
Poway Honda
Poway, CA
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Yesterday, I took my car to Poway Honda to be serviced. As expected, Poway Honda service department staff was very cautious with the Covid and all the staff members were also wearing masks. I had an appo As expected, Poway Honda service department staff was very cautious with the Covid and all the staff members were also wearing masks. I had an appointment and I was checked-in within a minute or two. David is always nice and greets you with a smile and drives your car to the service area after checking in. As always, my service advisor, Marco, and technical staff at Poway Honda service department were excellent yesterday in servicing my Honda Accord and I was completely happy with their work. I requested a road test and Al was kind to do a test drive and make some recommendations. Thank you very much Al for your support yesterday! The technician also did a test drive after the service was completed. Absolutely great service! It is truly a blessing to have an excellent car service place like Poway Honda that you can trust their opinion and work. Marco is truly outstanding! He is extremely nice, friendly, helpful, knowledgeable, courteous and trust worthy. He always goes the extra mile to make my visit to Poway Honda service department a pleasant one. He always provides me with useful information on near future service recommendations and different options. Thanks a lot Marco! Also, as expected, Poway Honda service department staff was very cautious with the Covid and all staff members were wearing face masks. The waiting area is clean and comfortable, and gourmet coffee/tea and drinking water services are back. Also, free car wash is back. I waited outside since it was a beautiful day. All service advisors and staff are nice and friendly and I also had a chance to say hi to Sheryal and my other friends at Poway Honda. Sheryal is super nice and friendly and always greets you with a smile. She checked me out yesterday within a minute, and I also thank her very much for the appointment reminders and the service follow-ups. I Highly recommend Poway Honda service department and dealership. I have been a happy customer for many years! Thanks again to Marco, Al, and all Poway Honda service department staff. Take care and stay safe! More
With the huge car demand, it was so stressful buying a new car for my son. All the dealerships are taking advantage of this. I contacted so many & wasted so much time! Each time I'd arrive at the dealersh new car for my son. All the dealerships are taking advantage of this. I contacted so many & wasted so much time! Each time I'd arrive at the dealership, they'd add an extra 5k to what they quoted me for upgrades and misc I didn't want, yet obligated to buy! I had to drive 2 hours to Poway Honda to get an honest and fair price from Joyce. She was very truthful and direct about the price and there were no hidden fees when I arrived. The process was very easy. Even after the sale, she explained and set up all the features on the car & was extremely knowledgeable & helpful. It was truly worth the drive to deal with an honest salesperson who saved us $1,000's in unnecessary fees and upgrades! More
We were extremely pleased with the knowledgeable help we received. An overall lovely experience. Mickey was very accommodating and knew all the answers to our questions. Brittany couldn’t have been nicer an received. An overall lovely experience. Mickey was very accommodating and knew all the answers to our questions. Brittany couldn’t have been nicer and also very helpful. More
Wasted hours negotiating the purchase of a car that unexpectedly and mysteriously became unavailable during the negotiating process. They then suggested looking through their inventory for a different unexpectedly and mysteriously became unavailable during the negotiating process. They then suggested looking through their inventory for a different car without an apology. They’re untrustworthy, unreliable and unprofessional. Don’t waste your time with this dealership. Will never consider doing business with them in the future. More