Poughkeepsie Nissan

OK BUT NOT GREAT My sales associate, Sarah, was very sweet ...a real people person. The finance manager, Dylan, was very friendly. However, I found the whole experie My sales associate, Sarah, was very sweet ...a real people person. The finance manager, Dylan, was very friendly. However, I found the whole experience to be disorganized, and too lengthy compared to another dealership I had dealt with previously. The dealership seems to lack coordination and service details. Unfortunately ,turned out my credit rating was only fair, which they found after we had basically completed the 'deal' and contract rather than before, resulting in an increased monthly payment and an inclusion of a co-signer. If I had known in advance I would not have purchased the car but I felt I was too far into it...maybe that was the intent? Also it was not thoroughly explained to me the difference between one model and the other so I forfeited some amenities that I had expected. Nissan's 'plain jane' certainly is basic! Therefore I'm not totally satisfied with the vehicle I purchased and unfortunately will have to live with it for 3 years. It seems so unfair that a car cannot be returned or even exchanged. When we went to pick up the car , several purchase details had not been completed resulting in myself and my disabled sister to wait 21/2 hrs to finally drive away. In conclusion I must say that in spite of their friendliness the dealership experience was not 1/2 as pleasant or satisfying as my previous ones. I cannot recommend this dealership. Sorry. More

harold my experience at this dealership was amazing. the sales manager Chris Hagar was so very helpful and was great at making my day go with ease. He stayed my experience at this dealership was amazing. the sales manager Chris Hagar was so very helpful and was great at making my day go with ease. He stayed with my car deal and did everything possible to make it happen. Everyone i dealt with there was so very courteous and helpful. john who is 1 of the salesmen in the used car outlet was also very pleasant and helpful. My family will be back again and again.. thank you More

Service center is excellent! Had both my cars serviced there today and they did a great job on both. Their service staff is wonderful and caring. I will continue to schedule my se Had both my cars serviced there today and they did a great job on both. Their service staff is wonderful and caring. I will continue to schedule my service at this dealership. I have rated the sales staff in the past as the best for Nissan and now can say the same for the Service Department. Fair prices and very fast service. I was quite impressed with the entire process from calling to schedule and the completion of the work. More

Unforgettable They even bought me lunch! Sil and Nick were great! Best dealership I have ever been to. Great discounts and great deal. Very nice people here. They even bought me lunch! Sil and Nick were great! Best dealership I have ever been to. Great discounts and great deal. Very nice people here. More

Great staff and experience I dealt with the salesmen Travis and he was beyond helpful. I told him my price range and the style I was looking for and he met it. No upselling or p I dealt with the salesmen Travis and he was beyond helpful. I told him my price range and the style I was looking for and he met it. No upselling or pushy sales tactics, just a genuine guy who wanted to make sure I was happy with such a big decision. More

Liars.........!!! Had the deal done - deposit down - scheduled pickup time - did the complete truck checkout, synced my cell phone, made sure remote starter worked - g Had the deal done - deposit down - scheduled pickup time - did the complete truck checkout, synced my cell phone, made sure remote starter worked - go into 'finance admin office to give them 11K bank check(financing balance tru Nissan 20K) and they change the APR rate - up-ing my payment - LIARers...........tried to swindle me - we had DONE AGREEMENT.....and THEY changed it.......!! took my money back & went to another dealer............Suggestion - DON'T waste your time at this dealer.......!! More

Great dealership My family and I have purchased many cars from this dealership over the past 15 or more years. Each time has been a joyful experience. The Sales and Se My family and I have purchased many cars from this dealership over the past 15 or more years. Each time has been a joyful experience. The Sales and Service departments are very friendly and helpful. Thank you Poughkeepsie Nissan for taking good care of my family over the years More

Stay away! I bought a car there and my stupidity was not reading what I singed because the salesman was a family friend. But the guy Jim in finance charged me 2, I bought a car there and my stupidity was not reading what I singed because the salesman was a family friend. But the guy Jim in finance charged me 2,000 dollars for a warranty that I never agreed to as well as charged me more for the car then we agreed. I guess I was an idiot to sign without looking but again I did it on trust. Then for three weeks he gave me the run around to get answers . They tell you when u are looking at cars it comes with a lifetime warranty but they fail to mention that is only for the transmission and I bet if that went u just try and get it taken care of them . Do yourself a favor and look else where and read everything u sing, More

bad service department Once they sell you a car, if you don't have it serviced there, you are useless to them..Wouldn't spring for a 2 dollar bracket which shouldn Once they sell you a car, if you don't have it serviced there, you are useless to them..Wouldn't spring for a 2 dollar bracket which shouldn't have rusted out to begin with.they should be shut down More

Great Dealership, purchasing and service This is the 10th vehicle that myself and family have purchased from Poughkeepsie Nissan. Our preferred and only salesman is Mike Wirth. Poughkeepsie N This is the 10th vehicle that myself and family have purchased from Poughkeepsie Nissan. Our preferred and only salesman is Mike Wirth. Poughkeepsie Nissan treats you like a real person and doesn't try to pull one over on you. From the sales team to the management team, and even the service department...they make you feel comfortable with the whole process. I would highly recommend seeing Mike Wirth for your next vehicle purchase. More