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Potamkin Hyundai - Service Center

Miami Lakes, FL

4.8
409 Reviews

409 Reviews of Potamkin Hyundai - Service Center

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February 23, 2022

By far the best service location I have visited including the ones I visited in NYC. More

by wirodriguez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Arrufat
November 27, 2021

Reínier was professional and very efficient. My repair request was handled much quicker than I thought. Reí called me to let me know my repair was done with instructions for pickup just as he said he woul More

by z.berman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reí
September 15, 2021

Great customer service, very helpful and friendly staff that make the overall experience very satisfying. The ability to drop off vehicles during off hours which helps when can't make the appointment time More

by HectorGonzalez01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Arrufat
September 09, 2021

I purchased a new 2022 Hyundai Elantra at King Hyundai in Deerfiled Beach. After a week I found out that the second key fob did not work. I went to Potamkin Hyundai in Miami (which is my nearest dealer) and More

by JA
Recommend Dealer
No
Employees Worked With
Carlos Medina
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

Son muy buenos para vender pero no para responder! Mi carro que compre en diciembre se le daño la cámara trasera hace 2 meses! Se demoraron 1 mes para darme cita por garantía, en ese lapso de espera reci More

by Juan Correa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Santiago Serrano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Juan Correa responded

No dan solución no responden por los daños de garantía y se escudan en cosas externas del carro para no responder! Un carro nuevo 2021 q lo pago desde diciembre

September 02, 2021

This dealership provides the best service to there customers. They go above and beyond to make sure that you are satisfied with the out you the service they provide, More

by wirodriguez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Arrufat
September 01, 2021

Everyone is very polite and professional this is my second car the I buy there and always had a great service 👍 to the guys great job More

by delbuenor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Franky was excellent in resolving my issues. I have third party extended warrantee insurance and Franky worked diligently to obtain authorization for the requited replacement part More

by ez_ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Arrufat
August 14, 2021

Service Manager Frank. He is efficient and a man of his word. I am most appreciative of the time and good work l received under his leadership. In this day and age when so many in service arena are minima More

by Puddene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Franklin Arrufat
Aug 14, 2021 -

Puddene responded

Mr Arrufat thank you. Outstanding service Manager.

Aug 14, 2021 -

Puddene responded

A positive asset to you company and the service community Mr Frank Arrufat Professional problem solver. Keep up the outstanding work.

August 14, 2021

I have been doing business with this dealership since 2009. There service is impeccable and the employees are phenomenal. I wouldn’t go anywhere else More

by wirodriguez1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Franklin Arrufat
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