Post Oak Toyota

I had a recall for a fuel pump on my 2018 Tacoma. Mark my service advisor asked if I needed any other services. I did need a rotate and balance. I wasn't due for my oil change for 2K miles but I decided to a service advisor asked if I needed any other services. I did need a rotate and balance. I wasn't due for my oil change for 2K miles but I decided to anyway. When I got there for my 8am appointment at 745 they were swamped. You couldn't tell it by Mark, cool and pleasant. The driver, who I forgot his name was about to leave, asked if i needed a ride, when i said yes he jumped into action and took me to Mark so they could get me signed up. Then we started our drive. Your driver was the best ever, read traffic excellently, I was a driving instructor at Dowell/Schlumberjer international training center in Kellyville, he knows his way around the city and never once did anything to make me feel unsafe. To top it off he held a good conversation and talked about how much he liked working for Post Oak. Excellent represenitive of your business. When it was close for my truck to be done I was picked up and got there as they were completing my work. The billing department got me in and out so quickly and easily that I forgot my big jug and daytimer. I dove off and realized what had happened. When i got back and stepped in the room the lady that had checked me out saw me and went to the back to pick it up and give to me. Thankfully she had moved it so somebody didn't decide to walk away with it. Thank you for an excellent day and the chance to ineract with excellent people. More

Well, they advertised a 2006 Pacifica 200,000+ miles for $2000. $1500 off regular price. I messaged them Friday night and no one called Monday. I called them, they acknowledged my message and said it's just $2000. $1500 off regular price. I messaged them Friday night and no one called Monday. I called them, they acknowledged my message and said it's just a parts car, it doesn't run. KBB shows the trade in value for this car as $400 RUNNING and private value as $2000. At least they didn't drag me in and then tell me. But ADVERTISE accurately. More

Terrible buying experience. Paid $26,000 for a used vehicle only to have check engine light come on within 24 hrs of leaving. Took the vehicle back and they cleared the codes and told me there was not vehicle only to have check engine light come on within 24 hrs of leaving. Took the vehicle back and they cleared the codes and told me there was nothing wrong. After talking with service manager, he gave his word that if the issue came back that they would take care of it. Issue came back and now they are telling me there is nothing they can do. This issue is on top of having to replace the tires because they were cupped severely ($600), having brakes replaced ($200), motor mount replaced ($350) and a tail light replaced ($300 - not just a bulb). This is all within 30 days! Spoke to sales manager and their suggestion was to purchase another vehicle from them. I will NEVER buy anything else from them and will tell anyone that I know to stay clear of this place! More

Went in today and instead of really dealing with a lower than norm credit, they bring back this ridiculous payment amount for a vehicle. Last I checked it is not a house, it is a vehicle. When the customer than norm credit, they bring back this ridiculous payment amount for a vehicle. Last I checked it is not a house, it is a vehicle. When the customer points out a vehicle with less than 100,000 miles on it the new excuse is it will not book out. If it will not book out then why sell it on your lot. Not satisfactory with driving an hour and it became a waste of my time. Nick thank you for trying but management let you down. More

If anyone is looking for a car or a service facility DO NOT use POST OAK TOYOTA MIDWEST CITY. After our daughter had the camry towed to Post Oak from breaking the key in the ignition. I get a text from Z NOT use POST OAK TOYOTA MIDWEST CITY. After our daughter had the camry towed to Post Oak from breaking the key in the ignition. I get a text from Zach Johnson saying we have your car click the link for your estimate. I see Ignition Key $396.89 Oil Change $59.95 Cabin Air Filter $44.95 Engine Air Filter $32.95 Axle-$486.71 I call and ask what is wrong with the axle?......The key broke in the ignition? He said this is what we found, we have thorough diagnostics....blah blah blah Little did he realize Josh has a warranty on the axle from the dealership right next door at Hudiberg. So fix everything EXCEPT the axle until we make sure they will honor the warranty. After 2 months, of NUMEROUS texts and calls between Zach in service, he referred me to Morgan Iowke, his manager. I get a text from Morgan Iowke today, to call him. He says I have a deal for you. I went ahead and knocked off the cost of the Axle, sorry for all the confusion. Your total is $1,324.04. WAIT......it's WHAT? Should it be closer to the $500's? He began to tell me when I told his mechanic via text" to do everything except the axle" that it meant all the above plus...... Collant Flush $184.12 Transmission Flush $249.95 Front Brake Pads/Rotors $199.95 Bulb for License Plate $26.70 My Response: So after a 2 month hold out you finaly agree to honor the warranty on the parts. In return I owe you an additional $660.76...meaning on top of $464.79 , because you think you can take my words out of context? You really think everything except, means you can add whatever you want? Morgan Iowke, Service Manage of Post Oak Toyota-MidWest City informs me I have to -Pay up -Get an attorney & proceeds to tell me..."if that's the case this conversations ended" -Forfit the car to the dealership...... Josh hops in the car and drives to Midwest City and gets there 10 minutes before closing thinking if I am reasonable Morgan Iowke will be reasonable and Josh explains he has never been contacted on any of this. The Dealer even wrote the estimate in Josh's name but has never contacted him? This has been unethical and at this point illegal. But he agreed to paying for the brakes and bulb, because safety is important but the flushes are a no go..... Mr Morgan informed him he now owes $1670 and our 2011 Camry with 1/4 million miles on it is being locked in their facility until we pay Juice Money....... This is for real folks, this guy is for real. More

My 2019 Nissan purchased at Post Oak used cars is still haunting me. Today I went for my free oil change, unable to rotate the tires because the lug nut tool is missing. Plus the bad tire that they suppos haunting me. Today I went for my free oil change, unable to rotate the tires because the lug nut tool is missing. Plus the bad tire that they supposedly replaced was still installed. Now they're going to replace it under my Nitro warranty. They didn't have a tool for the rims which leads me to wonder how they supposedly replaced that tire previously. Huh More

Nicole Kylie and Grayson worked an awesome deal for my family!! Great loan work and warranty coverage on a used truck, Grayson knows how to help you even with credit issues! Nicole Kylie listens and finds family!! Great loan work and warranty coverage on a used truck, Grayson knows how to help you even with credit issues! Nicole Kylie listens and finds the best vehicle for your money! Team work is evident and quality customer care is # 1 at POST OAK TOYOTA, Midwest City, Ok! Thank you, Nicole Kylie and Grayson!! Sincerely, T.A. Rice and Joseph Farrell More

Robert Tibbs in service is an excellent service adviser. We took our. tundra in for repair and he had us out of there promptly with a reasonable price. He made us feel comfortable and was friendly and cour We took our. tundra in for repair and he had us out of there promptly with a reasonable price. He made us feel comfortable and was friendly and courteous. More

I had a great experience at Post Oak Toyota my salesperson Jacob Allred did an amazing job at getting me into a brand new 2021 Toyota Tacoma at a GREAT price and in a time efficient manner. I will salesperson Jacob Allred did an amazing job at getting me into a brand new 2021 Toyota Tacoma at a GREAT price and in a time efficient manner. I will be recommending post oak to my friends and family on behalf of Jacob and the rest of the sales staff. More

HORRIBLE dealership! I have been a Toyota buyer for 30 years. First time with this location. This was my worst experience ever! They tell you anything and once you give them money they refuse to follow u years. First time with this location. This was my worst experience ever! They tell you anything and once you give them money they refuse to follow up on what they promised! still trying to get them to do what they told me they would before I purchased the car. More