Power Motors NYC Queens - Used Car Dealership

Came in and got help automatically. Staff is good & quick on the feet no problem at all. One of the best customer service I ever experienced. Staff is good & quick on the feet no problem at all. One of the best customer service I ever experienced. More

Coming in power motors, the experience was great! Friendly faces, great people skills as soon as I came thru the door. I was offered water and coffee. Within a few minutes he asked what we like, did Friendly faces, great people skills as soon as I came thru the door. I was offered water and coffee. Within a few minutes he asked what we like, did we know what we want… we told him Keyshaun, and he got the keys! We reviewed it, test driven it and was sold! The team work really hard, quick and friendly to get us out of there!I was pressed for time and they was moving. Great conversation! Really was a team effort to get it done! Walked out with a BMW XM340 ! More

These people are thieves and liars. After trying to collect the car that I paid for and getting different stories for 3 days, I cancelled the transaction. They told me that they told me After trying to collect the car that I paid for and getting different stories for 3 days, I cancelled the transaction. They told me that they told me that they had informed the bank that I had cancelled and returned the money to the bank but they did not. The bank is still asking me for payment and Rolando, Louis, and the bunch of them are thieves who would not give me a straight answer. So now I am forced to hire a lawyer to in order to take this loan off of my credit and make sure they give back the bank their money. I would love to know how they think they could get away with this, and what they actually did with the car. The legal system will have to resolve this one. More

Very friendly staff, both the sales guy and the manager took very good care of my family and I, helped us get in a reliable car took very good care of my family and I, helped us get in a reliable car More

Thursday 8/22/24 I was lured in with a bait switch tactic by Varunie Oudit and another sales rep there. LIARS!!!! SCAMMERS!!! I read reviews that the price they advertise is deceiving and they bait/sw by Varunie Oudit and another sales rep there. LIARS!!!! SCAMMERS!!! I read reviews that the price they advertise is deceiving and they bait/switch when you get here, and they charge an additional $5,000 to the cost. I should of followed my gut. The operator (Varunie Oudit) TOLD ME THEY CAN NOT GIVE ME A QUOTE OVER THE PHONE OR EMAIL and I MUST GO IN. I ask if they charge an extra $5,000 over the price I saw online and SHE SAID NO. She said just taxes, $175 doc fee and motor vehicle registration. THAT'S IT! I felt skeptical and called the office directly and spoke to another sales rep that was present there. She said the SAME EXACT thing as above, NO $5,000 fee mark up and ONLY taxes, $175 doc fee and motor vehicle registration. It took 1.5 hours to drive there, and when they showed me the car, they told me about an extra $5,000 fee. WHAT LIARS! I responded and told her TWO PEOPLE told me there was no extra charge and she just lied and made some excuse "those internet sales people aren't here in the office to know" and I responded and said that's what the sales rep in the office said (2nd person) that there wasn't an extra $5,000 fee. LIARS!! They treated potential customers like you and I with NO DIGNITY. I wasted 3 hours of my time driving from NJ, the $30 tolls, I even paid a nanny to watch my baby for a few hours while I go see this car and I fell for this BAIT AND SWITCH dirty sales trick. DO NOT BUY FROM THEM! DO NOT GO TO ANY DEALERSHIP IF THEY ARE NOT WILLING TO GIVE YOU A FINAL PRICE QUOTE OVER TEXT MESSAGE OR EMAIL. There are a few dealers who do this bait/switch tactic, another dealer is called Certified Luxury Motors. I will be reporting this to the Better Business Bureau. I will copy and paste this nasty truthful review on other websites about Power Motors. This serves you RIGHT for treating me without any dignity and respect. You wasted my time and money without even thinking of the consequences this has on someone else's life. More