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Power Ford

Albuquerque, NM

4.8
1,795 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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1,795 Reviews of Power Ford

November 15, 2024

Service was great. Quick and helpful. Just an oil change and inspection. But these guys are good. More

by ronald_espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hunt
Nov 15, 2024 -

Power Ford responded

Thank you for your feedback, Ronald! We’re so happy to hear that our team made your oil change and inspection quick and easy. We truly appreciate your trust in us and look forward to serving you again in the future! #PowerFord #MyFordDealer –Zaid

November 15, 2024

Everyone is nice and I kept in touch with us the price was astronomical but I had to get it fixed More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 18, 2024 -

Power Ford responded

Thank you for sharing your feedback, Johnny! We’re glad to hear our team provided great communication and kindness throughout your visit. We appreciate your trust in us and are always here if you need anything. #PowerFord #MyFordDealer –Zaid

November 14, 2024

Excellent service . Will keep coming back . I have been using your services for thirty years. More

by Rlucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Wayland, Albert Lopez, Ben Wayland
November 14, 2024

Excellent service advisor - Justin Hunt. Love the Lyft pick up and Uber drop off. Excellent mechanical check up and oil change as well. More

by asthepollsclose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hunt
November 14, 2024

Prompt attention to my issues on my truck. Determined the issue and make repairs in good faith More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
November 14, 2024

Jake Meadows is fantastic! !!! I will go back to Power Ford because of him! He is absolutely fantastic and definitely the best service advisor I’ve ever had the pleasure of work More

by smorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Meadows
Nov 14, 2024 -

Power Ford responded

Thank you for the wonderful feedback! We’re thrilled to hear that Jake made such a fantastic impression and that he’s earned your trust and loyalty. It’s a pleasure having him on our team, and we’re so glad he could make your experience memorable. We look forward to welcoming you back! #PowerFord #MyFordDealer –Zaid

October 22, 2024

The worst experience I have ever had, started about a year ago. I bought a brand new Ford Edge with the extended warrenty, maintenance plan and gap. Took it in for service a couple of times, then about t More

by Phill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pamela Razo
Oct 23, 2024 -

Power Ford responded

Hi Phill – I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to connect you with our General Sales Manager, Brian Austin. His direct line is 505-449-1216. Thank you for being a customer. –Matt

Oct 23, 2024 -

Phill responded

Ive emailed Brian Austin already on 10/21 cause they refused to give me his number. I have not been called back and are emailed back. Like i said horrible customer service and lack of management.

October 12, 2024

Easy appointments and friendly service. On time for drop off and pick up. Little wait from start to finish. Best service in Albuquerque. More

by VK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline, Justin Hunt
Oct 14, 2024 -

Power Ford responded

Thank you for your wonderful feedback, VK! We're so happy to hear that everything from scheduling to service went smoothly, and that our team made your experience easy and efficient. We're honored to be your go-to service in Albuquerque. If you ever need anything else, feel free to reach out! #PowerFord #MyFordDealer –Zaid

September 29, 2024

This was the first time that I had my Ford Expedition serviced at Power Ford, I was greeted by Presley, a young Lady with a big smile and a friendly welcome. She was very professional and quick to get a More

by ernestr849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Medows, Presley Maez
Sep 30, 2024 -

Power Ford responded

We love hearing this! Thank you for sharing your experience with us. Presley and Jake truly embody the dedication we have to our customers, and we're thrilled to hear they made your visit a great one. We look forward to assisting you again and making every experience just as positive. If there's anything you need in the future, don’t hesitate to reach out! #PowerFord #MyFordDealer –Zaid

September 29, 2024

Prompt and friendly service department Regarding my regular service on an F250 Diesel. Service has always completed in a timely manner More

by mthorson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Presley Maez
Sep 30, 2024 -

Power Ford responded

We love hearing this! Thank you for your kind words and for trusting us with your F250 Diesel. We're thrilled that our service team continues to provide you with prompt and efficient care. If there's ever anything else we can assist with, feel free to reach out! #PowerFord #MyFordDealer –Zaid

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