Power Buick GMC of Salem

unsatisfied The greeting i got was pleasant but i was late by a few minutes and the person i talked to was really rude about the fact that i was The greeting i got was pleasant but i was late by a few minutes and the person i talked to was really rude about the fact that i was More

Good service Efficient and did not over sell. Spent as much time as I wanted researching vehicle desires and got me the vehicle I wanted quickley. Clean dealership Efficient and did not over sell. Spent as much time as I wanted researching vehicle desires and got me the vehicle I wanted quickley. Clean dealership. More

Just went to look... service dept has no customer service. we showed up just after they had moved to their new location just to look at a GMC Acadia. I had done a lot of online research and comparing. I'm a we showed up just after they had moved to their new location just to look at a GMC Acadia. I had done a lot of online research and comparing. I'm a sucker for customer service and Josh is very good at what he does. My wife or I had never financed a vehicle before, we are cash out right kind of people. With the help of Josh and Vic and a lot of patience from them too we went home with a brand new Acadia. if you want to be treated with respect then go to power GMC and talk to Josh. I had problems with the service department 2 months after we bought it over a defective part that service dept said was my fault because i installed my own rain deflectors. Josh was happy to drive one over to them from the sales lot that had the same problem. needless to say i wasn't paying to fix the part. After my wife had made 3 appointments i guess just for them to look at it they wanted to squeeze us in on a Saturday when we three sports games to be at that day, and they were not offering and curtsy vehicle. when i went to just xx with Josh and vent about the service dept he was quick to go get us a vehicle to use for the day. After it was all said and done the service dept broke my rain deflector putting back on after the service manager told my wife they would not put it on because its not an official gm part. so i myself went in to make an appointment so they could take off the broken deflector so i could put a new one on. I wasn't really that mad about it until the service manager wanted to argue with me that he told my wife that would happen, and raising his voice at me in front of everyone in the service dept. while I was waiting for them to remove the part they broke i made my way lover to the sales dept to vent some more about the customer service at the service dept. That is when Bill the sales manager told me to bring him a receipt and he would get me a check. thanks for that Bill. Thanks Josh we will see you again when we are ready to buy again. Hands down to the sales dept'you have my business for life. Awesome customer service More

Power Buick GMC is fantastic Employees are fantastic, service is great and I won't go to another dealership for service or vehicles ever again. They explained the repairs needed a Employees are fantastic, service is great and I won't go to another dealership for service or vehicles ever again. They explained the repairs needed and when we purchased our car there was no pressure and knowledgeable staff! More

Purchase and service We have used Power's service dept for a few years and were so impressed with the service and one particular employee (Dina) that when it was time to b We have used Power's service dept for a few years and were so impressed with the service and one particular employee (Dina) that when it was time to buy a new car, we contacted Power. What a good idea that was. Everything they told me was true. I checked with another dealer and the difference was like night and day - got a real "run-a-round" on the trade in value and the purchase price. After meeting with the other dealer, I immediately returned to Power and bought the car. I have bought a lot of cars in my life; this was the best and easiest ever. Jim Walker More

Best sales experience ever! Warren was wonderful to work with. This was the best customer service I've had with a dealership. I love the vehicle he helped me choose! Warren is Warren was wonderful to work with. This was the best customer service I've had with a dealership. I love the vehicle he helped me choose! Warren is the guy to ask for! More

Celso perez denali If you need help with getting your perfect vehicle go and see celso and he will help you find all you need and more best car buying experience ever at If you need help with getting your perfect vehicle go and see celso and he will help you find all you need and more best car buying experience ever at power More

Great purchase Went in just to get an idea of what we might want in the near future and ended up leaving with a used bmw, I was just discharged from a bankruptcy and Went in just to get an idea of what we might want in the near future and ended up leaving with a used bmw, I was just discharged from a bankruptcy and was not sure about getting financed and the people of power treated me very well and I will return for our next purchase. Thanks again Andrea you were awesome!!! You made us feel very comfortable and I hope your still there when we return for another car. More

excellent They was very friendly with excellent quality of work. The worker was very happy to answer my questions and he show the hall inventory. Was a ve They was very friendly with excellent quality of work. The worker was very happy to answer my questions and he show the hall inventory. Was a very good experience. More

Couldn't of done it without my salesman! Celso Perez, who was my salesman made me feel extremely comfortable and confident in getting me the car I wanted. I have never came across a dealershi Celso Perez, who was my salesman made me feel extremely comfortable and confident in getting me the car I wanted. I have never came across a dealership AND salesman who made me so relaxed as if I was at home and then he did all the work and next thing I knew, he got me driving away in the vehicle I wanted. I was extremely impressed with how he treated me and handled the deal. I WILL MOST DEFINITELY be going back in the future for my vehicles from now on and have already been recommending people I know to go down there. Thank you Celso and Power for everything. More