Power Ford
Albuquerque, NM
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1,796 Reviews of Power Ford
Every one I spoke with at Power Ford in Albuquerque was courteous and helpful. My son and I also found the price for “fixing” my car’s computer extremely reasonable. And they did a great job! I will defini courteous and helpful. My son and I also found the price for “fixing” my car’s computer extremely reasonable. And they did a great job! I will definitely use them again! More
Very friendly service reps. They communicated all steps thoroughly and expedited my service on my vehicle. I highly recommend! They communicated all steps thoroughly and expedited my service on my vehicle. I highly recommend! More
I just came in for an oil change and having no other car, ask the service department when would be the best time to get in and out? She said 7:15 a.m. would be good. Sounded good to me so I made the appointm ask the service department when would be the best time to get in and out? She said 7:15 a.m. would be good. Sounded good to me so I made the appointment. I got there on time and check my car in. At 8:30 I asked how long it would be before my car was ready. I was told they're looking at it now. So an hour and 15 minutes after my appointment they started working on my car. Then I was told I had a critical maintenance issue. My air filter needed changing. I looked at how much the cost would be and was shocked that the labor to put in an air filter which takes about 3 minutes was almost as much as the air filter itself. Very disappointed in the pricing and labor costs and the amount of time that I waited after having an appointment to get my car. Almost 2 hours for an oil change. Very unhappy. However the girl who checked us in was very nice and accommodating and I appreciated her attitude. The waiting room was clean and there was fresh coffee but almost 2 hours for an oil change made me quite unhappy not to mention the labor costs for an oil filter. Maintenance worker must have thought I was a female because no one's going to pay that price for an air filter. Would I recommend power forward? Sure, because I've had worse problems and other dealerships. I would just give a beware to whoever asked. More
The buying process was very easy. My salesperson and the management team answered all my questions. It's now been 3 days since my purchase, and the dealership's proactive outreach My salesperson and the management team answered all my questions. It's now been 3 days since my purchase, and the dealership's proactive outreach, to ensure I'm enjoying my vehicle, has been on point! Highly recommend! More
They are very friendly and curtious. The Lyft and concierge services are very convenient. I choose Power Ford even though I work within walking distance from another Ford dealership. The Lyft and concierge services are very convenient. I choose Power Ford even though I work within walking distance from another Ford dealership. More