Post Oak Toyota
Midwest City, OK
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Hello this is Tommy Mote, After thinking and considering Hello this is Tommy Mote, After thinking and considering about the experience at the dealership I have decided it be best if do not deal with post o Hello this is Tommy Mote, After thinking and considering about the experience at the dealership I have decided it be best if do not deal with post oak, I was disrespected, told I was just wasting the sales man's time, and held there for well over an hour after first asked for my keys back so could just leave, I told 4 different ppl I wanted my keys so can go, the sales man referred to me as being racist, and told me he spent all this time with me for nothing and was a waist of his time, and he has 8 kids and one on the way, basically referring that he wasn't going make money from my business, so no thank you, I was treated wrong and completely disrespected More
With the exception of the customer acquisition rep this company is pathetic when it comes to customer service. They are atrocious when it comes to returning calls and keeping customers informed on vehicle company is pathetic when it comes to customer service. They are atrocious when it comes to returning calls and keeping customers informed on vehicle deliveries. Sales mangers are great until you sign the contract and then crickets. The utter lack of respect and common courtesy is appalling. It’s not hard to be a person of your word. I have been waiting on a vehicle that was promised 3 weeks ago. I understand they have no control of the transportation process but they do have control of empty promises and keeping customers up to date with delays. More than 3 times I have I been told I’ll call you back and then nothing. I even called to cancel my vehicle purchase to buy from another dealer and they never got back to me. The market will change but terrible service will be remember. Unless something drastic happens I will never buy from Post Toyota and definitely not recommend them! More
Mark in service today was fantastic. I was in for part recall which was repaired in half the time I expected. Mark also went over service needs for my Corolla, explaining which were most important. No pr recall which was repaired in half the time I expected. Mark also went over service needs for my Corolla, explaining which were most important. No pressure and sent me with the info and price and order of need for repairs. I definitely made the best decision coming to Midwest City. I bypassed an Edmond dealer because of the great reviews Post Oak had. Thanks! I will use this service department again. More
Eric Peabody is an exceptional sales representative. He was extremely knowledgeable of the 2022 RAV4 XLE premium. He showed me everything under the hood. How do use all the features in the car. He even per was extremely knowledgeable of the 2022 RAV4 XLE premium. He showed me everything under the hood. How do use all the features in the car. He even personally delivered it to my home and walked me through setting up my preferences explaining everything along the way. He made me feel extremely comfortable in what is typically a stressful process. I absolutely love my new car! More
Wonderful service, very friendly and knowledgeable. Professional and helped us get everything we needed in a vehicle. An exceptional car buying experience. Professional and helped us get everything we needed in a vehicle. An exceptional car buying experience. More
I recently purchased a vehicle from Post Oak Toyota via the Internet. I live many states away from Oklahoma so test driving or personally seeing the vehicle were not options. I dealt with Jake and Jasmin the Internet. I live many states away from Oklahoma so test driving or personally seeing the vehicle were not options. I dealt with Jake and Jasmine via email, texts, phone calls, and face time. Jake was kind enough to FaceTime a virtual viewing of the vehicle and answer questions. Both Jake and Jasmine made the purchasing process very easy. I would highly recommend this dealership for any of you future vehicle purchases. More
I was helped with Angie and she was very kind, professional and informative on getting me in a vehicle of my liking and said she will keep me informed on vehicles that come in that meet the specif professional and informative on getting me in a vehicle of my liking and said she will keep me informed on vehicles that come in that meet the specifications I am looking for. I felt comfortable and at no point felt like I was being rushed into just any vehicle. One of if not the best experiences I have ever had in a car dealership. More
Levi was so honest upfront and made our car buying experience very easy and fast! I was nervous about buying and he explained everything and walked away with a good deal on our Tacamo experience very easy and fast! I was nervous about buying and he explained everything and walked away with a good deal on our Tacamo More
Just want to give a big thanks to Leon Anthony for helping me pick out the car I wanted. Great customer service and gave me all the great details. Love the car I left with and would highly recommend h helping me pick out the car I wanted. Great customer service and gave me all the great details. Love the car I left with and would highly recommend him to my one in search for a vehicle. From the Crespo family to you. More