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Power Ford
Albuquerque, NM
1,857 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,857 Reviews of Power Ford
April 19, 2017
Excellent communication throughout service appointment I scheduled a tuneup and waited on site until it was completed. The service professional kept me appraised of my vehicle's progress. Much appreciated! I scheduled a tuneup and waited on site until it was completed. The service professional kept me appraised of my vehicle's progress. Much appreciated! More
by KM
Employees Worked With
Duane Sanchez
April 18, 2017
Professional, quick, helpful. Works for me! After the rapid service was completed, I had an issue with my credit card. The lady in charge of the cashiering area drove me home so I could get ca After the rapid service was completed, I had an issue with my credit card. The lady in charge of the cashiering area drove me home so I could get cash to settle my bill. Service above and beyond the ordinary! More
by ChariotDriver
Employees Worked With
Travis, (cashiering supervisor - name?)
April 17, 2017
Great service Everyone was great. Getting in was quick and easy. The car was ready in a fair amount of time. Check out was pleasant and easy. Thank you. Everyone was great. Getting in was quick and easy. The car was ready in a fair amount of time. Check out was pleasant and easy. Thank you. More
by Jim1
Employees Worked With
Duane Sanchez
April 13, 2017
Oil change Excellent experience got in on time for scheduled appointment and out 45 minutes later. Had best coffee ever while waiting. No selling or extra talk, Excellent experience got in on time for scheduled appointment and out 45 minutes later. Had best coffee ever while waiting. No selling or extra talk, just did what I wanted and on my way. More
by LeeB
Employees Worked With
Travis
April 11, 2017
Excellent service. Staff updates me on the vehicle condition and makes recommendations in a courteous method. No pressure and very professional. Thanks and keep the ex Staff updates me on the vehicle condition and makes recommendations in a courteous method. No pressure and very professional. Thanks and keep the excellent work !!! More
by Abeyta
Employees Worked With
N/A
April 09, 2017
Service and attention Nadine Trujillo acts more like a family friend than a service writer. She greets you personally, you don't feel like a number. She listens to your con Nadine Trujillo acts more like a family friend than a service writer. She greets you personally, you don't feel like a number. She listens to your concerns, as do her coworkers, and talks through your concerns then works hard to coordinate with the shop employees. I will always have my Ford serviced at this location as long as it has genuine customer service like Nadine provides. Keep up the outstanding work Nadine! I have been to many service centers around the metro area and Power Ford is definitely a cut above. More
by diamnd1
Employees Worked With
Nadine Trujillo
April 08, 2017
A Diamond in the rough Nadine is a true Diamond in the rough. Attitude is positive and very friendly. Professional. Listening skills are excellent. Explanation of the Nadine is a true Diamond in the rough. Attitude is positive and very friendly. Professional. Listening skills are excellent. Explanation of the work to be performed and when complete, excellent. I'd strongly encourage management to help her in every way possible to increase her technical knowledge, after that, she will be a true Diamond/Elite Service Advisor. More
by Doug Shannon
Employees Worked With
Nadine
April 07, 2017
Low tire pressure light on and need for oil change The Service Rep discussed possible reasons low pressure light and said that he could take car immediately for oil change. He promised to be done in 45 The Service Rep discussed possible reasons low pressure light and said that he could take car immediately for oil change. He promised to be done in 45 to 60 minutes. I was on my way home in 40 minutes after a brief discussion of the multi point check up and with the full report mailed to me. The cost of the oil change and multi point check up was very reasonable. More
by kp35
Employees Worked With
Duane Sanchex
April 06, 2017
Came in for The Works I came in for The Works on my F150 Limited. A thorough inspection by the crew showed that my battery was bad and needed to be replaced. A special th I came in for The Works on my F150 Limited. A thorough inspection by the crew showed that my battery was bad and needed to be replaced. A special thanks to Nadine. She's a great service advisor. But I've also worked with Ben in the past and he's great too. More
by Roy Weaver
Employees Worked With
Nadine, Travis
April 06, 2017
Brakes Replaced I brought my car in to the service center for an oil change and to check the brakes. This was done in four hours. He apologized for taking so long. I brought my car in to the service center for an oil change and to check the brakes. This was done in four hours. He apologized for taking so long. More
by Grandma
Employees Worked With
Duane Sanchez, do not know others
