Power Ford

Great service and sales I recently had enigine problems in my 2012 F-150. Originally took the vehicle to Chalmers Ford in Santa Fe. After performing a cursory check they did I recently had enigine problems in my 2012 F-150. Originally took the vehicle to Chalmers Ford in Santa Fe. After performing a cursory check they did identify that there was an issue and said that they would need to disassemble the engine to identify the issue. When they found out that it was still under warranty they began trying to brush me off to a differenty dealership stating originally that the dealership I purchased the vehicle from needed to perform the repairs. After talking with their management and hearing that they honor Ford warrenties they began telling me that they were backed-up and wouldn't be able to begin the repair for several weeks. Following this experience with Chalmer Ford in Santa Fe I was certain I did not want them to work on my truck. I contacted Power Ford in Albuquerque and they said that they would look at it and even transported my truck from Chamers in Santa Fe to their dealership in Albuquerque. Power Ford identified the issue and replaced my engine under warranty. Ben Gillespie and his team were fantastic, providing me with daily updates. I love the customer service Power Ford provides and will be shopping there first for my future auto puchases. More

Great Customer Satisfaction I went in looking for a specific truck. I was not going to settle for something that I didn't like. I was very pleased that they made every effort to I went in looking for a specific truck. I was not going to settle for something that I didn't like. I was very pleased that they made every effort to satisfy me. They took the time to look for the right fit. I am very satisfied with both the employee and the managers of Power Ford. Thanks again for your patience and satisfaction. You did a great job. More

Good salesman, not too sure of the rest Anthony Budetti was great to work with, a good salesman and a gentleman. However, the finance group and contract writer were a bit shady. You had t Anthony Budetti was great to work with, a good salesman and a gentleman. However, the finance group and contract writer were a bit shady. You had the F350 listed for 28,000 we offered 26,000, you came back with 27,000 and we accepted. The contract writer was talking so fast and making my head spin so well that I didn't realize that he had changed the price to 27,600 or 27,700 (don't have the papers in front of me) without my realizing it. Also, the finance guy came back with a credit rating for me of aprox. 670 and a pretty high interest rate. I went to My credit union, Sandia Labs FCU the following day and they scored my credit rating at 704 and knocked ~2.5% off the interest rate. so I canceled Power Ford's financing and went with my own. Probably won't be shopping there again and if someone asks I will urge them to examine anything promised with a magnifying glass. Regards, Roger Nyholm More

Buying a Ford I was greeted at Power by a friendly knowledgeable sales person. We discussed what I was looking for in a new car. Manual left to get a car that fi I was greeted at Power by a friendly knowledgeable sales person. We discussed what I was looking for in a new car. Manual left to get a car that fitted what I was wanted. It fit all that and more. Carlos explained all the paper work. I drove off only to find I needed help understanding all the bells and whistles in this vehicle. Manual answered all my questions and he took his time to make sure I knew what I was doing. So for the third time, in my life, I drove off in a new Ford. More

Best service team in ABQ!!!! Purchased my 2013Ford Focus Titanium from Alexis in January2014. He is is very helpful, knowledgeable, and friendly. Dwayne in the QuickLane service i Purchased my 2013Ford Focus Titanium from Alexis in January2014. He is is very helpful, knowledgeable, and friendly. Dwayne in the QuickLane service is the best! More

New F150 Kwame is wonderful. He is very knowledgeable and helped us understand the Ford ecoboost. We are very happy with our new F150. Krista Silva in finance Kwame is wonderful. He is very knowledgeable and helped us understand the Ford ecoboost. We are very happy with our new F150. Krista Silva in finance was amazing helped us with the right financing for us. We'll tell every one about out great experience at Power Ford. More

We had a great experience and are so pleased with our experience and our vehicle. The customer service was good and they were friendly and accommodating and listened to our needs. experience and our vehicle. The customer service was good and they were friendly and accommodating and listened to our needs. More

Great energy from salesman. No pressure Very friendly and humorous Had lots of good answers to our questions. Explained things so we understood them. Thanks much ! and humorous Had lots of good answers to our questions. Explained things so we understood them. Thanks much ! More