Poway Honda

Tire repair service Mike Deason is very professional, friendly and prompt. He expedited the service to get my car fixed. Mike called me to update me on what's the findi Mike Deason is very professional, friendly and prompt. He expedited the service to get my car fixed. Mike called me to update me on what's the finding that caused my car tire loosing air pressure. I got my car back promptly as he promised. Excellent service! More

The easiest & most pleasant car buying experience ever! My car buying experience with Poway Honda in San Diego exceeded any and all my expectations. From the moment I set foot on the property, I was greete My car buying experience with Poway Honda in San Diego exceeded any and all my expectations. From the moment I set foot on the property, I was greeted with professional help, friendliness and NO pressure. Angelo Civarella was our salesman and we got basically a 2 for 1 team with him. He started in the service / parts division of the dealership earlier in his career and moved over to sales. To say he "knew" the car I was looking at is a huge understatement. His knowledge of this car was superior to any salesman I've ever dealt with before. I received a deal I was thrilled with! Not only that, but he went beyond the call of duty the very day I took the car home. The car is a hybrid and I had a small issue when I stopped on the way home. Angelo left the dealership, drove in rush hour traffic and met me where I was parked in Ramona. In about 15 minutes he had resolved the problem and I was on my way. Now that's service and with a smile! I highly recommend both him and the Poway Honda dealership. More

Took my car in for service today When I got there, it was very crowded but I had made an appointment and within minutes I was greeted and assisted. Mario Araiza was awesome! Very pr When I got there, it was very crowded but I had made an appointment and within minutes I was greeted and assisted. Mario Araiza was awesome! Very professional, thorough and friendly. He checked the history on my car, let me know of a few recent recalls they had been notified about (I had not even received the info yet). Explained everything. They did the normal maintenance (since I always go there they give me 10% off!) and took care of an odd squeak that I had when turning left - apparently they had some kind of tech note on it so were able to fix at no charge. I was in and out in under 2 hours even with the large crowd! Will continue to go back. While I waited, I plugged in my computer, used their free wifi, had some great coffee from their cool machine and was able to get work done. This is a huge benefit as well. More

Great Experience I worked with Mike Deason to get my vehicle repaired. He contacted Honda on my behalf and they got it repaired quickly and efficiently. I found it o I worked with Mike Deason to get my vehicle repaired. He contacted Honda on my behalf and they got it repaired quickly and efficiently. I found it odd that Honda doesn't provide rental vehicles, yet Mike told me that since I have the Honda Extended Warranty that they would pay for my rental. Good thing I bought it! Mike was great though and I would highly recommend working with Mike. More

Michael was extremely knowledgable and friendly. He explained the breakdown of the service in detail, arranged a shuttle service for me and my 2 children home as the wait was quite a few hours. I only explained the breakdown of the service in detail, arranged a shuttle service for me and my 2 children home as the wait was quite a few hours. I only had to wait 5 mins for the shuttle service. Very smooth procedure. More

Horrible service. I did an oil change and multi-point check up. After more than one hour waiting, they just asked me to pay the money. Not any explains about the results. On the report it said V/C gaske check up. After more than one hour waiting, they just asked me to pay the money. Not any explains about the results. On the report it said V/C gasket leak and driving belt crackling. How bad it is? Do I need to replace them soon? Or after few months? I called back several times, and no one answered. More

I took my brand new CR-V to Poway Honda after my first home-hand wash after I found a small manufacturer's paint defect under the top-rear light. They didn't hessitate to make arraignments/appointment for home-hand wash after I found a small manufacturer's paint defect under the top-rear light. They didn't hessitate to make arraignments/appointment for me to drop-off the CR-V to correct the problem with their auto body shop. They provide me with a rental car at no charge while my car was being repaired. Whenever I call to check on the status of my car and the service manager/representative was not available at that time, he did returned my call within a hour or so. Every occassion that I have come in to Poway Honda dealership if I was looking around to find someone for assistance or Mr. Randy, other employees would ask me "Can I help?" So far, Poway Honda has provide me with the best purchase and auto servicee experience and this is not my first time buying a new car. More

