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Potamkin Hyundai - Service Center

Miami Lakes, FL

4.8
386 Reviews

386 Reviews of Potamkin Hyundai - Service Center

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August 16, 2023

Good service served at the eschedule time. For a regular service waiting time 1 hour. They have excellent team. Congratulations 👏 More

by Lisette Paz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Potamkin Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 14, 2023

Service department is amazing and the service for my car was great. I recommend the am all the time. More

by Mrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lazaro Lemos, Lazaro Cordero
Aug 15, 2023 -

Potamkin Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Potamkin Hyundai.

August 12, 2023

My service advisor-. Ara was excellent! She was professional, knowledgeable and explained everything, went over and beyond. The service technician along with my advisor More

by Tgl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara
Aug 14, 2023 -

Potamkin Hyundai responded

Thank you for taking the time to share your thoughts on working with Ara and our team. We're glad to hear we delivered such a great experience!

August 09, 2023

Ara from service department was very helpful. Also had the pleasure of talking with Kevin Rodriguez from Sales department… very helpful and patient More

by Tucson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lazaro Cordero
Aug 10, 2023 -

Potamkin Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Potamkin Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 07, 2023

Mr Jorge Rey my service advisor very professional and helpful. I had a lot of questions about my Elantra 2023 he explained to me and help me to set things in my car. He has a lot of acknowledged of the More

by salguerobertha21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rey 5 stars
Aug 09, 2023 -

Potamkin Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jorge met your expectations. Thank you for choosing Potamkin Hyundai, we look forward to having you as a valued customer for many years to come!

August 06, 2023

I always get the help I need. The attention is always very good. Thanks a lot ! More

by Gabriela bravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Potamkin Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Potamkin Hyundai.

August 02, 2023

The process was a great experience. My issues were resolved to my satisfaction. Great team. They fed you and kept you abreast of what was being done. Very happy with the service. W More

by rreid047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Potamkin Hyundai responded

Thank you for taking the time to share your feedback with us. Carlos and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 01, 2023

Santiago Serrano provides excellent customer service. He listens to his clients and tries to be as accommodating as possible. His efforts do not go unnoticed. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Potamkin Hyundai responded

Thanks, Ed, for sharing your thoughts about your experience with Santiago here at Potamkin Hyundai. We appreciate your business and hope to see you again soon!

July 26, 2023

0=Poor My experience is very bad. I went to have a problem resolved with the windshield washer fluid system because it is clogged and after staying there for four hours with no water More

by wister silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know who
Jul 30, 2023 -

Potamkin Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 24, 2023

Service appointment right on time. Very professional actitud from the personnel. My SUV with good performance. Thank you. More

by EJDR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Potamkin Hyundai responded

Thank you so much for your excellent review! We are so glad that Santiago had the opportunity to work with you, and we are thrilled that you found your experience with us here at Potamkin Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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