Post Oak Toyota
Midwest City, OK
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Big thanks to Leon Anthony, excellent service,friendly. Help us to pick the right car for my son a2021 Camry Toyota I would highly recommend him to my friends and family thank you Sandra Creapo Help us to pick the right car for my son a2021 Camry Toyota I would highly recommend him to my friends and family thank you Sandra Creapo More
The internet sales director Jeff Stone was fantastic to work with and really worked hard to help with my sale!! Also my salesman Tyler Rowe went out of his way to make sure I had everything I needed for work with and really worked hard to help with my sale!! Also my salesman Tyler Rowe went out of his way to make sure I had everything I needed for my new Tacoma. He even followed up a few days later just to make sure I was happy and if I needed anything else. I would definitely recommend Post Oak Toyota, Jeff and Tyler!! More
I purchased a used vehicle from Post Oak Toyota on July abs have had absolutely no customer service. I was advised that it had passed their “120 point inspection” and I relied on that as the car didn’t hav abs have had absolutely no customer service. I was advised that it had passed their “120 point inspection” and I relied on that as the car didn’t have a warranty. So far, I’ve had to replace bald tires, new suspension (1200.00 worth) and an update for $100. When I called, I was directed to speak with the salesman and he basically said there was nothing they could do. I have not received the title yet either More
Our experience with Jacob Allred at Post Oak Toyota in Midwest city was fantastic. Jacob went over and above in his kindness, understanding, and willingness to help my husband find and purchase a vehicle Midwest city was fantastic. Jacob went over and above in his kindness, understanding, and willingness to help my husband find and purchase a vehicle for me, without me being there. I have MS and am in the middle of a flare up, so I am too sick to leave my home or even my chair for any length of time. The car we had tagged online was no longer available, so I told them where was important to me in financing, the type of vehicle, the mileage etc. It didn’t take them long to find the perfect car. Jacob FaceTimed me, and took me through the car showing me all the bells and whistles, I was thrilled with it. Then we began stressing about how we would get the car back to our home 30 minutes away. Jacob offered to drive it to our home, come in and have me sign the papers, and had a co-worker follow him to take him back to the dealership. The young lady who assisted with financing, Kylie, was super sweet, and very professional in helping my husband and I complete the financing with me here and Thomas there. Thank you very much to both Kylie and Jacob for all your kindness and help in getting me a new car to love! More
I’ve gotten two cars from post oaks so far and each time I was impressed! I worked with John both times and he’s amazing with everything, From helping me pick a car to filling out paperwork. Will always re I was impressed! I worked with John both times and he’s amazing with everything, From helping me pick a car to filling out paperwork. Will always recommend. More
I had a recall for a fuel pump on my 2018 Tacoma. Mark my service advisor asked if I needed any other services. I did need a rotate and balance. I wasn't due for my oil change for 2K miles but I decided to a service advisor asked if I needed any other services. I did need a rotate and balance. I wasn't due for my oil change for 2K miles but I decided to anyway. When I got there for my 8am appointment at 745 they were swamped. You couldn't tell it by Mark, cool and pleasant. The driver, who I forgot his name was about to leave, asked if i needed a ride, when i said yes he jumped into action and took me to Mark so they could get me signed up. Then we started our drive. Your driver was the best ever, read traffic excellently, I was a driving instructor at Dowell/Schlumberjer international training center in Kellyville, he knows his way around the city and never once did anything to make me feel unsafe. To top it off he held a good conversation and talked about how much he liked working for Post Oak. Excellent represenitive of your business. When it was close for my truck to be done I was picked up and got there as they were completing my work. The billing department got me in and out so quickly and easily that I forgot my big jug and daytimer. I dove off and realized what had happened. When i got back and stepped in the room the lady that had checked me out saw me and went to the back to pick it up and give to me. Thankfully she had moved it so somebody didn't decide to walk away with it. Thank you for an excellent day and the chance to ineract with excellent people. More
