Precision Acura of Princeton. I wanted to say thank you for giving us the opportunity to earn your business. We look forward to many years together. Mike is very appreciative and wanted me to remind you that if you ever need anything just give him a call.

October 07, 2009

My wife and I drove 1.5 hours after work from Manhattan to see a used 2008 Acura RDX. We walked in and no one was there to greet us, Eric, the sales guy saw us but stayed on the phone. I had to approach More

by norwun
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric, Tom G
Oct 07, 2009 -

Precision Acura of Princeton responded

My name is Mitchell Brenner and I am the e-Commerce manager at Precision Acura of Princeton. I was looking through the notes on your file to see if we could come to an agreement that is acceptable to all of us. I see that you were an eCommerce customer and were dealing with Tom Thornton over the Internet. Our price on this vehicle was originally $29,995 and we had recently lowered it to $28995 on the Internet. That is why there was less room to negotiate as we had already lowered the price. That being said, what do you feel would be a fair price for this car? What do you feel is a fair price for your trade in? If I can get you close on both, or either, are you still interested in purchasing this awesome SUV? Thank you in advance for taking the time to read this. Sincerely, Mitchell

Oct 08, 2009 -

Precision Acura of Princeton responded

This is Mitchell Brenner, the e-Commerce manager at Precision Acura of Princeton again. I'm sorry that your received the wrong impression from our dealership. After reading through the extensive correspondence between you and our Internet Salesperson, Thomas Thornton, it appears that you were already aware of the price on the vehicle before coming in. I'm sure if Tom knew you wanted a $3000 additional discount off our already discounted Internet price he would have told you that was not possible. As to your trade in, there really is no retail market for a 1999 Honda Prelude so we could only offer you what we felt we could get wholesale which is probably less than what KBB says but on older vehicles we just can't give more than what we feel we can get on the wholesale market. I know that the Acura Certified Pre-Owned vehicle you were inquiring about was already discounted from $29995 to $28995 on the Internet and we offered you the vehicle, while you were here, for $27,995 which is a very competitive offer. I'm sorry that we couldn't come to an agreement on price and that put a bad taste in your mouth about our dealership. Sometimes we just can't sell a vehicle for the price a customer wants us to. We are, after all is said and done, entitled to make a profit even if, in your case, it would have been a very small one. Please don't hesitate to contact us if you still have interest in a vehicle in the future. We will certainly do our best to satisfy you. Sincerely, Mitchell Brenner eCommerce Manager Precision Acura of Princeton

Oct 08, 2009 -

Precision Acura of Princeton responded

This is Mitchell Brenner, the e-Commerce manager at Precision Acura of Princeton again. I'm sorry that your received the wrong impression from our dealership. After reading through the extensive correspondence between you and our Internet Salesperson, Thomas Thornton, it appears that you were already aware of the price on the vehicle before coming in. I'm sure if Tom knew you wanted a $3000 additional discount off our already discounted Internet price he would have told you that was not possible. As to your trade in, there really is no retail market for a 1999 Honda Prelude so we could only offer you what we felt we could get wholesale which is probably less than what KBB says but on older vehicles we just can't give more than what we feel we can get on the wholesale market. I know that the Acura Certified Pre-Owned vehicle you were inquiring about was already discounted from $29995 to $28995 on the Internet and we offered you the vehicle, while you were here, for $27,995 which is a very competitive offer. I'm sorry that we couldn't come to an agreement on price and that put a bad taste in your mouth about our dealership. Sometimes we just can't sell a vehicle for the price a customer wants us to. We are entitled to make a small profit and, at your offer, we would have taken a loss so we had to pass. Please don't hesitate to contact us if you still have interest in a vehicle in the future. We will certainly do our best to satisfy you. Sincerely, Mitchell Brenner eCommerce Manager Precision Acura of Princeton

Oct 22, 2009 -

norwun responded

Sorry, I had not asked for $3000 off the price of $28,995. My initial offer was $26,500. It really doesn't make sense for me to pay $28,995 for a 2008 RDX base model when I only need to pay $4000 more for a newer 2009 model with Tech Package with the same or less mileage which can be found on the Acura CPO page.

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