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Power Kia

Salem, OR

3.4
264 Reviews

3705 Market St NE

Salem, OR

97301

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Showing 264 reviews

July 14, 2013

Ben worked hard to get us the best possible vehicle within our budget. We left the lot with a vehicle far exceeding what we expected to be able to get. It was a relatively painless car buying experienc More

by Showery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 15, 2013 -

Power Kia responded

Thank you for this great review. We also thank you for your kind words in regards to the service you received from Ben. We are dedicated to achieving 100 percent customer satisfaction and we are very happy to know you appreciated our efforts. We greatly appreciate this five-star rating. Regards, Shane Matheny- Sales Manager 866.979.8765

July 14, 2013

Al made the experience of buying a new car effortless. We were extremely pleased with his knowledge of the vehicle, financing and his willingness to help us through this process in a very timely way. We More

by nancyfischer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Severs
Jul 15, 2013 -

Power Kia responded

Nancy, we're happy to have made your experience a great one. We appreciate your kind words. We believe in being honest, helpful, trustworthy, professional and friendly. We are happy to know you enjoyed your experience with us. Thank you for this five-star review. Regards, Shane Matheny- Sales Manager 866.979.8765

July 14, 2013

Jim Roden was the salesman who helped my mom. He was very patient and super kind! We will definately pass his name on to friends and family! More

by summernbartlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roden
Jul 15, 2013 -

Power Kia responded

Thank you for this great review. We are honored to have you as a customer and we are pleased to know you enjoyed our service. Jim will be excited to hear about your visit. Thanks so much for sharing your experience with us. Regards, Shane Matheny- Sales Manager 866.979.8765

June 22, 2013

This was the first time I had bought a new car in 12 years and Dwayne made the whole experience amazingly easy! I got the car I wanted at a great price and the follow up service has been wonderful. If More

by stephanieameagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Shaver Jr.
Jun 24, 2013 -

Power Kia responded

Thank you for your recommendation! We are happy to know we could provide you with a great experience. This make us happy and we pledge to continue to offer you excellent customer service in the future. Thank you for this five-star rating. Regards, Shane Matheny- Sales Manager 866.979.8765

June 20, 2013

I stopped at Kia first and went back to Kia last - best car best price!!! I spent my Sunday determined that I was not going to fill my SUV tank again. The first stop was Kia and Ben Phillips came out and a More

by Shawnals1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 21, 2013 -

Power Kia responded

Thank you for this five-star review and congratulations on your new Kia Optima Hybrid! We are happy to have helped you and we look forward to working with you again in the future. Your business is greatly appreciated. Ben will love your review! Regards, Shane Matheny- Sales Manager 866.979.8765

June 15, 2013

I had a good experience when I went and bought my used car. I was shown a variety of options within my price range, everyone there was friendly, and I was especially happy that I never felt any pressure. More

by JFiggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 17, 2013 -

Power Kia responded

Thanks so much for this positive review! We love helping our customers and we hold honesty and great customer service in high regard. We are happy to know you appreciated and noticed our hard work. Thanks so much for sharing your experience with us. We look forward to helping you again in the future. Regards, Shane Matheny- Sales Manager 866.979.8765

June 09, 2013

Great customer service! Took the time to answer ally questions and offered to help me with any additional questions I have in the future. I was not able to see Dewayne's name in the selection above but More

by Bjlewis
Price
Recommend Dealer
Yes
Employees Worked With
Dewayne
Jun 10, 2013 -

Power Kia responded

You are very kind to have provided this review. We thank you for taking the time to reach out to us and share your experience. Dewayne and David will be delighted to hear about your review. Our goal is to provide excellent customer service and we are very happy to know you noticed and appreciated our efforts. We are very happy to have helped you. Thanks again for this great review. Regards, Shane Matheny- Sales Manager 866.979.8765

June 03, 2013

Our Salesperson Ben Phillips was not pushy,he was friendly a very likable person, he asked us alot of questions about what we were looking for,had us sit a quite a few cars till we found the right fi More

by zipper339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 06, 2013 -

Power Kia responded

We appreciate this great review. Thanks so much for taking the time to share your experience with us. Achieving 100 percent customer satisfaction is very important to us and we are happy to know we reached this goal with you. Thank you so much for visiting us and allowing us to help you. Ben will be happy to hear about your visit. Regards, Shane Matheny- Sales Manager 866.979.8765

May 28, 2013

We bought a new KIA in 2012 but this dealership although extremely helpful, friendly and professional... was not able to obtain the color we wanted - we had to purchase at another KIA dealership outside of More

by ProjectSAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2013 -

Power Kia responded

Dave and Paula, we cannot thank you enough for this 5-star review. We are happy to hear that you enjoyed your time spent working with our team. We strive to provide great service to each one of our customers. We look forward to working with you in the future. Please let us know if there is anything else we can do to help you. Regards, Shane Matheny- Sales Manager

May 28, 2013

May 3 I bought a Pt cruiser ,before I bought it on the back window it had painted on the window parts on order ,my freind took a picture of the window, I pointed out the tires are bald ,the dealer said he More

by Myleilani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 28, 2013 -

Power Kia responded

I would like to let you know that I am very sorry for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. It is very important to us for our dealership and team members to represent everything that we stand for. I apologize if this was not the case during your visit. I would appreciate the chance to personally apologize and learn more about how we could have offered you a better experience. Please contact me at your earliest convenience. Regards, Shane Matheny- Sales Manager 866.979.8765

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