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Power Ford

Albuquerque, NM

Overview
Reviews
4.9
2,142 Reviews
Call Dealership (505) 545-8001
View Awards

1101 Montaño Rd NE

Albuquerque, NM

87107

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Showing 2,142 reviews

February 22, 2026

Joshua was so helpful and respectful. His customer service was excellent. I like the service that was provided More

by Guadalupe.escarcega
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lucero, Xavier Garica
Report | Print
Feb 23, 2026 -

Power Ford responded

Hi! I am glad to hear that Joshua treated you with respect and delivered the level of service you deserve. That is the standard we hold ourselves to each day at Power Ford. It's our pleasure to serve you. If you need anything else, whether it is service, parts, or your next vehicle, we are here to help. —Matt

February 21, 2026

Everyone was courteous and polite! Enjoyed the snacks and comfortable chairs while waiting! Even fellow patrons were nice! Are they Friendly Over Real Deal!!!😊FORD More

by victor19531914777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lucero, Yuridia Alcaraz
Report | Print
Feb 23, 2026 -

Power Ford responded

Victor, thank you for the 5 stars. I love hearing that our team made you feel welcome and that you were comfortable while you waited. Courteous service and a clean, relaxed environment matter. We work hard to make every visit smooth and enjoyable. We appreciate you choosing Power Ford and look forward to seeing you again. –Matt

February 20, 2026

I’ve bought my last two vehicles from Power Ford and wouldn’t consider using anyone else to service them. More

by Susan T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lujan
Report | Print
Feb 20, 2026 -

Power Ford responded

Hi Susan! Thank you for coming back to Power Ford for your last two vehicles. That kind of trust means everything to us. Knowing you wouldn’t consider going anywhere else for service tells us we’re doing what we set out to do, which is take great care of you long after the sale. You’re the hero of this journey, and we’re grateful we get to be your guide along the way. –Matt

February 20, 2026

Helpful and reliable while being quick and thorough with all the work that has needed to be done. More

by doc8aux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco, Jake Meadows, Charles Montiel
Report | Print
Feb 20, 2026 -

Power Ford responded

Thank you for the great review! Hearing that you found our team helpful, reliable, quick, and thorough is exactly what we aim for every single day. Your time matters, and so does your confidence in the work being done. We’re grateful you trust us with what your vehicle needs, and we’re always here to make the process as smooth as possible for you. Looking forward to helping you again whenever you need us. –Matt

February 19, 2026

The service advisor turn over is out of hand. I'm not confident anyone knows what they are doing. More

by flabbergasted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo Alvarado
Report | Print
Feb 20, 2026 -

Power Ford responded

Hi, thank you for sharing this. We understand how frequent changes can feel unsettling, especially when you want consistency and confidence in who is guiding your service experience. That sense of trust matters. Our goal is for every customer to feel supported by a knowledgeable, steady team that knows their vehicle and their needs. When that confidence is missing, it stands out. We would truly value the opportunity to learn more about your experience and how we can better support you moving forward. If you’re open to it, please reach out to us directly so we can understand the details and work toward earning back your trust. –Matt

Feb 23, 2026 -

Power Ford responded

Hello – I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to connect you with one of our Service Managers, Andres Romero. His direct line is 505-449-1259. Thank you for being a customer. –Matt

February 19, 2026

Very pleasant and attentive and kept me informed at all times about my service Thank you More

by Elvira Bolivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Arreguin
Report | Print
Feb 19, 2026 -

Power Ford responded

Hi Elvira, thank you for sharing this. We love hearing that you felt well taken care of and informed every step of the way. Clear communication is an important part of an exceptional experience, and it means a lot to know our team delivered that for you. THANK YOU for your trust. It's our pleasure to serve you. –Matt

February 18, 2026

Power forward was really easy to work with, especially Desiree who was my technician. I’ll definitely be coming back for any future work that I need. More

by Jklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lujan
Report | Print
Feb 18, 2026 -

Power Ford responded

Thank you for the 5 stars and for trusting Power Ford with your vehicle. Desiree takes pride in her communication and in doing the job right the first time. I am glad she made the process easy for you. That is the standard we hold across our entire Service team. We appreciate your business and look forward to taking care of you again whenever you need us. Better Deal. Better Experience. Power Ford.

February 18, 2026

Bought an F-150 from Power Ford and the entire process was easy and transparent. No runaround, no pressure, no surprises. They walked me through pricing, trade value, and delivered exactly what they said More

by NMTruckLife5056
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Wiltgen
Report | Print
Feb 18, 2026 -

Power Ford responded

We love hearing this. An easy, transparent experience is exactly what we aim for. Even better, knowing you love your F-150 is the real win! Enjoy every mile, and when you’re ready for the next one, we’ll be here. It's our pleasure to serve you. –Matt

February 16, 2026

Professional and Friendly staff to check in my vehicle. conveniently located and Qualified personnel working on my vehicle. Thank you. More

by Stronghands50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Montoya, Andres Romero, Desiree Lujan
Report | Print
Feb 16, 2026 -

Power Ford responded

Hi — Thank you for the 5 stars and for taking a moment to share this. We’re glad the check-in process felt both professional and friendly. That first interaction sets the tone, and our team works hard to make sure you feel confident and comfortable from the start. It’s also great to hear our location and qualified technicians made your visit even more convenient. You deserve service that’s smooth, capable, and welcoming every time. We appreciate you trusting us with your vehicle and look forward to serving you again. –Matt

February 16, 2026

I came in for a recall service and was expecting to wait all day. The estimate was half to a full day. I was pleasantly surprised to learn the work was completed in 2 hours. Great service. My only gripe More

by F-150 Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lujan
Report | Print
Feb 16, 2026 -

Power Ford responded

Thank you for the 5 stars and for sharing your experience. We like hearing that the recall service wrapped up much faster than expected. Getting you back on your schedule in about two hours instead of half a day is exactly the kind of surprise we want our customers to have. Your time matters, and we’re glad the visit felt efficient and smooth. We also hear your concern about the air filter recommendation. It’s completely fair to question anything that doesn’t line up with your own maintenance routine. Our multipoint inspection is designed to flag items based on manufacturer guidelines and visible condition at the time, but it should always feel informative, never pushy. You’re in the driver’s seat when it comes to what gets done, and we want every recommendation to feel transparent and helpful. We appreciate you calling that out and for still recognizing the service you received. Feedback like this helps us keep raising the bar. We’re grateful that you chose us and look forward to serving you again. –Matt

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