Precision Acura of Princeton

I could not begin to tell you how satisfied and happy I was after my visit to Precision Acura of Princeton. After a troublesome visit to Acura of ocean and dealing with misleading salesmen, I was steered t was after my visit to Precision Acura of Princeton. After a troublesome visit to Acura of ocean and dealing with misleading salesmen, I was steered towards Precision by a family friend. The Precision team was more than accommodating and made me feel as though for once in my life, I had found myself at a dealership that I was not being taken advantage of. Driving the extra distance to work with a dealership that makes you feel as though they are truly for the customer was worth every mile. Since my purchase, I have received many phone calls asking if I had any questions or concerns and to check on my overall satisfaction of the vehicle. I could not be more satisfied and will undoubtedly return to the Precision team for any future purchases. More

Jim Swett at Precision Acura is an outstanding salesman who works with his customers to find the right car at the right price. He is very friendly and thorough and answers all of your questions with deep d who works with his customers to find the right car at the right price. He is very friendly and thorough and answers all of your questions with deep detail. I have worked with him twice to lease a 2013 RDX and 2014 RDX with tech package. Both experiences were wonderful and we will surely be his customers for many years to come. Jim Swett is a 10 out of 10!! More

From start to end Neil helped me with the leasing of my ACURA MDX. He extended his help in negotiating with American Honda Financing and got the lease approved and made sure I got tier 1 lease. Neil has ACURA MDX. He extended his help in negotiating with American Honda Financing and got the lease approved and made sure I got tier 1 lease. Neil has always been there to help out. A+++++++++, has also helped my friends. More

The staff at Precision is friendly and no nonsense. They all take care of the customer first and work as a team to make sure the process is smooth and fast. Pricing is great and they don't play games like s all take care of the customer first and work as a team to make sure the process is smooth and fast. Pricing is great and they don't play games like some other dealers that sell cars. I would certainly recommend Precision Acura to all that are in the market for a new vehicle. I initially spoke with Mitchell Brenner over the phone about the Acura TL for both financing and leasing options and he was able to listen to my needs in a vehicle. When I arrived at the dealership, I met with Ahmed Heba and he had two vehicles for me to view and test drive. There was no waiting around as the buying experience was made even better by Ahmed's hospitality. Upon choosing my new Acura TL, I then met with the business Manager Derek Battle. This is usually the most painful part of the process as they are always trying to sell some aftermarket stuff to you and drag out the paperwork. To my surprise......this part was fast and handled in a professional manner ( about 15 minutes).. KUDOS to everyone at Precision Acura!! More

My experience at Acura Princeton was quite good. Staff is friendly and knowledgeable. We were buying used Acura MDX. Levon Kuznetsov was our sales rep. He gave us detailed all the information we needed to ch friendly and knowledgeable. We were buying used Acura MDX. Levon Kuznetsov was our sales rep. He gave us detailed all the information we needed to choose right pre-owned vehicle. After reviewing and test driving some of the MDX’es we finally selected certified 2008 MDX, tech package. Levon’s info helped us a lot and made our over-stressed life much easier. The only complain - final closing took a while because of the huge number of people closing at this particular day. So far we enjoy the vehicle. More

From the moment I pulled into the driveway, I received nothing but great customer service. Peter Allen approached me as I was entering the door asking how I was doing and how he can be of assistance. Told nothing but great customer service. Peter Allen approached me as I was entering the door asking how I was doing and how he can be of assistance. Told him I came in to take a look at the 6-speed manual TL that they just posted and he introduced me to Neil Kotecha since he was the one that personally took the car in (pictures weren't even posted). Neil explained everything about the car (including the history - he dealt with the previous owner at Bridgewater Acura) and said to take it for a spin and we can talk numbers after. After going for a test drive with Peter, I was walked back over to Neil to talk numbers. Told him what my budget was and I knew that it was not realistic but gave him the opportunity to go discuss and come back to me with a counteroffer. Knowing what the car was worth, I was surprised with the number that he came back to me with (better than what I expected) but we were still about $1,500 above my budget. After about 5 minutes of discussing the car and dealer fees (there is only a low docking fee), I asked him if he can take another $500 and after thinking about it, he turned to Peter and told him to to get the paperwork started. The entire process of me pulling into the dealership to me purchasing the car took no more than 1.5 hours. This dealership is all about building relationships and customer service. Being in sales myself, I appreciated that they did not waste my time by coming to me with a high number and us going back and forth from there (I visited a few other dealerships prior to coming to Precision and it was not fun). Peter is a great Sales Associate and Neil is definitely a great General Sales Manager. The other sales associates were also very friendly and polite. I definitely recommend Precision Acura of Princeton and look forward in working with them again. Thank you Neil and Peter for making this purchase a breeze! More

Damion was great from start to finish. He is really enthusiastic about what he does. He seems to take pride in the Acura name and enjoys what he does. Damion was knowledgeable & friendly. Everything yo enthusiastic about what he does. He seems to take pride in the Acura name and enjoys what he does. Damion was knowledgeable & friendly. Everything you would want in someone selling you a car. I would highly recommend anyone looking for a new or used Acura, to go see Damion! More

