Power Ford

I just want to say thank you to Marshall and all the folks at Power Ford. I love my new Escape. Every little nit picky thing I had Marshall took care of. Thanks again for an awesome ride and experience. folks at Power Ford. I love my new Escape. Every little nit picky thing I had Marshall took care of. Thanks again for an awesome ride and experience. I will recommend you to anyone I know looking for a vehicle. More

I had gone to a different dealership before going to Power Ford. The other dealership was not treating me fairly so I decided to contact Power Ford. I got a call back and e-mail from them right away. Th Power Ford. The other dealership was not treating me fairly so I decided to contact Power Ford. I got a call back and e-mail from them right away. They guarenteed they could help me out. So, I went to their store and they were excellent. I met with Chris and he showed me the Escapes that had what I wanted. And I actually got more functions on the one at Power Ford than the other dealer for the same price. Chris was great to work with and Jason in financing was amazing also. I will be sending all of my friends to them even if they are not in the market for a Ford. More

Great service. After a some initial issues with our vehicle, the management took very good care of us and resolved them. We definitely would recommend them. Thanks Power Ford! vehicle, the management took very good care of us and resolved them. We definitely would recommend them. Thanks Power Ford! More

I would choose Power Ford over Rich Ford any day! There weren't any high pressure tactics. I told them what I wanted to pay and they made it happen. The entire staff was awesome! Thanks for helping me g weren't any high pressure tactics. I told them what I wanted to pay and they made it happen. The entire staff was awesome! Thanks for helping me get the F150 I wanted at the price I wanted to pay! More

The staff and customer service at this dealership is outstanding. They go above and beyong to ensure a great customer experience. Being from a different country and not having the support of my family w outstanding. They go above and beyong to ensure a great customer experience. Being from a different country and not having the support of my family when looking for a new car (and I know nothing about cars)... Jason(sales) was incredible- he took me under his wing and put me in a new (used) car which exactly fits my needs.It was a stressful time for me as my old cars transmission had failed, but he supported me through the whole process - helping me trade my old car in and putting me in a car which was affordable and perfect for me. Whenever I visited the Ford dealership the employees were very friendly - always a smile and hello whether they were working with me or not. Darin the manager has created a great atmosphere there and was always very approachable and welcoming. They put my worrying nature at ease and I would recommend them to everyone I know! :) More

Horrible, horrible. 2004 Ford Escape needed transmission rebuild or new tranny for a thousand bucks more than a rebuild. My car was there for a WHOLE MONTH. Worst part was the stalling, pathetic excuses I g rebuild or new tranny for a thousand bucks more than a rebuild. My car was there for a WHOLE MONTH. Worst part was the stalling, pathetic excuses I got. Excuses: We only have one guy that does transmissions and we just got slammed. He called in sick today. He's almost got it back together, just one more day. It's back together, but it still isn't shifting right. We need to make it right. (Ya think?)We think we found the problem but we need to order a part from Denver. We really want to keep it overnight and try a cold start in the morning. Repeat several of above excuses. I overheard two service writers talking about how the poor guy trying to do transmissions was new to trannies and that he was sure trying hard. That explained a lot! I finally left a voicemail to the service guy I was dealing with stating that I had no confidence in this dealership's ability to fix my car and that I wanted to take it elsewhere. Then they offered to put in a new tranny instead of flailing around with my "rebuild". One more day! Two days later I left a voicemail stating that my car was leaving this dealership at 4pm either by tow truck or fixed. One month to the day I got it back. Wow. Way too many sorry excuses and inabilty of a Ford dealer to fix a Ford car. I am never,ever,ever going back. More

Awful experience. I knew the price. It was a plain car and its the internet age, right? I tried to be as polite and businesslike as possible, as I had no trade and it would be a straightforward transacti and its the internet age, right? I tried to be as polite and businesslike as possible, as I had no trade and it would be a straightforward transaction, probably not at a rock bottom price. I knew it was a high pressure dealership, so I expected them to take a run at me. I just figured they would back off pretty fast and close the deal. No such luck. They threw one sleazy sales tactic after another at me until I stormed off the lot after three hours. I actually gave them a "good" rating for customer service and friendliness. That's only because they let me drive the car and they were nice enough until I tried to actually close the deal. They ended up letting me have the stupid dealer add-ons for no extra cost, so I guess that counts as customer service. They made a big show of giving me a full tank of gas at the end, like that is supposed to make up for being treated like garbage for half the day. The dealers within a region all share the same inventory. Next time, let Bob Turner pay for the inventory, give you a test ride, and then buy the car from a higher rated dealer. More