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Power Buick GMC of Salem

Salem, OR

3.3
320 Reviews

3675 Market St NE

Salem, OR

97301

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Showing 320 reviews

May 26, 2023

Power Buick GMC of Salem. The guy Marlo is the real deal. Went above and beyond to get me in my new F150 today and I couldn't have been happier. The guy Marlo is a class act a More

by tylor_peterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlo
May 31, 2023 -

Power Buick GMC of Salem responded

Tylor, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Marlo went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Rick Clark | rclark@powerautogroup.com AND Sal Reyes Sreyes@powerautogroup.com Sales Manager 503-588-2282

May 02, 2023

Joe Black awesome dude super easy hassle free i’ll definitely send my friends and family to Joe. More

by xxcperez81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Black
May 04, 2023 -

Power Buick GMC of Salem responded

Thank you for this amazing review! We really appreciate your business. Best, Rick Clark | rclark@powerautogroup.com AND Sal Reyes Sreyes@powerautogroup.com Sales Manager 503-588-2282

February 25, 2023

I bought my Silverado about a month ago. 2 weeks me having it. The water pump gave away, I took it in they gave it back, then the heater didn't work and the radio didn't work no longer they More

by marbeatles11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Mendoza
Feb 27, 2023 -

Power Buick GMC of Salem responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Best, Bill Bosworth | bbosworth@powerautogroup.com 503-588-2282

January 13, 2023

After 40 years of car buying experiences I can say without question that this was the most honest and respectful dealership ever. The time to look and close the deal was a fraction of past purchases. More

by shane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy & Jess *Finance Dept, Celso Perez
Jan 17, 2023 -

Power Buick GMC of Salem responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Rick Clark | rclark@powerautogroup.com AND Sal Reyes Sreyes@powerautogroup.com Sales Manager 503-588-2282

January 05, 2023

Power Buick GMC of Salem service department were just terrible. My 2019 Yukon was there for a warranty repair for over a month with no activity, I had to have the vehicle towed to a different dealer. More

by enigmas0_gulls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Holman
Jan 06, 2023 -

Power Buick GMC of Salem responded

I appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I'd like to hear more about what happened and work together to come to a resolution that improves your experience. Best, Bill Bosworth | bbosworth@powerautogroup.com 503-588-2282

Jan 06, 2023 -

enigmas0_gulls responded

This response is not sincere, I originally sent this information only to the dealer. Power Buick GMC response was for a salesman to contact me about buying a new vehicle. Their management and service are both deeply flawed and not concerned about customers.

November 29, 2022

They treated me in an excellent way when I go there, ask for Kevin, great guy More

by Alexis Vega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin , JR Thomas
Dec 01, 2022 -

Power Buick GMC of Salem responded

We love hearing about customers that had a terrific experience at Power Buick GMC of Salem! Best, Rick Clark | rclark@powerautogroup.com AND Sal Reyes Sreyes@powerautogroup.com Sales Manager 503-588-2282

November 11, 2022

I bought a pickup from Adam here and it was a great experience from the beginning. It was fun buying a truck through someone who is professional and laid back. I highly recommend giving him a call or s More

by Morganjoseph23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 14, 2022 -

Power Buick GMC of Salem responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Power Buick GMC of Salem! If there is anything else we can do for you, please feel free to give us a call. Best, Rick Clark | rclark@powerautogroup.com AND Sal Reyes Sreyes@powerautogroup.com Sales Manager 503-588-2282

June 29, 2020

Damaged our company vehicle tail gate. Disrespectful, rude , unprofessional. Blamed everything on us. Said that we look like we can afford to fix the damage. STAY AWAY FROM THIS PLACE. More

by Al
Recommend Dealer
No
Employees Worked With
Randy Holman
Jun 30, 2020 -

Power Buick GMC of Salem responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Best, Randy Holman | randyh@powerautogroup.com and Jason Koehnke | jasonk@powerautogroup.com

February 28, 2020

Andrea did the best job of taking care of my sister getting her into a new car. She is the happiest she has been in years. Thank you Andea you are a rock star! More

by timothy1952
Recommend Dealer
Yes
Employees Worked With
andrea lanham
Mar 05, 2020 -

Power Buick GMC of Salem responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Power Buick GMC of Salem! Best, Randy Holman | randyh@powerautogroup.com and Jason Koehnke | jasonk@powerautogroup.com

November 04, 2019

As aalways Power never disappoints, Randy is so helpful and honest, and Andrea is hands down an amazing saleswoman. She knows her product and services to give the best! #askforandrea More

by Brickard
Recommend Dealer
Yes
Employees Worked With
Andrea Lanham, Randy Holman
Nov 05, 2019 -

Power Buick GMC of Salem responded

Hello Brickard and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Randy Holman and Jason Koehnke: randyh@powerautogroup.com and jasonk@powerautogroup.com

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