Poughkeepsie Nissan - Service Center

The service department is exceptional, and in particular, the lead service advisor Janice McPartland. The excellent service started with my first Nissan in 1990 and I was so pleased with the quality of the s the lead service advisor Janice McPartland. The excellent service started with my first Nissan in 1990 and I was so pleased with the quality of the service and quality of the people that I have purchased two additional Nissans since then. In fact, I did not even go to any other dealer when I was purchasing two new cars. It is a pleasure, and also comforting, to deal with people that you trust, and with people that truly treat you as a customer; friendly, respectful, and extremely helpful. Note: I am retired after a 30 year career in Marketing with IBM, and I am very conscious of customer relationships. More

Poughkeepsie Nissan always goes out of their way to help the customer, excellent service and sales help, We have been buying our cars there since 1993 and I would only own Nissans and from Poughkeepsie Niss the customer, excellent service and sales help, We have been buying our cars there since 1993 and I would only own Nissans and from Poughkeepsie Nissan. The team of men and women there are always trying to help and make you feel welcome. Service is excellent with the mgr Jimmy and the service people like Charlie And Janice. Fran the manager of Poughkeepsie Nissan is EXCEPTIONAL.... The salesman and women of Nissan are also great.I would only recommend Poughkeepsie Nissan to buy your new car besides the fact that Nissan makes great running and looking cars.... More

The service department, and Danny Tubbs in particular, are first-class. Professional, knowledgeable, courteous, and friendly are just a few words that describe Danny and the service team at Poughkeepsie N are first-class. Professional, knowledgeable, courteous, and friendly are just a few words that describe Danny and the service team at Poughkeepsie Nissan. They always go the extra mile when I bring my car in, no matter what service is required. I'm kept informed on what needs to be done, cost, and how much time it will take to fix the vehicle. I'm never disappointed when I leave "the shop." And no matter how many times I call or questions I have, I'm always treated with the utmost respect. Over the years I have owned 16 cars (the last 6 of which I purchased at Poughkeepsie Nissan) and dealt with numerous sales/service personnel. I can say without reservation that Poughkeepsie Nissan tops my list. With their knowledgeable and friendly sales and service staff, why would I go anywhere else? More

Today is 03\27\08 just picked up 2006 Frontier from dealer for 30,000 mile service I got charged for wiper blade replacements and never recieved them. 2 weeks ago before I took a trip to NC I took truc dealer for 30,000 mile service I got charged for wiper blade replacements and never recieved them. 2 weeks ago before I took a trip to NC I took truck in for oil change. When I got to North Carolina I found the oil pan drain plug out about 3/8 of an inch. I only found it because of an oil spot on the driveway. I have found a rag in my engine compartment. They still haven't found the sqeeking noise I hear everytime I go over a bump. I will never buy another Nissan from them. The sales dept was very good. to bad the service dept is who you deal with most of the time. I will be writing the CEO of the company. I may stand in front of their dealership with a sign. More