Poway Honda

Well, I bought my new Civic there - the purchase was a good experience. Well, it had a rattle (pretty loud) near the left rear passenger area. The first time they go well we didn't hear it (turns out they good experience. Well, it had a rattle (pretty loud) near the left rear passenger area. The first time they go well we didn't hear it (turns out they didn't drive it and the guy thought it was an engine noise - that's how bad the service managers notes were). The second time, they replaced the seatbelt (decided this was the problem without an inspection). Well, it wasn't the problem! So I took it back again. Now I have been out of my car for 2 days. This time they replace one of the side curtain air bags - the problem goes away for a few days and then comes back louder than ever. A month or two later I had some tint installed from a highly recommended installer. He says they didn't install the rear deck right and it is jammed in the wrong slots. I go well, those morons must have done this to get rid of the rattle. He looks around and says well, it is probably this loose cable here. So he reinstalls the rear deck correctly, and wraps the cable in in some foam tape. Ta dah! Problem fixed, never came back. So Poway Honda wasted 3 of my days and charged Honda for a new air bag and seat belt for no reason at all, simply because they didn't bother to look for something obvious. Overall, very dissapointed! I will probably buy my next car from Hoehn since they are a little cheaper. More

Outstanding.. The absolut best More

After reading some negative reviews of Poway Honda, I was not looking forward to taking my Odyssey in for service, but my experience was wonderful. Pete helped us and he was friendly and helpful and took c not looking forward to taking my Odyssey in for service, but my experience was wonderful. Pete helped us and he was friendly and helpful and took care of everything. When I came to pick up my car, it was clean and working great. In fact, everyone I came in contact, was helpful and friendly! More

Do not go to this dealer. They sold me a lemon and will not honor their warranties. They took 9 months just to give me my registration and sold me a car that was not up to honda certified specifications. I not honor their warranties. They took 9 months just to give me my registration and sold me a car that was not up to honda certified specifications. I took it there to get my heater fixed and they messed up my air conditioning. When I finally found out and told them; the lady said " We did our repairs!" These guys will not recognize that they sold me a car with a DVD player that does not even work. I thought it was a great buy because it had rims, a DVD player and fog lights but I was wrong. Do not buy from them; you will regret it. Check the Better Business Bereau- they have a lot of complaints against them. Not to mention, the customer service sucks. It makes me wonder, how many people out there got screwed by them? More

My experience at the service department at Poway Honda is always a negative experience. I always feel like i'm not welcomed at the service department. In addition, i am treated with no respect and often ta always a negative experience. I always feel like i'm not welcomed at the service department. In addition, i am treated with no respect and often talked down to. I've dealt with numerous service department employees and based off my experience, only 10% of them knew what they were talking about. The other 90% have absolutely no knowledge of Honda vehicles. <br> More