
Power Kia
Salem, OR
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May 3 I bought a Pt cruiser ,before I bought it on the back window it had painted on the window parts on order ,my freind took a picture of the window, I pointed out the tires are bald ,the dealer said he back window it had painted on the window parts on order ,my freind took a picture of the window, I pointed out the tires are bald ,the dealer said he see what they could do ,when he came back he said oh te parts on order are the tires . We looked at each other thought that's odd it was 12:30pm they took the car to change the tires why did the paper work ,I sat there till 3:30pm when finally the car came back with only two new tires ,then one week went by and I had to take it to the service center due to the radiator was bad and went out ,gee keep thinking about that window parts on order ,after they change the radiator the manufacture alarm goes off as you use key to u lock the door they did not give me the fob or have the alarm disable te alarm,all still not been thiry days since I signed papers to buy still see the window with parts on order. This all is why the Lemon Law was written, I like my Pt except for they never took care of issues they knew it had parts on order still have that photo of window on my car.so I would buy a car from them but be cautious if te car as on the window parts on reder make them tell you what parts on order take picture of window just incase you are thinking they are not being honest to you,just p,ay t safe take the picture it's worth a lot in court,if you have to ate them, so far they taken care of things but the car alarm they have yet to give me the fob for the alarm if they do not then taking car to attorney to video what it does then off to court lemon law covers me big tine More
Dealing with Luke Andre was the best experience I've ever had at a car dealership. He was friendly, helpful; and we got our deal done in a timely manner. I'd recommend this dealership to anyone lookin ever had at a car dealership. He was friendly, helpful; and we got our deal done in a timely manner. I'd recommend this dealership to anyone looking for good, affordable transportation. Sandy Weir More
We stopped in, just to look and drove our new Soul home!! David Alber was so very kind and patient with us. He expertly answered any and all of our questions. David was easy to understand and what he told David Alber was so very kind and patient with us. He expertly answered any and all of our questions. David was easy to understand and what he told us made sense. The Soul is a sporty car for us, seniors. We plan to have fun driving it! Our thanks to David and to Bruce, "the closer"! Our visit to POWER was very satisfactory and we will tell others about our experience. More
Luke was friendly and open. Asked specifics about what I was looking for and was able to steer me to the right vehicle. Not a lot of running back and forth to clear things with "the manager." Phil handled was looking for and was able to steer me to the right vehicle. Not a lot of running back and forth to clear things with "the manager." Phil handled the financials and was informative and open. They both answered all my questions. Highly recommend this dealership. More
David was awesome, he helped us find exactly the vehicle we were looking for with a low pressure sales approach. He was very friendly and willing to help us, even with our history of being turned down by an we were looking for with a low pressure sales approach. He was very friendly and willing to help us, even with our history of being turned down by another dealership. We will definitely return when looking for our next car and will recomend to all our friends. More
This was the best service we have experienced for a car purchase. It was not just Micheal but all whom were involved. I would return again and recommend this facility to others. purchase. It was not just Micheal but all whom were involved. I would return again and recommend this facility to others. More
The moment I walked into Power Kia I was greeted by a friendly Al. I had never bought a car through a dealership and had visited a few others before Power. Al, after hearing what I needed in what price r friendly Al. I had never bought a car through a dealership and had visited a few others before Power. Al, after hearing what I needed in what price range, lead me to a few cars on the lot and then proceeded to drive me to TWO other lots just to help me find the right car. Al treated me like I was his own daughter and made sure I was getting a car I could handle and take care of. Made me feel at home and comfortable. I came back the next day ready to buy. Had the pleasure of working with Phil and he explained things clearly for me!! No mumbo jumbo or heavy jargon. I appreciated being treat like a person, a young women new to car buying, and more than a $$ sign. My sister brought me here because she had a similar experience with POWER. They have our family's business for life. More
I was recommended by a family member to talk with Shane to purchase my new Kia after contacting Shane everything went smoothly. We worked our deal over the phone and via email and Shane worked exceptionall to purchase my new Kia after contacting Shane everything went smoothly. We worked our deal over the phone and via email and Shane worked exceptionally hard so that I only had to make one trip to Salem. I wanted a 2014 Kia Sorento V6 with the third row and Shane worked hard to find me one that I liked in a good color. I got a great deal on my trade-ins and was very happy with the service at Power Kia. I also had the pleasure of working with Iva; his excellent customer service was so comforting to us as we made the purchase of our car. We will always recommend Power Kia to all our friends and family. I personally recommend everyone to ask for Iva and / or Shane. Thank you, Tabitha Rose Proud owner of a 2014 Kia Sorento! More
Our experience with Power Kia was enjoyable. They went over and above to make our car buying experience as easy as possible. The finance. Guy got us a better deal then we ever thought possible. I will d over and above to make our car buying experience as easy as possible. The finance. Guy got us a better deal then we ever thought possible. I will definitely recommend Power Kia to our friends and family! More
Quick, Easy, Friendly & Price. Salesman's were not pushy and price was awesome everyone was helpful & friendly. All employees that helped us from greeting us to salesmen to finance were all caring not pushy and price was awesome everyone was helpful & friendly. All employees that helped us from greeting us to salesmen to finance were all caring helpful & doing whatever they could to help us feel comfortable. More