Well, they advertised a 2006 Pacifica 200,000+ miles for $2000. $1500 off regular price. I messaged them Friday night and no one called Monday. I called them, they acknowledged my message and said it's just $2000. $1500 off regular price. I messaged them Friday night and no one called Monday. I called them, they acknowledged my message and said it's just a parts car, it doesn't run. KBB shows the trade in value for this car as $400 RUNNING and private value as $2000. At least they didn't drag me in and then tell me. But ADVERTISE accurately. More
Terrible buying experience. Paid $26,000 for a used vehicle only to have check engine light come on within 24 hrs of leaving. Took the vehicle back and they cleared the codes and told me there was not vehicle only to have check engine light come on within 24 hrs of leaving. Took the vehicle back and they cleared the codes and told me there was nothing wrong. After talking with service manager, he gave his word that if the issue came back that they would take care of it. Issue came back and now they are telling me there is nothing they can do. This issue is on top of having to replace the tires because they were cupped severely ($600), having brakes replaced ($200), motor mount replaced ($350) and a tail light replaced ($300 - not just a bulb). This is all within 30 days! Spoke to sales manager and their suggestion was to purchase another vehicle from them. I will NEVER buy anything else from them and will tell anyone that I know to stay clear of this place! More
Went in today and instead of really dealing with a lower than norm credit, they bring back this ridiculous payment amount for a vehicle. Last I checked it is not a house, it is a vehicle. When the customer than norm credit, they bring back this ridiculous payment amount for a vehicle. Last I checked it is not a house, it is a vehicle. When the customer points out a vehicle with less than 100,000 miles on it the new excuse is it will not book out. If it will not book out then why sell it on your lot. Not satisfactory with driving an hour and it became a waste of my time. Nick thank you for trying but management let you down. More
If anyone is looking for a car or a service facility DO NOT use POST OAK TOYOTA MIDWEST CITY. After our daughter had the camry towed to Post Oak from breaking the key in the ignition. I get a text from Z NOT use POST OAK TOYOTA MIDWEST CITY. After our daughter had the camry towed to Post Oak from breaking the key in the ignition. I get a text from Zach Johnson saying we have your car click the link for your estimate. I see Ignition Key $396.89 Oil Change $59.95 Cabin Air Filter $44.95 Engine Air Filter $32.95 Axle-$486.71 I call and ask what is wrong with the axle?......The key broke in the ignition? He said this is what we found, we have thorough diagnostics....blah blah blah Little did he realize Josh has a warranty on the axle from the dealership right next door at Hudiberg. So fix everything EXCEPT the axle until we make sure they will honor the warranty. After 2 months, of NUMEROUS texts and calls between Zach in service, he referred me to Morgan Iowke, his manager. I get a text from Morgan Iowke today, to call him. He says I have a deal for you. I went ahead and knocked off the cost of the Axle, sorry for all the confusion. Your total is $1,324.04. WAIT......it's WHAT? Should it be closer to the $500's? He began to tell me when I told his mechanic via text" to do everything except the axle" that it meant all the above plus...... Collant Flush $184.12 Transmission Flush $249.95 Front Brake Pads/Rotors $199.95 Bulb for License Plate $26.70 My Response: So after a 2 month hold out you finaly agree to honor the warranty on the parts. In return I owe you an additional $660.76...meaning on top of $464.79 , because you think you can take my words out of context? You really think everything except, means you can add whatever you want? Morgan Iowke, Service Manage of Post Oak Toyota-MidWest City informs me I have to -Pay up -Get an attorney & proceeds to tell me..."if that's the case this conversations ended" -Forfit the car to the dealership...... Josh hops in the car and drives to Midwest City and gets there 10 minutes before closing thinking if I am reasonable Morgan Iowke will be reasonable and Josh explains he has never been contacted on any of this. The Dealer even wrote the estimate in Josh's name but has never contacted him? This has been unethical and at this point illegal. But he agreed to paying for the brakes and bulb, because safety is important but the flushes are a no go..... Mr Morgan informed him he now owes $1670 and our 2011 Camry with 1/4 million miles on it is being locked in their facility until we pay Juice Money....... This is for real folks, this guy is for real. More