I have had my Honda CRV serviced at Poway Honda for several years. For the past few visits, I have requested Ryan when making an appointment for my car. He is extremely courteous, explains everything several years. For the past few visits, I have requested Ryan when making an appointment for my car. He is extremely courteous, explains everything concisely and, importantly, does not recommended unnecessary services. My car is always ready at the appointed time, and I have been very satisfied with the service. More

Lier!!!!, Extremely unethical practices, instead of competing with others, they spread lies about competition. Over priced, arrogant, bunch of thieves and liers. see my post for details on this l competing with others, they spread lies about competition. Over priced, arrogant, bunch of thieves and liers. see my post for details on this link. http://www.dealerrater.com/dealer/Spreen-Honda-review-13000/ More

I simply cannot say enough about the wonderful people I worked with at Poway Honda. The biggest kudos go to Brooks Simpson - this man deserves a week's paid vacation for all the hoops he jumped through on worked with at Poway Honda. The biggest kudos go to Brooks Simpson - this man deserves a week's paid vacation for all the hoops he jumped through on my behalf! I decided I had to have a very difficult-to-come-by (as I would later find out) CR-Z in a specific color and package. I have been in San Diego less than a year but have always dealt with dealerships in Texas, and my family is in the automotive business. Frankly, I was nervous about dealing with a California dealer, especially being a mid-20's female walking in with a trade-in and without a male presence. Brooks negotiated a very good trade-in value for current vehicle - one that proved to be untouchable by ANY other dealership I talked to. Big points right there because I know what the car is worth, and know what kind of profit a dealership needs to turn on a trade-in like mine. The initial offer was rock solid, but as I needed to pay off the note, I asked for a little more and Brooks was able to get it for me. As for the CR-Z, he cut straight to the chase with the best price I found in all of my hunting - I didn't even have to haggle. I love that - don't xx me just be honest and you'll have my business! I was super happy and told him I'd sign on the line and trade keys as soon as he located a white CR-Z. Unfortunately for Brooks, we quickly found out how difficult this would be. Nearly two weeks went by, and God bless him, I must have sent him 50 texts bugging him asking if he had found the car yet - I'm admittedly impatient. He was so quick to respond each time and was always checking every dealership around for my "unicorn" of a new car. I got so impatient I went to deal with another dealership who promised they had the car. About 90 minutes in traffic later, I quickly realized how much of a SCAM DCH Honda of Lemon Grove is. This review is not about them and I won't let my terrible experience get in the way of my rave review for Poway Honda, but suffice it to say: STAY AWAY FROM DCH HONDA OF LEMON GROVE! If you live in Lemon Grove, drive to Poway and deal with Brooks. It will be well worth the extra drive time. Even though my loyalty wavered, Brooks stayed diligent and even called me to let me know about an awesome 0.9% APR opportunity. When I went in to try to sign up for Honda Promise to get the 0.9% rate... Brooks pulled some serious strings (Super BAMF Status) and was actually able to get the car I had walked away from at the other dealership. SCORE! That was awesome and I will tell that story for a long, long time. Well done. The entire process was the quickest, most pain-free that I have ever dealt with, and I buy a new car every 2 years, so I think I can say that with some level of experience. Tony C., the salesman who talked tuner Hondas with me when I went back a few days later (Brooks was off) to pick up the CR-Z and and Amanda in finance also get Honorary Gold Stars for their service, senses of humor and "real people" factor. I didn't meet one Sleazy Salesman during any of my visits to Poway Honda and that speaks volumes for the types of employees they attract. I'm seriously trying to convince my fiance to buy a Honda just so we can deal with them again. I will recommend every person who asks me about my spunky new hybrid to Poway and specifically to Brooks Simpson. All around class acts. Thanks Poway Honda; you made making a huge financial decision while my better half is away fighting in Afghanistan so much easier than it could have been. Thanks Brooks for going above and beyond and literally hunting down my unicorn. More