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Post Oak Toyota
Midwest City, OK
431 Reviews
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Showing 431 reviews
March 22, 2023
I just purchase my first car from Post Oak, MWC last week. After having terrible experiences for two months, a friend talked me into test driving a Toyota. Post Oak is the closest location to where I li week. After having terrible experiences for two months, a friend talked me into test driving a Toyota. Post Oak is the closest location to where I live, in the Plaza District/ Down Town OKC. Luckily, they had both vehicles in stock that I wanted to test drive, even though one was a Honda CRV. Karen was my salesperson and she was awesome. As a first time buyer she and her team made everything painless and I felt extremely comfortable. My mother and I would highly recommend buying a car from Karen and her team. The finance department was also a positive experience for me, Joe was excited about his job and seemed eager to educate me as a first time buyer. I truly believe they had my back and wanted the best deal for me. I have driven used Honda’s since my 20s but, I will forever drive a Toyota now and purchase it from Karen and Post Oak. More
by Happyjoy42076
Employees Worked With
Karen (sales) Joe (finance)
March 06, 2023
For those of you following my 2023 Tacoma: I initially gave this Dealer bad reviews, based on poor "communications", misunderstandings, and Sales Floor People who could use more education on their product gave this Dealer bad reviews, based on poor "communications", misunderstandings, and Sales Floor People who could use more education on their product they are representing. Once I established good communication with management, things started happening. Unfortunately, an unforeseen problem with Toyota Corp Policies put delays into easily resolving this issue. But this did not stop management Carlos, Hamilton, and a few other key people from trying to resolve this issue quickly. And resolve it they did. I know by experience, the effort they exerted into making this old Toyota customer happy, and I can't thank them enough. They should be very proud of that commitment. I had my doubts they could fix the problem, but they did just that. Toyota Corp did help, but at a different angle, "a kind of involved, but officially not involved". A Special "Thank You" goes to Toyota Corp. This experience has taught me your never too old to learn something. But I do know, communications is everything when dealing with customers. KDR More
by OutdoorLifer
Employees Worked With
"Carlos", "Hamilton"
February 24, 2023
Great place to buy a vehicle. We worked with Levi. He is a great salesman with a fantastic attitude. Not pushy and very knowledgeable about the vehicle and then he personally deli We worked with Levi. He is a great salesman with a fantastic attitude. Not pushy and very knowledgeable about the vehicle and then he personally delivered it to us. Thank you for a great experience. More
by Speedbuggy
Employees Worked With
Levi
February 07, 2023
Whatever you do DONT buy anything from these people! Bought a car and they would only sell it to me if I bought a 4K warranty through them! Then within a month the brakes went out! Of course that isn’t Bought a car and they would only sell it to me if I bought a 4K warranty through them! Then within a month the brakes went out! Of course that isn’t covered by them! The promised a backup camera. Even though I had it in writing they backtracked on that and still tap dance around it 6 months later. I will be asking the military to put this dealership on the list of places military people can’t shop! Swindlers and liars! Run away fast! More
by wyomissa
Employees Worked With
No clue
February 01, 2023
John Drexler located my 2023 Toyota Tacoma TRD Pro, and had me behind the wheel in no time! John was careful to pay attention to everything that was important to me, and made sure every detail was spot on. had me behind the wheel in no time! John was careful to pay attention to everything that was important to me, and made sure every detail was spot on. He also took the time to go over the details of the operational features of my new truck, and never made me feel rushed. If you haven't visited Post Oak Toyota, you need to make it a point. More
by Kevin S.
Employees Worked With
John Drexler
January 12, 2023
We were looking for a 2023 Tacoma which we found at Post Oak Toyota. "V" sent us a sheet listing all the options which we still have. Got there only to find out an important option was not on the vehicle. Oak Toyota. "V" sent us a sheet listing all the options which we still have. Got there only to find out an important option was not on the vehicle. But, we drove quite a ways and decided to take the Tacoma home anyway. . Got home washed the new Tacoma only to find it had damage. Tried getting in touch with management, they will not return or acknowledge my many calls and e-mails. It appears they want arbitration, then litigation. Zero professional courtesy. Will contact Toyota Corp Office tomorrow & start the Arbitration process. Will keep this site posted as to the outcome. . More
by OutdoorLifer
Employees Worked With
Victoria, Chris
January 04, 2023
I found my Tundra on AutoTrader and inquired about availability. Jasmine in internet sales reached out and was instrumental in getting me to make the 1.5 hr. drive. Cedric Carter was my sales person. availability. Jasmine in internet sales reached out and was instrumental in getting me to make the 1.5 hr. drive. Cedric Carter was my sales person. He was so polite with no high pressure sales tactics. He's my kind of sales person. Joe in finance was awesome and a straight shooter. The entire exchange was pleasant from the beginning. I highly recommend. More
by jshaffer
Employees Worked With
Cedric Carter, Jasmine Ruth
January 02, 2023
They undercut my trade by $5000. Wouldn't give me a price. Wouldn't give me a payment. Tried to sell me on a 7% interest rate. I have a 770 credit score. The vehicle I was interes Wouldn't give me a price. Wouldn't give me a payment. Tried to sell me on a 7% interest rate. I have a 770 credit score. The vehicle I was interested in was already sold after being told it was in stock and ready. I'd like to have something good about my experience but I don't. This unfortunately was just the beginning of see how terrible the local Toyota dealerships are. I've had 2 tundras and loved them. I guess it's time to look at other brands. More
by Micheal
Employees Worked With
Chris Donaldson
December 30, 2022
Bought a 2013 Toyota Highlander from Postoak Toyota 2 weeks ago, 12/15/22. Low engine pressure light came on today 12/29/22 Called the last owner. He had it for 4 months. Returned it for this reason. His weeks ago, 12/15/22. Low engine pressure light came on today 12/29/22 Called the last owner. He had it for 4 months. Returned it for this reason. His extended warranty paid them to fix it. Never fixed, just resold to the next sucker, us. This will not go unanswered. Will they make this right? TBC. More
by irishmaiden67
Employees Worked With
Caleb
