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Power Ford

Albuquerque, NM

4.8
1,796 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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1,796 Reviews of Power Ford

February 22, 2024

Easy to work with. Advertised price was honored. The cost was fair and interest rates were excellent. More

by Ohenryoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pinera, Mike Trujillo
Mar 01, 2024 -

Power Ford responded

Thank you for your 5-star review! We're delighted to hear that you found our process easy and transparent, with fair pricing and excellent interest rates. Ensuring a straightforward and satisfactory experience is our goal. We appreciate your business. It's our pleasure to serve you. –Matt

February 22, 2024

Brittany the service representative did an excellent job from start to end. The service area was clean , various seating options, and snacks. My only issue was the male bathroom, which had the toilet pap More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Waddleton
Mar 01, 2024 -

Power Ford responded

Thank you, Larry, for your positive review! We're glad to hear Brittany provided excellent service and that our facilities met your needs, with the noted exception. We'll address the bathroom concern promptly. Your satisfaction is important to us, and we appreciate your feedback. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

February 22, 2024

When I was ordering my vehicle they were great, though they changed my contact person 3 times. Then they removed an add on from my order and said they wouldn't put it on at the factory, but that they woul More

by jwflores2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard McClurg
Mar 01, 2024 -

Power Ford responded

Thank you for sharing your experience. We apologize for the confusion and changes during your vehicle's ordering process, and the oversight regarding the add-on. We aim to improve our communication and fulfillment processes. Your feedback is invaluable in this effort. We hope to have the opportunity to make things right in the future. –Matt

February 22, 2024

Everything was did and done great by the Ford team and excellent service from Keira (hopefully J spelt that right) she answered the questions I had, handled my vehicle with care, and she was on her roll. More

by John24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherwood Kira
Mar 01, 2024 -

Power Ford responded

Thank you, John, for your excellent review! We're delighted to hear that Keira and our team provided outstanding service and care for your vehicle. Your satisfaction and trust in us mean everything. We look forward to serving you again with the same high standards. –Matt

February 22, 2024

Very nice staff, welcoming atmosphere, knowledgeable sales team, and they give the best deals around More

by starreric12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Andujo, Huble Pineda, Juan Arreguin
Mar 01, 2024 -

Power Ford responded

Thank you for your fantastic review! We're thrilled to hear that our staff's welcoming atmosphere, knowledge, and exceptional deals made your experience memorable. We strive to provide the best service and value to our customers. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

February 21, 2024

Always outstanding service. Quick to schedule service appointments. Cat always ready when they commit to having service completed. The check in folks are the Bomb!!! More

by Amaralo1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Wayland, Ben Wayland, Brittany Waddleton, Destiny Nuanes, Jacob Ortega, Alexandria Nethery, Elijah Fernandez, Carolyn Wall, Sandra Tafoya, Seth Thompson
Mar 01, 2024 -

Power Ford responded

Thank you for your glowing review! We're thrilled to hear about your outstanding service experiences, from quick scheduling to timely service completion. Our check-in team will be especially pleased to be recognized as "the Bomb"! If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

February 19, 2024

Darren Francisco in the service department did an amazing job working on my vehicle. Great communication and informative. More

by lukasar1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Montoya, Darren Francisco, Brendon Orth
Feb 20, 2024 -

Power Ford responded

We're thrilled to hear about your positive experience with Darren Francisco in our service department! Providing excellent service and clear communication is our priority, and we're glad to know that Darren met your expectations. Thank you for sharing your feedback, and we look forward to serving you again in the future. –Matt

February 17, 2024

I received one of their President’s Day Sales advertisements. The sales claims seemed to be too good to be true, so I called and confirmed them on the phone with the sales manager. He quoted me a More

by Art.willhite
Recommend Dealer
No
Employees Worked With
Jeff
Feb 19, 2024 -

Power Ford responded

Hi, Art –  I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to get you in touch with our General Sales Manager, Brian Austin. His direct line is 505-449-1216. Thank you for being a customer.

February 15, 2024

Very friendly and efficient. They are always checking on you as an individual and concerned with your opinion. The best service department i have ever been to. More

by Linksanytime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Nuanes, Sherwood Kira
Feb 19, 2024 -

Power Ford responded

We're delighted to hear about your positive experience with our service department! At Power Ford, we prioritize customer satisfaction and aim to provide efficient service with a personal touch. Thank you for recognizing our efforts, and we look forward to continuing to exceed your expectations in the future! –Matt

February 15, 2024

Was very disappointed with this dealership. Had never been treated with little respect. Had an appointment and apperantly VIP but that don't mean anything. After meeting with the salesman an lo More

by Very disappointed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Wright
Feb 19, 2024 -

Power Ford responded

Hello –  I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to get you in touch with our General Sales Manager, Brian Austin. His direct line is 505-449-1216. Thank you for being a customer.

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