Poughkeepsie Nissan

Thanks to Mike Wirth for his efforts in placing me in a 2022 Nissan Frontier 2022 Nissan Frontier More

Mike was very helpful every step of the way!! He took his time explaining all the new tech features to me. time explaining all the new tech features to me. More

John was very helpful during the process of purchasing our new Rogue. He was respectful and patient in explaining the new features on our car. I would highly recommend this dealership. our new Rogue. He was respectful and patient in explaining the new features on our car. I would highly recommend this dealership. More

The Team at Poughkeepsie Nissan are friendly, transparent and listen to what you want. They always find the correct vehicle for you. The showroom is clean and bright and the service department is always accu and listen to what you want. They always find the correct vehicle for you. The showroom is clean and bright and the service department is always accurate with timeframes. More

The dealership service department is dishonest, lacks customer service, and seems incompetent. Stay away, take your vehicle to Nissan newburgh they're awesome, friendly and know what they are doing. I to customer service, and seems incompetent. Stay away, take your vehicle to Nissan newburgh they're awesome, friendly and know what they are doing. I took my car to Poughkeepsie Nissan to pin a cover that came loose underneath my 2017 maxima and to check my window that squeaked. I was charged $190 or so for a diagnosis for my car. Got it fixed and paid nothing extra as the issues were meager that it was covered under the diagnosis cost. I get my car back and all of a sudden my A/C stopped working properly. I go back and tell them my issue, they want to charge me another $199 for diagnosis and tell me they can give me a discount on it for $145... Why are we doing another diagnosis on the vehicle when the initial diagnosis did not mention any AC issue and now all of a sudden i have ac issues and you want to charge 199 then discount it to 149???? What they wont tell you is the diagnosis is not to check the entire car, just the part you have issues with. But then how come other areas on the vehicle for the 1st diagnosis were checked without my consent if you diagnose specific areas complained about? I turned down those servicing offers as they were completely unrelated.They wave the fee after a back and forth with the service manager who initial words were, "we cant just fix it, this is a business and it could be a coincidence". Long story short, they checked thw issue and said i need a new condenser. For a 2017 maxima with just 42k miles? Ok then let's fix it. I wait almost 2 hours thinking I'll be out of there in a few. The cost was about $600+. They come back and say yea sir, it's actually not your condenser we sealed up the condenser from leaking (even a novice knows if the condenser is leaking or faulty just replace the entire thing), its your compressor and it will be $800+ dollars to fix. See where this is going? Incompetence and dishonesty. So who's knowledge, expertise, and quality care/service can I rely on? Definitely not this dealership. took my car away from there to newburgh nissan and got the issue rectified in less than an hour. They pinpointed the issue and it was my condenser not compressor that needed to be replaced! What if i paid $800+ to Poughkeepsie nissan for the compressor only to find out that wasn't the real issue. Then they'd say, oops sorry it's your condenser sir $600+??? That would've been extra unnecessary cost all totaling $1400. Never again! Change management and get competent mechanics More

Brought in my significant other's Nissan Sentra and both Rob and Gregg were extremely professional and helpful regardless of the situation, they really just want to make sure the customer is happy. The car Rob and Gregg were extremely professional and helpful regardless of the situation, they really just want to make sure the customer is happy. The car now runs good as new! More

After checking in with front desk no one came to help me. watching everyone talking and joking around numerous staff walked by me and not one person asked if I needed help the dealership was not busy A Damm watching everyone talking and joking around numerous staff walked by me and not one person asked if I needed help the dealership was not busy A Damm shame they had a customer walk in And they just ignored me I ask myself why I have a few reasons why ? It's sad 2021 people still assuming Retired on the job... Tier 1 credit.... Nissan customer.... Emailed store management No response bad business More

My sales rep John was very knowledable & made the process very easy. Very pleasant visit and was very helpful in my selection. He made sure to show me around the whole dealership & explained all features in very easy. Very pleasant visit and was very helpful in my selection. He made sure to show me around the whole dealership & explained all features in the car. I would definitely recommend this dealership More

Our salesperson John was professional, respectful and knowledgeable. He did an amazing job walking us through the process and we are so happy to have purchased a Sentra from him. knowledgeable. He did an amazing job walking us through the process and we are so happy to have purchased a Sentra from him. More

Mr Mahoney was extremely pleasant, professional and efficient. Nobody likes to spend hours at a car dealership and I really appreciate how easy it was to purchase my new truck . efficient. Nobody likes to spend hours at a car dealership and I really appreciate how easy it was to purchase my new truck . More