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Poughkeepsie Nissan

Wappingers Falls, NY

4.2
219 Reviews
Welcome to Poughkeepsie Nissan your source for Nissan in the Poughkeepsie area. How can we help you? Our goal is to make buying your next vehicle the kind of experience that earns your recommendation to family and friends. We invite you to use the Web tools here on our site or stop by our dealership. We’re located at 1445 Route 9, Wappingers Falls, NY. (845) 297-4314 Poughkeepsie Nissan has founded its reputation on customer trust and satisfaction. We know that trust isn’t simply given, so we have dedicated ourselves to earn yours. Poughkeepsie Nissan is committed to superior service in all departments, from sales to finance to service.
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1445 Route 9

Wappingers Falls, NY

12590

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Showing 219 reviews

July 05, 2021

Great staff and customer care. I have been going to this Great staff and customer care. I have been going to this Nissan for 7 years now. The staff is nice, helpful and understanding. I would definitely r More

by Drita196
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Destefano
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Romano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Jul 07, 2021 -

Poughkeepsie Nissan responded

Thank you for taking the time to leave us this wonderful review! We sincerely value your business over the years and look forward to your next visit.

June 30, 2021

Poughkeepsie Nissan is fabulous! The sales and service staff go above and beyond to satisfy you! We have been doing business with them for over 20 years and they never disappoint us! More

by khamel68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Poughkeepsie Nissan responded

We are happy to hear about your positive experience! Thank you for taking the time to share your experience with us, it is much appreciated! We greatly appreciate your loyalty and business over the years.

June 25, 2021

best dealership i’ve been too! staff is phenomenal also! More

by april.magley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Poughkeepsie Nissan responded

Thank you for this review! We greatly appreciate your business.

June 06, 2021

They wanted my business and were willing to work with me. They were courteous and professional. They did not pressure me.i expect to have a long term relationship. More

by Mestrutt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Poughkeepsie Nissan responded

Thank you for taking the time to share this kind review with us and we look forward to working with you in the near future. Please do not hesitate to call if you have any questions!

June 04, 2021

I have been going to Nissan for years and dealing with Michael all the time since 2007. I had excellent personal service for myself and the rest of my family that have purchased cars from him. More

by garal1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wirth
Jun 07, 2021 -

Poughkeepsie Nissan responded

We appreciate you taking the time to share this awesome review! It is our priority to make sure our customers get the best customer service. Thank you for shouting out our sales consultant Michael Wirth, we will share this with the team! Thank you for being a loyal customer over the years, it truly means the world to us.

June 04, 2021

Excellent. Easiest buying process for a car that I have ever had. First Nissan purchase but definitely not the last. Looking forward to doing future business with these guys. More

by Morse1423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Poughkeepsie Nissan responded

This was great to read. We appreciate you taking the time to share your experience with us and are pleased to hear about your experience with our dealership. We are honored that you chose us for your new vehicle purchase. Welcome to the Poughkeepsie Nissan family!

May 18, 2021

I have been doing business with Poughkeepsie Nissan since 1996 when I purchased my first Sentra, GXE. I have recently returned and purchased a 2021 Sentra, SV. This purchase is now my 5th automobile from thi More

by DebiLynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Some have since retired, Vincent Ross
May 20, 2021 -

Poughkeepsie Nissan responded

We are very happy that Vincent Ross provided you with such a positive experience! We appreciate your loyalty over the years and we thank you for taking the time to share your experience with us, it is much appreciated! Congratulations on your new 2021 Nissan Sentra SV!

May 16, 2021

I've been dealing with Poughkeepsie Nissan since 2004. I have purchased 5 cars from them over the years. Every experience I have had with them has been outstanding. The service department is the only one More

by berg6mmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Poughkeepsie Nissan responded

This was great to read. We appreciate you taking the time to share your experience with us. This is what we strive for with every customer and we thank you for trusting us with your business!

May 13, 2021

They are the worst to deal with. They will throw you under the bus and charge you an arm and a leg. I am honest. Not good at repairs and lie about diagnostics. All my friends are notified about their sc More

by lori tarta
Recommend Dealer
No
Employees Worked With
Danny Tubbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Poughkeepsie Nissan responded

Lori, we apologize your repairs were not covered under your extended warranty, unfortunately, that is an outside company we have no control over their discussion to deny claims based on lack of maintenance. If we can help in any other way please call our service manager Greg at 845-297-0077. Thank you.

May 19, 2021 -

lori tarta responded

Dear Greg, you sold us the warranty and did throw us under the bus, you never advocated for us as your clients. Your mechanic stated there was no issue with my car. The transmission was falling apart, but he “ did not hear the 3 noises it was making”. I dropped all I was doing on a Friday to go back to your facility to drive my car with your mechanic in it and I had to point out to him each noise??? Seriously???? I am a nurse.... your job was to take care of my car, which I was bringing there religiously for oil changes and tire rotation. You have failed to treat my car properly... you did! I didn’t all you guys told me to do! If more teaching is needed it’s you who needs to tell the clients what they have to do with their cars. You just said we defaulted!!! How? And why? Did you told us why? No! You did not! That was wrong! Sold me a warranty that did not cover anything and you did not do anything to help us. I had to pay $136.00 for a second opinion, to find out what was wrong, because I trusted you all. At the time you sold us the vehicle for $36.000 with a warranty that did not do anything for us, and of course you were happy with your sale. That is all that mattered... the big sale! “ Thus warranty will cover everything that touches oil in your car for life!” But you left all the big gaps out of the explanation! Not nice and not fair! This is where we should have to be educated more on specific things regarding the maintenance and repairs of the vehicle. I could not, with clear consciousness ever do such a thing towards any human being! Now I have to pay $6000 fir a transmission that your warranty was supposed to cover. Thank you very much! The support from your side was amazing. I believe in God and doing the right things in life. I hope you will treat the further clients with better respect and advocate in their behalf since they are the buyers and not your warranty company. Also, try not to sell what you cannot fix. This was heartbreaking experience and I’m sorry that we had to go through this with you. Best wishes again!

May 06, 2021

Great sales team , overall wonderful experience the whole transition was 3 hrs start to finish , loved it , I would absolutely be a return customer and recommend Nissan to my friends More

by Paula M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Worthmann
May 11, 2021 -

Poughkeepsie Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Poughkeepsie Nissan with Matthew Worthmann. Congratulations on your new car!

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