Power Kia
Salem, OR
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Great Experience Hands down the easiest and least stressful car buying experience we have ever had. We got exactly what we were looking for. Miguel Lara was great to w Hands down the easiest and least stressful car buying experience we have ever had. We got exactly what we were looking for. Miguel Lara was great to work with! Thank you! More
Great from start to finish We knew what we wanted, chatted online with a real person, then met that same person at the dealership to complete the process. Thanks Dwayne! We knew what we wanted, chatted online with a real person, then met that same person at the dealership to complete the process. Thanks Dwayne! More
Not treated well My husband went to Power Kia to trade in his truck. The first truck he test drove dies on him, the second one he wanted wouldn't start. The third one My husband went to Power Kia to trade in his truck. The first truck he test drove dies on him, the second one he wanted wouldn't start. The third one he liked and asked to make a deal. He told them he only wanted to go through his own credit union and no deal if they couldn't. They said they could make it happen and he left with the new (used) truck. Two days later the new truck started to to have transmission problems, so he called them and they said to bring it in. My husband had to leave town on a trip so I took it in, and they gave me a loaner car (note that his car also had mechanical issues...) Two days later my husband called me to say that Power had called to say the financing had not gone through. I took the loaner car back and they pulled up the old (05 Dodge) truck. It then died as it sat there. I was shocked as it had never done this. It had a few other things that needed work, but had never done this. They said they would have someone come over and jump start it. When an older guy came out to ask what was wrong and I told him the story. When I said it hadn't ever done this, he got defensive and then told me it took them a half an hour to get it to started before I got there. He then said I shouldn't try to jump it and drive it home because it wasn't safe. (So they were fine with me doing that before it died??? and had to ask what was wrong first, THEN told me they had problems starting it???) I understand how a part can fail at any moment but I felt a little jerked around and they were not honest from the beginning. When I went in to ask for a ride home, the I asked the guy why he didn't tell me the truth to start with and played dumb when he came out to see me - he said he just didn't know, and said we will do whatever you want with it... what??? They gave me a ride home, and I called a tow truck for the Dodge. I then called (Larry) to tell him they were on their way and asked if there had been any personal belongings left in the other truck. He said they would keep that truck locked up tight and that my husband had to sign something when he got back, and could pick them up then, When my husband got home, he had letter from 4 different banks where they had tried to get credit. FOUR... (not their fault that he didn't qualify, but he had asked to only check with his bank) When my husband went to get his things, there wasn't anything to sign, and all of the stuff has been thrown in a box - wet. CD's and other personal belongings were at the bottom, and on top were items from the bed of the truck. More
perfect! Rafael he was great salesman! Not pushy I got the car I wanted and did not feel rushed at all. In and out. Very helpful. Thank you! Rafael he was great salesman! Not pushy I got the car I wanted and did not feel rushed at all. In and out. Very helpful. Thank you! More
Gathering informtion When Herman found out we were not ready to purchase, but were gathering information, he was helpful, friendly, knowledgeable and didn't try to push us When Herman found out we were not ready to purchase, but were gathering information, he was helpful, friendly, knowledgeable and didn't try to push us out the door. That's rare in a 'car salesman'. Thank you, Herman! More
Amazing customer service I purchased a Honda CRV off of Mike and he was extremely nice and got me in a good car! Power Kia has a very nice service department too. My Kia Sorre I purchased a Honda CRV off of Mike and he was extremely nice and got me in a good car! Power Kia has a very nice service department too. My Kia Sorrento died and they got me the diagnosis fast, and we're very honest about my options. More
Friendly, knowledgeable service Herman was a very friendly, knowledgeable salesperson working with us to help find a car that would fit our needs. He answered our questions with str Herman was a very friendly, knowledgeable salesperson working with us to help find a car that would fit our needs. He answered our questions with straightforward, fact-based answers and provided a couple of financing options that we can consider for our budget. We left pleased with our vehicle and the the whole experience. Thank you, Herman! More
new kia soul When I came to the dealership and walk in Jim Roden met me at the door and was very nice. I liked that he wasn't being pushy. He was very laid back , When I came to the dealership and walk in Jim Roden met me at the door and was very nice. I liked that he wasn't being pushy. He was very laid back , funny and a really nice guy. More
Great experience! Friendly staff and worked well within my budget! Look forward to working with Power Kia in the future! I love my new 2014 Kia Optima Hybrid LX. Thanks Friendly staff and worked well within my budget! Look forward to working with Power Kia in the future! I love my new 2014 Kia Optima Hybrid LX. Thanks for all your help Al! More
Come Here To Get Your Next Car My boyfriend and I went to Power Kia never really thinking we would be able to leave with a new car. That is exactly what happened! The entire exp My boyfriend and I went to Power Kia never really thinking we would be able to leave with a new car. That is exactly what happened! The entire experience was great. No on was pushy and it really felt like they wanted to get us the best deal and the best car we could. From start to finish the entire process took about 3 hours and they next day we went back to sign paper work because they dropped our interest rate a dramatic amount! (YAY POWER KIA!) I would recommend Power Kia or any Kia dealership. I actually looked into KIA because a friend of mine in Bend, OR said how amazing they were. So don't let student loans (which I do have) and being a first time car buyer scare you away. If you are unable to walk away without a car, they will help you complete the steps you need to able to walk away with a car in the future. Thank you so much for the experience and the chance to drive away in our New/Used car. More