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Potamkin Hyundai - Service Center

Miami Lakes, FL

4.8
392 Reviews

392 Reviews of Potamkin Hyundai - Service Center

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August 07, 2023

Mr Jorge Rey my service advisor very professional and helpful. I had a lot of questions about my Elantra 2023 he explained to me and help me to set things in my car. He has a lot of acknowledged of the More

by salguerobertha21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rey 5 stars
Aug 09, 2023 -

Potamkin Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jorge met your expectations. Thank you for choosing Potamkin Hyundai, we look forward to having you as a valued customer for many years to come!

August 06, 2023

I always get the help I need. The attention is always very good. Thanks a lot ! More

by Gabriela bravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Potamkin Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Potamkin Hyundai.

August 02, 2023

The process was a great experience. My issues were resolved to my satisfaction. Great team. They fed you and kept you abreast of what was being done. Very happy with the service. W More

by rreid047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Potamkin Hyundai responded

Thank you for taking the time to share your feedback with us. Carlos and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 01, 2023

Santiago Serrano provides excellent customer service. He listens to his clients and tries to be as accommodating as possible. His efforts do not go unnoticed. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Potamkin Hyundai responded

Thanks, Ed, for sharing your thoughts about your experience with Santiago here at Potamkin Hyundai. We appreciate your business and hope to see you again soon!

July 26, 2023

0=Poor My experience is very bad. I went to have a problem resolved with the windshield washer fluid system because it is clogged and after staying there for four hours with no water More

by wister silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know who
Jul 30, 2023 -

Potamkin Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 24, 2023

Service appointment right on time. Very professional actitud from the personnel. My SUV with good performance. Thank you. More

by EJDR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Potamkin Hyundai responded

Thank you so much for your excellent review! We are so glad that Santiago had the opportunity to work with you, and we are thrilled that you found your experience with us here at Potamkin Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

July 19, 2023

Very professional and knowledgeable of what your car really needs; and quick and excellent service. More

by zilys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Great service Jorge assist us immediately and resolved the problem with the air conditioner Thanks More

by diego.fagre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
July 15, 2023

Excellent service, quick and confidence. Good service advisor, with quality and professionalism. Excellent schedule and rates More

by CORTES21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Bonetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Very satisfied with the great professional team at Pontamkin,. When you have a problem they sure know how to handle it. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lazaro Cordero
Jul 14, 2023 -

Rob responded

Great Dealership. They know how to service your car. I recommend them

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