
Power Ford
Albuquerque, NM
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1,874 Reviews of Power Ford
Awesome service department. Honest store and genuinely wants to help people at a fair price. wants to help people at a fair price. More
Great service department! New to the area and took my 11 year old truck in to fix several major issues. Tim the service advisor and Master Tech Tom diagnosed and clearly communicated the repairs needed. The year old truck in to fix several major issues. Tim the service advisor and Master Tech Tom diagnosed and clearly communicated the repairs needed. They got the work done right and for a fair price. Highly recommend this exceptional service team! More
Got me in fairly quickly in spite of booked up schedule. Made my wait comfortable and kept me apprised of work. Got my maintenance up to date. Turned out to be more than I had anticipated, but I left feelin Made my wait comfortable and kept me apprised of work. Got my maintenance up to date. Turned out to be more than I had anticipated, but I left feeling more secure that my ride was in top shape. Everyone courteous and helpful. More
After having a major let down with my past dealership (Rich Ford), it was time to look elsewhere. It certainly paid off to call Power Ford. They greeted me with courtesy, forthright explanations, and pro (Rich Ford), it was time to look elsewhere. It certainly paid off to call Power Ford. They greeted me with courtesy, forthright explanations, and professional interaction; I don’t need the usual fluff, I just want straight forward information and truth and I got it. They quickly scheduled me an appointment (Rich Ford told they don’t do appointments, only first-come-first-serviced), so that was great since nobody has time to wait without any expectation. right? Initially, my service rep (Tanner West), advised me that it would be 2-3 days to get my truck looked at, which was reasonable compared to the 8-10 days I was quoted at Rich. A few hours later, he called me to tell me that he was able get my truck in that day! Other than a few minor glitches playing phone tag to get updates, Tanner certainly kept me posted on all the repair details. My vehicle was complete in a very timely manner and went way beyond my expectations. These days, customer service seems to be a thing of the past, however, Tanner West and his team at Power Ford have restored my faith. Looks like I found my go-to dealership again—Thanks Guys! Todd E More