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Power Ford
Albuquerque, NM
1,865 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,865 Reviews of Power Ford
September 08, 2019
Power Ford Service Since I prefer to own vehicles as long as they are reliable and cost effective, quality repair/maintenance service is what makes a great Dealership. M Since I prefer to own vehicles as long as they are reliable and cost effective, quality repair/maintenance service is what makes a great Dealership. Much to the disappointment of the sales staff, I’m still driving the Ford Edge I purchased from them in 2009 and a Ford Ranger from 2003. Many service staff know me by name and are always friendly and keep me informed of timing and maintenance repair needs. Mechanic service is reliable but if there are problems they make it right. More
by Kcohair
Employees Worked With
Dwayne and Daniel in Quick lanes. Ben Gillespie and Fred Echaves in service to name a few
September 04, 2019
Quick n easy Went for oil change. Quick. No hassle. Very clean waiting area. While waiting walked into showroom. Noone bothered me as I wandered around after 1 per Went for oil change. Quick. No hassle. Very clean waiting area. While waiting walked into showroom. Noone bothered me as I wandered around after 1 person asked if he could help and I mentioned I was having service. I like that. More
by Gary2whl
Employees Worked With
Terry Wayland
August 31, 2019
Service and recall for ‘11 F150 Now runs excellent. Only a mild complaint-it took 3 days to get a critical part in. Ben hustled for me and I’m satisfied. Now runs excellent. Only a mild complaint-it took 3 days to get a critical part in. Ben hustled for me and I’m satisfied. More
by Rob777
Employees Worked With
Ben Gillaspie
August 29, 2019
Service appointment I have switched to power ford from rich ford because I feel like the service is always top notch. And Daniel addressed a concern I had right away with I have switched to power ford from rich ford because I feel like the service is always top notch. And Daniel addressed a concern I had right away without making me feel crazy. Thank you Daniel. More
by Baesics550
Employees Worked With
Daniel Martinez
August 24, 2019
Differential was out We were treated very well Tony the service manager was great he was very courteous and professional. I would definitely go back for service Thanks We were treated very well Tony the service manager was great he was very courteous and professional. I would definitely go back for service Thanks More
by Emmy
Employees Worked With
Tony Williams
August 23, 2019
Service My experience with the service department at Power Ford was great. They ensured my car was taken care of and gave me multiple reports on the status. My experience with the service department at Power Ford was great. They ensured my car was taken care of and gave me multiple reports on the status. Unfortunately the part was on backorder but despite that they ensured I had a loaner vehicle as well as when I got my car back it had been washed and cleaned inside. I was very happy with my experience. More
by blgill
Employees Worked With
Ben and Fred
August 14, 2019
Excellent service easy to deal with. Excellent people who care about me. Great guys to deal with. Got the truck I wanted at a fair price. give me a price on my truck trade in. Would recom Excellent people who care about me. Great guys to deal with. Got the truck I wanted at a fair price. give me a price on my truck trade in. Would recommend to anyone. More
by Truckinguy3
Employees Worked With
Joseph Zazula, Manuel Beltran
August 10, 2019
Service Every time we have used Power Ford we have not been happy with their service. I took my Expedition in for an oil change and they locked my keys in th Every time we have used Power Ford we have not been happy with their service. I took my Expedition in for an oil change and they locked my keys in the car which is no big deal things happen. The frustrating part and irritating to is that I asked if I can get a ride home to get my other key and they kept told me that their manager can open it and an hour later I asked them to give me ride home and they told me again that they are trying to open it and a little later same thing. Finally after almost two hours they said they couldn't get it and someone will give me a ride home. I was there for three and a half hours for an oil change. And then now they lost my spare they say they left it in my Expedition but it was not there so now I have to purchase a new one because I also found out that my extended warranty does not pay for the keys and I feel like I was mislead on the warranty because I thought I had one that covers oil changes also and it did not. Even though they did do my oil change at no cost for now because of their mess up. I had problems with their service when I first bought the Expedition because they lost my check when I paid for the extended warranty. And we tried them again in June and bought a Ford Ranger and we still have not received our registration and until I called they said they were having problems with MVD and veteran plates. They should have let us know but they didn't. More
by Frustrated April
Employees Worked With
Kelly
August 09, 2019
Bought a Lemon FORD DONT CARE Purchased a 2018 vehicle brand new 1st owner. Car has been in the shop 4-6 times in the first year. Service techs cannot figure out the problem and ha Purchased a 2018 vehicle brand new 1st owner. Car has been in the shop 4-6 times in the first year. Service techs cannot figure out the problem and have replaced 1 part and the other times have given the vehicle back with no fix. The vehicle has left my daughter (4yrs old) and I stranded in 100° weather, caused me to miss work, left me in busy intersections due to power loss while Ford continues to represent this Lemon and will not help me trade it in. The customer service is terrible and so is the manufacturer. They also have tried to get me out of the shop without documentation that the vehicle was there during my last visit. This is a shady practice and I had to hassle them to get the paperwork. 1 person has been ok the rest are not good. There is No Loyalty to the customers and no integrity. I am extremely dissatisfied with the vehicle and company as a whole. Terrible place to go. More
by LemonMustang2018
Employees Worked With
Matt Sneed, Brandon Baca, Bryan Dunn, Greg Hesslegrave, Jadyn Harbin, Jim Lopez, Tavo Pena, Terry Wayland
August 05, 2019
Tony showed me all the best deals and more in buying my F150 I purchased 3 F150s from Power Ford at great discounts. I brought an 06, 15, and 19. ANTHONY Budetti gave me a great deal on 2019 F150. He went all th I purchased 3 F150s from Power Ford at great discounts. I brought an 06, 15, and 19. ANTHONY Budetti gave me a great deal on 2019 F150. He went all the way spend a lot of time with me help me make a decision. Thank you Tony. More
by Mel
Employees Worked With
Anthony Budetti, Mike Jandran
