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Power Kia

Salem, OR

3.3
264 Reviews

3705 Market St NE

Salem, OR

97301

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Showing 264 reviews

February 06, 2015

Great Experience Hands down the easiest and least stressful car buying experience we have ever had. We got exactly what we were looking for. Miguel Lara was great to w More

by Lizzie0607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Lara
Feb 09, 2015 -

Power Kia responded

Your marvelous review means a lot to us, Lizzie. We appreciate your feedback and are happy to hear that Miguel was able to meet your needs. At Power Kia, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

February 01, 2015

Great from start to finish We knew what we wanted, chatted online with a real person, then met that same person at the dealership to complete the process. Thanks Dwayne! More

by clsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Shaver Jr.
Feb 11, 2015 -

Power Kia responded

Great to hear of your positive experience! We try our best to provide the utmost in customer service for all of our visitors and we are pleased you had a positive experience. We hope to have earned the opportunity to assist you in the future. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

January 13, 2015

Not treated well My husband went to Power Kia to trade in his truck. The first truck he test drove dies on him, the second one he wanted wouldn't start. The third one More

by Bry
Customer Service
Friendliness
Recommend Dealer
No
Feb 11, 2015 -

Power Kia responded

Bry, I'm discouraged to hear of your negative experience at our dealership. We can assure you that this is an isolated incident and not how we intend to conduct business. We strive for 100% customer satisfaction and it comes with grave disappointment when this is not achieved. We appreciate that you took the time to bring this to our attention and we truly hope to work with you to bring this to a resolution. If you would be open to contacting me at your earliest convenience, I would appreciate the opportunity to further discuss your situation and the chance to make things right and sincerely make it up to you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

January 08, 2015

perfect! Rafael he was great salesman! Not pushy I got the car I wanted and did not feel rushed at all. In and out. Very helpful. Thank you! More

by joecool390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Hernadez
Feb 11, 2015 -

Power Kia responded

Thank you for taking the time to write this review! It's great that the team was able to provide excellent service during your visit. If you have any questions please feel free to call. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

December 04, 2014

Gathering informtion When Herman found out we were not ready to purchase, but were gathering information, he was helpful, friendly, knowledgeable and didn't try to push us More

by kdmorris
Friendliness
Recommend Dealer
Yes
Employees Worked With
Herman Scales
Dec 05, 2014 -

Power Kia responded

Thanks for your outstanding review! I'm very happy to hear that Herman was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! We look forward to working with you, your family, and your friends in the future. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

December 04, 2014

Amazing customer service I purchased a Honda CRV off of Mike and he was extremely nice and got me in a good car! Power Kia has a very nice service department too. My Kia Sorre More

by JennieHensley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Mike Verton
Dec 05, 2014 -

Power Kia responded

Thank you for leaving us this review, Jennie. We are very happy to hear that Mike could help get you set up with the perfect new car for you. Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. We look forward to servicing your future automotive needs! Sincerely, Shane Matheny - Sales Manager - 866-979-8765

November 28, 2014

Friendly, knowledgeable service Herman was a very friendly, knowledgeable salesperson working with us to help find a car that would fit our needs. He answered our questions with str More

by annbmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herman Scales
Nov 30, 2014 -

Power Kia responded

Congratulations on your new purchase, Ann! Thank you for taking the time to write about your experience with us. It's wonderful to know that you feel confident in your decision to choose a Power Kia as your dealer. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Herman was able to help find the perfect vehicle for you. He is a great asset to our team! If you have any further needs, please come back to see us Sincerely, Shane Matheny - Sales Manager - 866-979-8765

November 21, 2014

new kia soul When I came to the dealership and walk in Jim Roden met me at the door and was very nice. I liked that he wasn't being pushy. He was very laid back , More

by Nikkisilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roden
Nov 25, 2014 -

Power Kia responded

Nikki, we're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Jim was able to meet your needs. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new vehicle f you have any further needs, please come back to see us. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

November 19, 2014

Great experience! Friendly staff and worked well within my budget! Look forward to working with Power Kia in the future! I love my new 2014 Kia Optima Hybrid LX. Thanks More

by jblorenzen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Severs, David Becken
Nov 20, 2014 -

Power Kia responded

Thank you for writing this fantastic review! I am happy to hear about your positive experience with us. We understand that buying a car is an important decision and we are honored that you chose Power Kia. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

November 16, 2014

Come Here To Get Your Next Car My boyfriend and I went to Power Kia never really thinking we would be able to leave with a new car. That is exactly what happened! The entire exp More

by CarleyLouWho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
We were contacted first online by a gentleman online and a very nice women helped us in the finance department., Jim Roden
Nov 18, 2014 -

Power Kia responded

Carley, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new vehicle purchase. We are happy to hear of your positive experience at Power Kia, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Shane Matheny - Sales Manager - 866-979-8765

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