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Poughkeepsie Nissan

Wappingers Falls, NY

4.6
212 Reviews
Welcome to Poughkeepsie Nissan your source for Nissan in the Poughkeepsie area. How can we help you? Our goal is to make buying your next vehicle the kind of experience that earns your recommendation to family and friends. We invite you to use the Web tools here on our site or stop by our dealership. We’re located at 1445 Route 9, Wappingers Falls, NY. (845) 297-4314 Poughkeepsie Nissan has founded its reputation on customer trust and satisfaction. We know that trust isn’t simply given, so we have dedicated ourselves to earn yours. Poughkeepsie Nissan is committed to superior service in all departments, from sales to finance to service.
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1445 Route 9

Wappingers Falls, NY

12590

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Showing 212 reviews

May 16, 2021

I've been dealing with Poughkeepsie Nissan since 2004. I have purchased 5 cars from them over the years. Every experience I have had with them has been outstanding. The service department is the only one More

by berg6mmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Poughkeepsie Nissan responded

This was great to read. We appreciate you taking the time to share your experience with us. This is what we strive for with every customer and we thank you for trusting us with your business!

May 13, 2021

They are the worst to deal with. They will throw you under the bus and charge you an arm and a leg. I am honest. Not good at repairs and lie about diagnostics. All my friends are notified about their sc More

by lori tarta
Recommend Dealer
No
Employees Worked With
Danny Tubbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Poughkeepsie Nissan responded

Lori, we apologize your repairs were not covered under your extended warranty, unfortunately, that is an outside company we have no control over their discussion to deny claims based on lack of maintenance. If we can help in any other way please call our service manager Greg at 845-297-0077. Thank you.

May 19, 2021 -

lori tarta responded

Dear Greg, you sold us the warranty and did throw us under the bus, you never advocated for us as your clients. Your mechanic stated there was no issue with my car. The transmission was falling apart, but he “ did not hear the 3 noises it was making”. I dropped all I was doing on a Friday to go back to your facility to drive my car with your mechanic in it and I had to point out to him each noise??? Seriously???? I am a nurse.... your job was to take care of my car, which I was bringing there religiously for oil changes and tire rotation. You have failed to treat my car properly... you did! I didn’t all you guys told me to do! If more teaching is needed it’s you who needs to tell the clients what they have to do with their cars. You just said we defaulted!!! How? And why? Did you told us why? No! You did not! That was wrong! Sold me a warranty that did not cover anything and you did not do anything to help us. I had to pay $136.00 for a second opinion, to find out what was wrong, because I trusted you all. At the time you sold us the vehicle for $36.000 with a warranty that did not do anything for us, and of course you were happy with your sale. That is all that mattered... the big sale! “ Thus warranty will cover everything that touches oil in your car for life!” But you left all the big gaps out of the explanation! Not nice and not fair! This is where we should have to be educated more on specific things regarding the maintenance and repairs of the vehicle. I could not, with clear consciousness ever do such a thing towards any human being! Now I have to pay $6000 fir a transmission that your warranty was supposed to cover. Thank you very much! The support from your side was amazing. I believe in God and doing the right things in life. I hope you will treat the further clients with better respect and advocate in their behalf since they are the buyers and not your warranty company. Also, try not to sell what you cannot fix. This was heartbreaking experience and I’m sorry that we had to go through this with you. Best wishes again!

May 06, 2021

Great sales team , overall wonderful experience the whole transition was 3 hrs start to finish , loved it , I would absolutely be a return customer and recommend Nissan to my friends More

by Paula M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Worthmann
May 11, 2021 -

Poughkeepsie Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Poughkeepsie Nissan with Matthew Worthmann. Congratulations on your new car!

April 15, 2021

Poughkeepsie Nissan has been absolutely amazing to my entire family over the years. We have been buying cars from Poughkeepsie Nissan for over 15 years now, working with Mike Wirth and Denny Tyner. The s More

by Renefigueroa12533
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wirth
Apr 16, 2021 -

Poughkeepsie Nissan responded

Here at Poughkeepsie Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the care they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you for your continued loyalty over the past 15 years. Congratulations on your new 2021 Nissan Frontier!

April 13, 2021

Haha Poughkeepsie Nissan don’t get me started this place has the most rudest sales mangers. Disrespectful and this is a trash sale place. I lease a 2020 pathfinder and it was dirty and they were so rude abo More

by Davidkaner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tubbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Bosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran Pomarico, Adam Kane, Vincent Ross, Matthew Worthmann, Greg Gatto
March 30, 2021

They are an excellent dealer with no pressure selling. I purchased a used certified pick up from them a few years back and went back to see what kind of deal they would offer, and they were well above what More

by andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Worthmann
Apr 01, 2021 -

Poughkeepsie Nissan responded

Your review and rating are appreciated! Matt and the team hope you enjoy your vehicle! Thank you for your business and for your recommendation!

March 30, 2021

I am always so pleased with how well and efficient your staff always are to me. Have had only Nissan cars for many years. Your running a great company. Thank you once again. Annette Kellard More

by Annettekellard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie Destefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Kane, Vincent Ross, Matthew Worthmann
Mar 31, 2021 -

Poughkeepsie Nissan responded

Annette, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 31, 2021 -

Annettekellard responded

Thank you I will.

March 29, 2021

As always service is outstanding, staff is attentive and courteous. I was kept up to speed and Was in and out in under an hour. More

by Greg C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy DeGelormo, Greg Gatto
Apr 01, 2021 -

Poughkeepsie Nissan responded

Thank you for the kind review, Greg! Our service team appreciates you and we hope to see you again soon!

March 25, 2021

I drop off my altima to fix recall now they xxxxed up my oxygen sensor and asking $600+. Telling me they can't give me my car back I never go to this place. I want to go for another dealer hate this people. More

by Nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Tubbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Poughkeepsie Nissan responded

We understand your concern. Our Service Manager Greg has spoken with you about your situation multiple times. If you have any further concerns please feel free to reach out to Greg at 845-297-4314. Thank you.

Mar 29, 2021 -

Nissan responded

Okay

March 06, 2021

I had an overall excellent experience as always! Everyone is friendly. Adam was super efficient! This is why I remain a loyal customer. I am now on my 4th Nissan vehicle. More

by ivea01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kane
Mar 09, 2021 -

Poughkeepsie Nissan responded

Thank you for the five-star review and for your loyalty. We are pleased to hear that you had a great experience with Adam Kane. We look forward to your next visit!

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