Power Ford
Albuquerque, NM
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1,723 Reviews of Power Ford
Friendly and helpful. Several options available which is a plus for any car dealership. They hand the vehicle model with all of the options that I wanted. a plus for any car dealership. They hand the vehicle model with all of the options that I wanted. More
Kwame is very knowledgeable on all the different Ford models I inquired about. The service department delivers the best service and quality of service in the Albuquerque area! models I inquired about. The service department delivers the best service and quality of service in the Albuquerque area! More
I just want to say thank you to Marshall and all the folks at Power Ford. I love my new Escape. Every little nit picky thing I had Marshall took care of. Thanks again for an awesome ride and experience. folks at Power Ford. I love my new Escape. Every little nit picky thing I had Marshall took care of. Thanks again for an awesome ride and experience. I will recommend you to anyone I know looking for a vehicle. More
I had gone to a different dealership before going to Power Ford. The other dealership was not treating me fairly so I decided to contact Power Ford. I got a call back and e-mail from them right away. Th Power Ford. The other dealership was not treating me fairly so I decided to contact Power Ford. I got a call back and e-mail from them right away. They guarenteed they could help me out. So, I went to their store and they were excellent. I met with Chris and he showed me the Escapes that had what I wanted. And I actually got more functions on the one at Power Ford than the other dealer for the same price. Chris was great to work with and Jason in financing was amazing also. I will be sending all of my friends to them even if they are not in the market for a Ford. More
Great service. After a some initial issues with our vehicle, the management took very good care of us and resolved them. We definitely would recommend them. Thanks Power Ford! vehicle, the management took very good care of us and resolved them. We definitely would recommend them. Thanks Power Ford! More
I would choose Power Ford over Rich Ford any day! There weren't any high pressure tactics. I told them what I wanted to pay and they made it happen. The entire staff was awesome! Thanks for helping me g weren't any high pressure tactics. I told them what I wanted to pay and they made it happen. The entire staff was awesome! Thanks for helping me get the F150 I wanted at the price I wanted to pay! More
I bought a 2010 Ford Flex and its awesome. Thank you for being so helpful and having great customer service. It's a nice change of pace compared to some of the other dealerships I had looked at it. I was in being so helpful and having great customer service. It's a nice change of pace compared to some of the other dealerships I had looked at it. I was in and out within 24 hours which seems unheard of. For being a new dealership, it seems like you guys already have your act together. It is greatly appreciated. More
The staff and customer service at this dealership is outstanding. They go above and beyong to ensure a great customer experience. Being from a different country and not having the support of my family w outstanding. They go above and beyong to ensure a great customer experience. Being from a different country and not having the support of my family when looking for a new car (and I know nothing about cars)... Jason(sales) was incredible- he took me under his wing and put me in a new (used) car which exactly fits my needs.It was a stressful time for me as my old cars transmission had failed, but he supported me through the whole process - helping me trade my old car in and putting me in a car which was affordable and perfect for me. Whenever I visited the Ford dealership the employees were very friendly - always a smile and hello whether they were working with me or not. Darin the manager has created a great atmosphere there and was always very approachable and welcoming. They put my worrying nature at ease and I would recommend them to everyone I know! :) More
Horrible, horrible. 2004 Ford Escape needed transmission rebuild or new tranny for a thousand bucks more than a rebuild. My car was there for a WHOLE MONTH. Worst part was the stalling, pathetic excuses I g rebuild or new tranny for a thousand bucks more than a rebuild. My car was there for a WHOLE MONTH. Worst part was the stalling, pathetic excuses I got. Excuses: We only have one guy that does transmissions and we just got slammed. He called in sick today. He's almost got it back together, just one more day. It's back together, but it still isn't shifting right. We need to make it right. (Ya think?)We think we found the problem but we need to order a part from Denver. We really want to keep it overnight and try a cold start in the morning. Repeat several of above excuses. I overheard two service writers talking about how the poor guy trying to do transmissions was new to trannies and that he was sure trying hard. That explained a lot! I finally left a voicemail to the service guy I was dealing with stating that I had no confidence in this dealership's ability to fix my car and that I wanted to take it elsewhere. Then they offered to put in a new tranny instead of flailing around with my "rebuild". One more day! Two days later I left a voicemail stating that my car was leaving this dealership at 4pm either by tow truck or fixed. One month to the day I got it back. Wow. Way too many sorry excuses and inabilty of a Ford dealer to fix a Ford car. I am never,ever,ever going back. More