Poway Honda
Poway, CA
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new car lease The leasing experience was easy and after getting email quotes for our desired scenario poway honda had the best quote, so I went in and it took about The leasing experience was easy and after getting email quotes for our desired scenario poway honda had the best quote, so I went in and it took about an hour and we were driving home. More
Great overall experience for a first time service visit Chuck Cruz over at the service center took great care of me. I had the "wind noise" issue with my 2017 Accord Sport SE and Chuck was able to resolve t Chuck Cruz over at the service center took great care of me. I had the "wind noise" issue with my 2017 Accord Sport SE and Chuck was able to resolve the issue in a timely manner. First time Honda owner and first time having my car serviced here and it was a quick and painless experience. More
Tire repair service Mike Deason is very professional, friendly and prompt. He expedited the service to get my car fixed. Mike called me to update me on what's the findi Mike Deason is very professional, friendly and prompt. He expedited the service to get my car fixed. Mike called me to update me on what's the finding that caused my car tire loosing air pressure. I got my car back promptly as he promised. Excellent service! More
The easiest & most pleasant car buying experience ever! My car buying experience with Poway Honda in San Diego exceeded any and all my expectations. From the moment I set foot on the property, I was greete My car buying experience with Poway Honda in San Diego exceeded any and all my expectations. From the moment I set foot on the property, I was greeted with professional help, friendliness and NO pressure. Angelo Civarella was our salesman and we got basically a 2 for 1 team with him. He started in the service / parts division of the dealership earlier in his career and moved over to sales. To say he "knew" the car I was looking at is a huge understatement. His knowledge of this car was superior to any salesman I've ever dealt with before. I received a deal I was thrilled with! Not only that, but he went beyond the call of duty the very day I took the car home. The car is a hybrid and I had a small issue when I stopped on the way home. Angelo left the dealership, drove in rush hour traffic and met me where I was parked in Ramona. In about 15 minutes he had resolved the problem and I was on my way. Now that's service and with a smile! I highly recommend both him and the Poway Honda dealership. More
Took my car in for service today When I got there, it was very crowded but I had made an appointment and within minutes I was greeted and assisted. Mario Araiza was awesome! Very pr When I got there, it was very crowded but I had made an appointment and within minutes I was greeted and assisted. Mario Araiza was awesome! Very professional, thorough and friendly. He checked the history on my car, let me know of a few recent recalls they had been notified about (I had not even received the info yet). Explained everything. They did the normal maintenance (since I always go there they give me 10% off!) and took care of an odd squeak that I had when turning left - apparently they had some kind of tech note on it so were able to fix at no charge. I was in and out in under 2 hours even with the large crowd! Will continue to go back. While I waited, I plugged in my computer, used their free wifi, had some great coffee from their cool machine and was able to get work done. This is a huge benefit as well. More
Great Experience I worked with Mike Deason to get my vehicle repaired. He contacted Honda on my behalf and they got it repaired quickly and efficiently. I found it o I worked with Mike Deason to get my vehicle repaired. He contacted Honda on my behalf and they got it repaired quickly and efficiently. I found it odd that Honda doesn't provide rental vehicles, yet Mike told me that since I have the Honda Extended Warranty that they would pay for my rental. Good thing I bought it! Mike was great though and I would highly recommend working with Mike. More
Michael was extremely knowledgable and friendly. He explained the breakdown of the service in detail, arranged a shuttle service for me and my 2 children home as the wait was quite a few hours. I only explained the breakdown of the service in detail, arranged a shuttle service for me and my 2 children home as the wait was quite a few hours. I only had to wait 5 mins for the shuttle service. Very smooth procedure. More
Horrible service. I did an oil change and multi-point check up. After more than one hour waiting, they just asked me to pay the money. Not any explains about the results. On the report it said V/C gaske check up. After more than one hour waiting, they just asked me to pay the money. Not any explains about the results. On the report it said V/C gasket leak and driving belt crackling. How bad it is? Do I need to replace them soon? Or after few months? I called back several times, and no one answered. More
I took my brand new CR-V to Poway Honda after my first home-hand wash after I found a small manufacturer's paint defect under the top-rear light. They didn't hessitate to make arraignments/appointment for home-hand wash after I found a small manufacturer's paint defect under the top-rear light. They didn't hessitate to make arraignments/appointment for me to drop-off the CR-V to correct the problem with their auto body shop. They provide me with a rental car at no charge while my car was being repaired. Whenever I call to check on the status of my car and the service manager/representative was not available at that time, he did returned my call within a hour or so. Every occassion that I have come in to Poway Honda dealership if I was looking around to find someone for assistance or Mr. Randy, other employees would ask me "Can I help?" So far, Poway Honda has provide me with the best purchase and auto servicee experience and this is not my first time buying a new car. More
I have had my Honda CRV serviced at Poway Honda for several years. For the past few visits, I have requested Ryan when making an appointment for my car. He is extremely courteous, explains everything several years. For the past few visits, I have requested Ryan when making an appointment for my car. He is extremely courteous, explains everything concisely and, importantly, does not recommended unnecessary services. My car is always ready at the appointed time, and I have been very satisfied with the service. More