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Power Ford

Albuquerque, NM

4.8
1,796 Reviews
Call Dealership (505) 545-8001
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1101 Montaño Rd NE

Albuquerque, NM

87107

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1,796 Reviews of Power Ford

September 16, 2023

Customer service and communication was excellent. I used the quick lane service for the 1st time and am pleased with the overall experience. Thank you Brittany for your help. More

by bacaat07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Waddleton
Report | Print
Sep 18, 2023 -

Power Ford responded

Thank you for choosing Power Ford's Quick Lane service! We're delighted to hear that your first experience was excellent, and we appreciate your kind words about Brittany and our team. Providing top-notch customer service and communication is our priority, and we look forward to assisting you with any future automotive needs. Safe travels!

September 16, 2023

We purchased our 2020 Ford Escape new from Power Ford . . their service department has performed all of the vehicles required maintenance . We have been very satisfied with all of our dealings / interactio More

by donnasnelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ortega
Report | Print
Sep 18, 2023 -

Power Ford responded

Thank you for choosing Power Ford for your 2020 Ford Escape and maintenance needs. We're delighted to hear that you've had a positive experience with our service department, particularly with Jacob. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service in the future. Safe and enjoyable driving in your Escape!

September 16, 2023

Went to view some used 4x4's and for the same price walked out with a brand new 2023 Ranger More

by Jimfm50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard McClurg
Report | Print
Sep 18, 2023 -

Power Ford responded

Congratulations on your new 2023 Ranger! We're pleased to hear that you found a great deal and decided to drive home in a brand-new vehicle. If you ever need assistance or have questions about your Ranger, please don't hesitate to contact us. Enjoy your new ride!

September 16, 2023

Everyone from receptionist to service was very attentive. What difference from the last time. The problem was researched and reviewed thoroughly. Found and repaired. Thank you Joseph for helping me and fix More

by Shooshoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph. Service
Report | Print
Sep 18, 2023 -

Power Ford responded

We're thrilled to hear that you had a positive experience at Power Ford! Our team takes pride in their attentive service and thorough problem-solving. Thank you for choosing us and for your kind words about Joseph and our staff. We're delighted we could assist in repairing your vehicle, and we look forward to serving you again in the future. Safe travels!

September 16, 2023

I had an unusual problem with an older vehicle. Darren, in service, was great at reviewing the issues and keeping in touch. More

by learyjj42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Report | Print
Sep 18, 2023 -

Power Ford responded

Thank you for sharing your experience with Darren in our service department. We're pleased to hear that he could assist you effectively with your unusual vehicle issue. Our team is always here to help, no matter the challenge, and we appreciate your trust in us. Should you have any more automotive needs in the future, please don't hesitate to reach out. Safe driving!

September 15, 2023

Friendly knowledgeable staff. Set’s expectations and answers questions. Easy to schedule service and they follow up with texts More

by StangOnyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hernandez, Taven Hazen
Report | Print
Sep 18, 2023 -

Power Ford responded

Thank you for your kind words! We're delighted that our staff made your experience pleasant and efficient. At Power Ford, we strive to provide excellent service and clear communication to our valued customers. Feel free to reach out if you have more questions or need assistance in the future. We appreciate your support!

September 15, 2023

It’s never fun to get your vehicle fixed. But Power Ford makes it easy and painless as possible! Great service as always! More

by steeldog532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Nuanes
Report | Print
Sep 18, 2023 -

Power Ford responded

Thank you for your positive feedback! We understand that vehicle repairs can be inconvenient, and we're pleased to hear that our team at Power Ford made the process as smooth as possible for you. We value your trust in us and look forward to assisting you with any future automotive needs.

September 14, 2023

I love that my husband works at power ford. Everyone is so friendly and nice and welcoming. It makes me feel good that now we’re part of a family. Matt was so nice and kind and jess with financ More

by kirstenorth1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
And Matt , Juan Arreguin
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Sep 18, 2023 -

Power Ford responded

We're delighted to hear about your positive experience at Power Ford! It's great that you feel welcomed and part of the family. We appreciate your kind words about Matt and Jess, and we're proud to have your husband as part of our team. Thank you for your trust and loyalty; we look forward to serving you for many more years to come!

September 13, 2023

Service personnel provide great customer service. Katie is always cheerful and pleasant to deal with More

by Spascoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline
Report | Print
Sep 18, 2023 -

Power Ford responded

Thank you for your wonderful feedback! We take pride in our exceptional customer service, and it's fantastic to hear that Katie has consistently provided cheerful and pleasant assistance. Your satisfaction is our priority, and we appreciate your continued support at Power Ford.

September 13, 2023

Power Ford has a highly professional and welcoming environment. It’s always a right choice to have your vehicle serviced here, they get you in and get it done as if you’re top priority. I also love th More

by johanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taven Hazen
Report | Print
Sep 18, 2023 -

Power Ford responded

Thank you for your kind words! We're thrilled to provide a professional and welcoming environment for our customers. It's our priority to offer efficient and informative service, and we're delighted to hear that you appreciate our text communications. Your satisfaction is important to us, and we look forward to serving you again at Power Ford!

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