Power Buick GMC of Salem

To whom it may concern, My Name is Rodney To whom it may concern, My Name is Rodney Thompson and I bought a 2006 Chevy Tahoe from Power Auto Group out of Salem Oregon. The salesman th To whom it may concern, My Name is Rodney Thompson and I bought a 2006 Chevy Tahoe from Power Auto Group out of Salem Oregon. The salesman that helped me was Frank Roe. I would just like to say that Frank Roe is an outstanding individual that should receive an award for excellence and customer appreciation. He went above and beyond to make sure that we were satisfied with what we had purchased. We had some issues with the vehicle shortly after we purchased it and Frank took care of us! We are very thankful for his service and will be buying our next through Power Auto Group, and hopefully again from Frank Roe. Thankyou, Rodney Thompson More

Great service! Easy to work with, very personable, extremely knowledgable, willing to work with you. Frank took the time to make sure we got everything we wanted and made absolutely sure we were happy extremely knowledgable, willing to work with you. Frank took the time to make sure we got everything we wanted and made absolutely sure we were happy with our choice! More

We went in to look and price cars. We were shown one we really liked and the price was right. The only thing I didn't like was the amount of time I had to wait before I made the deal. I don't know if t really liked and the price was right. The only thing I didn't like was the amount of time I had to wait before I made the deal. I don't know if they were checking our credit or what but it seemed to take forever. We liked the car, the color was good, the thing we were waiting on was the price and it seems to me we should have been waiting in the car checking out the features rather than in the showroom. Dan was very nice and steered us to the car that had the features we wanted. Also told us about the special that was running that week because of the car show in Portland. When we finally got into the accountant and signed the papers it went quickly. However we are still learning about what the car can do. Rather than the amount of time I spent waiting I would rather have learned how to move the seats, sign up to on star and use the built in telephone device. Everyone likes the car and have had good comments from people who bought way more expensive cars. We just returned from a long trip and the on star feature was invaluable. It takes you onto 2 lane roads and not just major freeways like our old GPS did. It went the shortest way and we just loved it. We received phone calls thru the car system hands free too. Loved it. More

Frank gives excellent service; He understands its about building a relationship and making that connection first. He isnt about "hard pressure sales" and is honest. When I am ready to buy late this summe building a relationship and making that connection first. He isnt about "hard pressure sales" and is honest. When I am ready to buy late this summer, I am going to give Frank Roe/Power Buick GMC my business. Talk is cheap and trust is earned. Frank has earned my trust. Power Buick GMC is lucky to have someone like Frank Roe on their team! Sincerely, Sarah Sjolander Albany More

Frank was on top of everything. We started out working with him online and by the time we got to the dealership he had everything ready to go, just signatures. We were in and out in roughly and hour or l with him online and by the time we got to the dealership he had everything ready to go, just signatures. We were in and out in roughly and hour or less. We have never worked with any sales that quickly and there was no pushy sales pitch to get us into something we could not afford. He carried out what he said he would with no gimmicks or strings attached. More

Frank is the man. He helped me get out of my huge debt and huge car payment and into a cheaper vehicle that I had been looking for with my car payment cut nearly in half. I had been trying to get rid of m and huge car payment and into a cheaper vehicle that I had been looking for with my car payment cut nearly in half. I had been trying to get rid of my other car for months, and all it took was one stop to visit Frank. It was a very professional, friendly, no-pressure situation. Not something commonly associated with the car purchasing experience. I was in and out in less time than I have spent at any other dealership. I have bought multiple used cars and this was by far the easiest experience I have had. I would highly recommend that anyone stop by and talk to Frank about purchasing a car! More

Most honest salesman I've ever met!!!! Very helpful and friendly. not only out to make a dollar, and makes sure your aware and comfortable with everything. friendly. not only out to make a dollar, and makes sure your aware and comfortable with everything. More

I think overall Dan did a very good job of helping me out. At one point i was not happy with the price, but he was able to bring i down to what i wanted. out. At one point i was not happy with the price, but he was able to bring i down to what i wanted. More

Frank helped me get even more car than I had hope for. He made the buying experience so easy and he took care of all the small details. He is my go to guy anytime I think about car shopping or hear about any made the buying experience so easy and he took care of all the small details. He is my go to guy anytime I think about car shopping or hear about anyone looking. He is definitely the best around. More