
Power Ford
Albuquerque, NM
Filter Reviews by Keyword
By Type
1,857 Reviews of Power Ford
Oil Change Schedule Oil Change. Fast friendly service. Very clean waiting area. All employee I encountered, Greeted me. Car returned to me in same condition. Th Schedule Oil Change. Fast friendly service. Very clean waiting area. All employee I encountered, Greeted me. Car returned to me in same condition. Thank You More
Quick and easy. We were well taken care of. While it took longer than expected, everyone did everything to make our visits pleasant. And, we were able to take the We were well taken care of. While it took longer than expected, everyone did everything to make our visits pleasant. And, we were able to take the care home with us the same day. More
Service, Service, Service The major link is the Service Advisor. The Face of the Service Department and Ford. Have always had a good experience, and that goes back to 2002. G The major link is the Service Advisor. The Face of the Service Department and Ford. Have always had a good experience, and that goes back to 2002. Good sense of humor, answers questions, patient. I had the tag team of Chris Delong and Carlos Lopez. Couldn't have been nicer. They were slammed but right on the money in terms of how long it would take. Great experience all the way: from Darren in the shuttle to Debbie Ashe at the "painless" cashier desk at the end of the journey. What strikes me is their sense of humor and upbeat style. Shout out to all the supporting staff like Ray Vigil. I know I will be listened to and everything will be made right. Trust. A nice thing. More
Outstanding service team We brought in our older Ford car for an overheating issue another garage couldn't fix. The service team also had trouble initially discovering the pro We brought in our older Ford car for an overheating issue another garage couldn't fix. The service team also had trouble initially discovering the problem, but they never gave up. Of huge value to Power Ford is Stacey Adams. His professionalism, care, and communication with us eventually solved our delima. We were never overcharged and in fact, were provided with a loaner vehicle for our troubles. Without this kind of EXCELLENT care, we would have been at a huge loss. Thanks to Stacey and the service team for your outstanding work. We will be back (hopefully not soon!), and would highly recommend receiving service from you. Stacey looked out not only for us, but looked after the team of professionals he works with. Please let him know how rare it is to find someone with such high standards these days. He is of huge value to your company. We also appreciated Shaunteill Stapleton's quick turn around in getting us information on our car. She and Stacey are a fantastic team and have great communication with each other. More
Courteous Air bag recall finally was scheduled. Delay due to parts--company(FORD) said available but failed to mention they had to be ordered. Once parts were Air bag recall finally was scheduled. Delay due to parts--company(FORD) said available but failed to mention they had to be ordered. Once parts were in, setting up the time and getting the work done went smoothly. Customer service folks very courteous and friendly. Drop off service was great and the drivers for the courtesy van were very friendly. More
Staruday service with Nadine For all the work done to my car, Nadine made it easy and found ever discount available. Thank you. That's all I have, done. For all the work done to my car, Nadine made it easy and found ever discount available. Thank you. That's all I have, done. More
Power Ford Service Center I have two Ford trucks that I have repairs done at power ford. Their staff is always very good to keep me informed of the cost(s) and progress. I have two Ford trucks that I have repairs done at power ford. Their staff is always very good to keep me informed of the cost(s) and progress. More
Awesome, superior customer service Ricky was an amazingly professional salesperson. Both Trevor and him went out of there way to accommodate me when my vehicle was delayed in transit. I Ricky was an amazingly professional salesperson. Both Trevor and him went out of there way to accommodate me when my vehicle was delayed in transit. I would (and will) recommend this dealership to anybody. More
The Works - Service Great service and very comprehensive for this service. It took about 2 hours. I came in 5 minutes early, seemed a bit long to wait. Great service and very comprehensive for this service. It took about 2 hours. I came in 5 minutes early, seemed a bit long to wait. More
Superb!! I was reluctant to come in and talk to a sales person even though I was ready to purchase a vehicle but I was pleasantly surprised. Carl Campos was I was reluctant to come in and talk to a sales person even though I was ready to purchase a vehicle but I was pleasantly surprised. Carl Campos was my Sales Consultant and truly made my experience looking for and purchasing the perfect vehicle. I think what was most impressive to me was the lack of pressure to purchase. In the past I was always given lines like, "what will it take for you to walk out of here with a vehicle today?" and I didn't get any of that sales talk. He was so calming during the experience and focused on my needs and wants. Jawad Moussa handled the financing and provided the same standard of excellence in service. Carl is truly a professional and I highly recommend seeking him out if you are interested in purchasing a fine motor vehicle with Power Ford. Thank you Carl and Jawad!! Great team work Power Ford! Pamela More