Power Ford of Newport

Texted Aaron at Newport Power and confirmed that the car we were looking at and that I had already gotten a price online for and to make sure he’ll be there. Drove 1.5 hours to get to the coast- once we go we were looking at and that I had already gotten a price online for and to make sure he’ll be there. Drove 1.5 hours to get to the coast- once we got there- he’s not there and no body can find the car. They lie to us multiple times about the car being on its way. After 20 minutes Aaron showed up. We get tired of the salesmen routine so tell them we’re going to lunch. We decided not to go back but on our way home we are on our way towards we’re they actually have the vehicle according to the text I received so we decided to stop. While we were there- the price I was quoted wasn’t honored and they didn’t offer negotiate at all. After everything they put us through. I am planning on buying a new electric vehicle this year too and it WILL not be through Power More

They are Liars,cheats and thieves. Never will go there again! Very bad service dept. Never will go there again! Very bad service dept. More

It's been enjoyable to work with John Hardenberg in trying to find the right car for our granddaughter at a price she and we can afford. Often when you are looking at used cars at the low end of pricin trying to find the right car for our granddaughter at a price she and we can afford. Often when you are looking at used cars at the low end of pricing sales people don't want to spend a lot of time with you. That has not been the case with John as he has been more than helpful. It's nice to deal with people locally. More

This was a great place to search for a used car. I ended up buying a used mustang from this location. Huge selection and the staff was helpful. I ended up buying a used mustang from this location. Huge selection and the staff was helpful. More

Don’t buy the 2013 FJ Cruiser -it has an oil leak then tried to hide it with lies tried to hide it with lies More

Labor charge was $70 in 04/21 and, I don't know when it changed but, $140 in 08/22. Unless you can prove your PEOPLE got a 100% raise, I call BS on your business practices! changed but, $140 in 08/22. Unless you can prove your PEOPLE got a 100% raise, I call BS on your business practices! More

In the 4th quarter of 2021 I ordered a new vehicle from Ford. Ford assigned the sale to Power Ford Lincoln in Newport Oregon. I traveled to the dealership, filled out the proper paperwork and got the pri Ford. Ford assigned the sale to Power Ford Lincoln in Newport Oregon. I traveled to the dealership, filled out the proper paperwork and got the price of the vehicle (same price quoted to me by Ford) and left to await delivery. Over the course of the next few months, I received notification from Ford about the status. Each status came with a PDF of the vehicle sticker, including the price (the same as when I ordered the vehicle). Yesterday (5-10-2022) the vehicle arrived at the dealership. Today (5-22-2022) I went to pick it up. The MSRP on the sticker was the same amount that was quoted when I ordered the vehicle. However, when I went to pick up the vehicle, the dealer informed me there would be a $7,500 addition dealer charge because he had other customers wanting to purchase the vehicle. If I chose not to pay the additional amount, I couldn’t have the vehicle. But what about the price I already had when it was ordered, to which I was told if I didn’t like it I didn’t have to take delivery. I contacted Ford corporate about it and they said that it shouldn’t have happened, especially since it was a special ordered vehicle; but they have no control over what the dealership does because it’s independent from Ford. However, they would be turning it over to dealer services and escalating the complaint. Bottom line. I ordered a vehicle for a set price, waited patiently for over a half a year for it to be delivered, only to be price gauged by the dealership when it arrived. More

In the 4th quarter of 2021 I ordered a new vehicle from Ford. Ford assigned the sale to Power Ford Lincoln in Newport Oregon. I traveled to the dealership, filled out the proper paperwork and got th from Ford. Ford assigned the sale to Power Ford Lincoln in Newport Oregon. I traveled to the dealership, filled out the proper paperwork and got the price of the vehicle (same price quoted to me by Ford) and left to await delivery. Over the course of the next few months, I received notification from Ford about the status. Each status came with a PDF of the vehicle sticker, including the price (the same as when I ordered the vehicle). Yesterday (5-10-2022) the vehicle arrived at the dealership. Today (5-22-2022) I went to pick it up. The MSRP on the sticker was the same amount that was quoted when I ordered the vehicle. However, when I went to pick up the vehicle, the dealer informed me there would be a $7,500 addition dealer charge because he had other customers wanting to purchase the vehicle. If I chose not to pay the additional amount, I couldn’t have the vehicle. But what about the price I already had when it was ordered, to which I was told if I didn’t like it I didn’t have to take delivery. I contacted Ford corporate about it and they said that it shouldn’t have happened, especially since it was a special ordered vehicle; but they have no control over what the dealership does because it’s independent from Ford. However, they would be turning it over to dealer services and escalating the complaint. Bottom line. I ordered a vehicle for a set price, waited patiently for over a half a year for it to be delivered, only to be price gauged by the dealership when it arrived. More

The service dept at power ford is the worst service dept I have ever been to I wish there was another dealership that was close to Newport I will never take my vehicles there again. My truck has been there I have ever been to I wish there was another dealership that was close to Newport I will never take my vehicles there again. My truck has been there almost a week and they still haven't found the problem More