I have purchased and leased many cars and my experience at Precision was the best by far. Joe, our salesman, and Eric , the sales manager, were friendly, professional and agreed to a deal I had presented at Precision was the best by far. Joe, our salesman, and Eric , the sales manager, were friendly, professional and agreed to a deal I had presented to them from another dealer from whom I walked away because I did not like the way I was treated b the sales manager. That dealership is 15 minutes from my home but I chose to travel the 45 minutes to Precision and it was well worth the trip. I would highly recommend this dealership to anyone in the market for an Acura. More

I recently leased a new vehicle from Precision Acura in Princeton. Overall, I was very pleased with the experience and would certainly recommend this dealership to others. Below is a summary of my experi Princeton. Overall, I was very pleased with the experience and would certainly recommend this dealership to others. Below is a summary of my experience. Initial Contact My first contact with the dealership was with Carolynn in the internet sales department. If you're shopping for a vehicle, this will be the biggest difference you notice versus other Acura dealerships in the area and was quite honestly what led me to ultimately purchase from Precision Acura. Every other Acura dealership within a 50 mile radius refused to talk specifics over email. I personally think that is a big mistake. Prospective buyers now have more information available from online resources than ever before and yet our time is more valuable than ever. Those two forces mean I would never consider walking into a dealership without researching the vehicle, understanding what others had paid and beginning the fact finding and negotiating process with any perspective dealership online. Carolynn at Precision Acura was the only representative to answer my emails promptly, provide all information I asked for, and never once demanded that I speak to her live or visit the dealership. As surprising as it may sound, this experience was unique as all other Acura dealerships would not discuss lease fees over email or even worse, claimed they didn't have the information I requested and that the information could only be obtained by visiting the dealership. Outrageous. Thank you to Carolynn and the internet team for being courteous and providing timely information to help me make an informed car buying decision from the start. Sales After my fact-finding mission was over and I had decided to move forward with Precision Acura, I asked Carolynn to schedule an appointment for me with the sales department. I arrived at the dealership to find equally friendly and eager sales associates. I was introduced to Al and we began the dance! What I immediately appreciated about Al was that I told him that I was at least partially educated about auto leasing, having done it a half a dozen times before, and that I wanted to get right down to my numbers without all the drama that usually precede the negotiation process. He was understanding and we were immediately thrust into the part of the negotiations that takes place a few hours in at other dealerships. Look, I'm not naive enough to think I was able to negotiate the best deal ever on my car. I think I went in with good research and a good understanding of what others are paying for the same vehicle. I always say, if the dealership was willing to make the deal, there was still money left on the table. There's always little differences that make each deal unique, but I did a lot of research and I am comfortable that they are in the ballpark of some of the best prices I know others paid. I appreciate Al's ability to work quickly and cut through the normal back and forth I associate with buying a car. It was the most straight-forward and expedient purchases I've made to date. Al also has a nice personality and is easy to talk with. I did have the opportunity to talk with Eric, the sales manager, briefly. It seems like he still employs the 'good cop/bad cop' methodology so I wasn't a huge fan and think this method is outdated but it wasn't enough to tarnish my experience. I literally only spoke to him for 60 seconds so the majority of the experience was with Al, who again was great to work with. Pick Up The car was available earlier than promised and I was able to schedule a pick-up time where the car and paperwork were ready to go. Again, Al was a true professional taking me through the vehicle options and ensuring we were satisfied with the purchase. I need to make special mention of Derek in the finance department. He's the guy you see to sign your paperwork and normally one of the last steps I dread in the process. Not only was he quick but he didn't pressure me to add on lots of extras that I'll never need. If you have the pleasure of working with Derek at Precision Acura what you will really notice is his personality. Truly, one of the nicest people I've ever come across. He just has one of those personalities that can change your whole day for the positive. He has an infectious laugh and quick wit that really ended my experience at Precision Acura on a high note. Bottom Line It's a business, they're there to make money, but in the end I thought everyone was professional, courteous, and easy to work with. I have yet to find a perfect car buying experience. It's still one of the most archaic and stressful processes that we go through as consumers (partially by design I'm sure). But Precision Acura did provide the best experience I've ever had and while I'm sure they made out better than I would have liked on price, I was pleased with the service and comfortable with the price I paid versus my objective when I walked in the door - so in the end I think that's all that matters. More

Worked with Joe Zuccari from Sales, who is very friendly, polite and honest. He helped with Paper work as much as he can and also himself talk to insurance guys and made my day easy to complete the formaliti polite and honest. He helped with Paper work as much as he can and also himself talk to insurance guys and made my day easy to complete the formalities. He was patient to listen to the detailing requests we had and got them fixed to the extent possible. Further Derek Battle of finance was busy with other customer as we arrived late than scheduled time, but once he was available, he got all our formality completed and got us best possible rate on finance. So i am very happy with that. Derek was also very patient and friendly and was easy to work with. The only thing i got bit unhappy is that i could not get any negotiation what-so-ever, and was probably the car was already repriced recently. Anyways, overall a great experience to buy an used 2011 MDX with all features i wanted at a decent price. Thanks to Precision Acura that they finally put an end to my search of my mid-size SUV. More