Potamkin Hyundai Stone Mountain
Lilburn, GA
Filter Reviews by Keyword
By Type
Showing 95 reviews
The customer service was good I will definitely go back The customer service was good I will definitely go back or refere someone. Though I didn't get the interest rate that I was expecting . The customer service was good I will definitely go back or refere someone. Though I didn't get the interest rate that I was expecting . More
I purchased my vehicle the End of December 2020. My salesperson was Tiger Gibson and he explained everything. My experience was exceptional. Everyone was very courteous. salesperson was Tiger Gibson and he explained everything. My experience was exceptional. Everyone was very courteous. More
I had an appointment for a recall item and asked the service rep to also check in to the airbag light that was on. When the car was returned no one had addressed the light. They took the car back into service rep to also check in to the airbag light that was on. When the car was returned no one had addressed the light. They took the car back into the shop again and quoted me $417.77 to fix the clock spring. I went home and dug through my old Hyundai paperwork and discovered there was a 15 year unlimited mileage warranty extension for the clock spring. I addressed this through several emails with the Service Director. I was also checking in with him about the Hyundai Fuel Reimbursement Program. He had never heard of this and did not respond about the extended warranty coverage until my third request. He blamed the issue the service writer. I’m thinking no service center should return a car with an active airbag light without addressing it, but especially after specifically requesting it to be checked. I’m also very concerned they are charging people for work that is covered under warranty. More
I had bad experience with this dealership with sales person name Maurice Gearo. He did not have enough knowledge and tried to sell a package that includes nitrogen in tire which I didn't want. He did no person name Maurice Gearo. He did not have enough knowledge and tried to sell a package that includes nitrogen in tire which I didn't want. He did not answer my questions either. Wasted my time. More
I had and awesome experience Darren Browne and the Finance manager is great. The atmosphere they go above and beyond for you. They are great Finance manager is great. The atmosphere they go above and beyond for you. They are great More