Posner Park Chrysler Dodge Jeep Ram

I have been coming to this dealership for over a year now, it's where I always get my oil change and have purchased new tires. Back in June 2012 - June 2013 the service was great! I recommended this plac now, it's where I always get my oil change and have purchased new tires. Back in June 2012 - June 2013 the service was great! I recommended this place to everyone and even when I moved away would drive out of the way to this dealership for my service visits. The service center employees were extremely pleasant and I felt like they truly were looking out for my vehicle and myself. However, the past 2 times that I have come to get my oil change, the service has been mediocre at best. The first visit they were "so busy" they couldn't even print a receipt for me. The most recent visit the staff was unfriendly and I felt like they didn't care and I was more of an inconvenience. I find it extremely important to have a car dealership and service center you trust, and I no longer feel like this is the location for that. I am not sure if there was a management or staffing change in the past 6 months, but it definitely does not feel like the same dealership I used to use. More

Prompt and Courteous, from the internet to the sales floor to the final sales agreement. They made my buying experience pleasant and I would recommend them to family and friends. floor to the final sales agreement. They made my buying experience pleasant and I would recommend them to family and friends. More

Took my 2009 Dodge Ram 1500 into Posner to have the pinion nut recall done. The service writer greeted me first thing in the morning as I arrived, had everything in order and was very friendly. He ha pinion nut recall done. The service writer greeted me first thing in the morning as I arrived, had everything in order and was very friendly. He had coffee ready and welcomed me to relax, and I chose to wander the lot for a while, then the showroom. The truck was taken into service right on time. About 1 1/2 hours later, the service tech came in, told me he was done, and explained all he did. Excellent service and an excellent atmosphere. We also took my wife's 2007 PT Cruiser into Posner last year for the lifetime warranty inspection and were equally pleased. More

Treated me excellent. Tom worked diligently to get me the best deal. No pressure, he was a pleasure to work with. Marcos made the paperwork easy to understand and watched out for my best interest. Both made best deal. No pressure, he was a pleasure to work with. Marcos made the paperwork easy to understand and watched out for my best interest. Both made my buying experience very smooth. This is the second vehicle I have purchased from the posner park dealership. Would highly recommend. More

The service NEVER gets any better. On December 8, 2011, I had a wreck and brought my Jeep in, with the left side of my Jeep damaged requiring body and paint repair as well as my Passenger side window shatter had a wreck and brought my Jeep in, with the left side of my Jeep damaged requiring body and paint repair as well as my Passenger side window shattered. The Jeep was returned to me with shards of glass never removed and I had to find this when a passenger Family member rode in the back. This was brought to the attention of the Service manager at the time; he did nothing. Early October 2013, I brought my Jeep in for warranty repair. After keeping my Jeep for the better part of 4 weeks, they used my gasoline for transport my Jeep around, without having the professional courtesy of replacing what they used; you would think that would be a part of customer service. After 4 weeks, I find out that parts are still on order, they never took care of the rust on the hood that was the original reason my Jeep was dropped off, the only painting they "supposedly" we're the fender flairs, that "NEVER" needed painting in the first place, so I seriously doubt there was any painting done at all, and all this after 4 weeks. So basically, my Jeep sat at this place of amateurs with nothing getting done, other than them using my gas in my Jeep. This is pathetic, and I expect someone in this poor excuse of a dealership to actually take ownership of their mistake and resolve this. More

Dealer advertises they CARE, will do whatever it takes to make customer happy, after several complaints they did not care, They could have taken the jeep back,( just because they claim they care)???? After s make customer happy, after several complaints they did not care, They could have taken the jeep back,( just because they claim they care)???? After several attempts trying to trade there jeep for different cars.. I finally was able to trade the jeep they sold me and to one of there neighbor dealers, I now have another identical black 2006 Toyota Solara SLE conv. 55k miles how crazy is that, beautiful, nicer than my other. Although it has cost me $6140 down from my retirement funds and owing $3000 more than my other and 1 payment on jeep, a total loss of $9600 out of my pocket. Pretty sad this dealers GREED could have saved me all that money, had they done the right thing. Just a warning to others, no matter what you buy from them, your stuck, they are mean, I have owned over 55 cars and they have lost a good future customer, to all 4 of dealerships owned by this so called family owned and operated co. which also means Chrysler corp. cant do a thing to help you, they were very displeased with the situation. BEWARE Thanks to there neighbor dealer I am happy regardless the $$$, that could have been avoided! More

Connie and Marcos were very professional and friendly. No games! They quoted a price and sold it for that price. Truck was clean and full of gas, ready to go! Good price and service! I would recommend this d games! They quoted a price and sold it for that price. Truck was clean and full of gas, ready to go! Good price and service! I would recommend this dealership! More

We visited today 26th October and were shown excellent customer service by Tom, Jackie and Marcos - in fact the whole team at Posner Park were dedicated to delivering 100% customer satisfaction. Tom was customer service by Tom, Jackie and Marcos - in fact the whole team at Posner Park were dedicated to delivering 100% customer satisfaction. Tom was our main contact, and made us feel extremely welcome, offered clear advice and listened to what we wanted. He made sure we were comfortable throughout the sales experience. Thanks and Well Done Tom! We would highly recommend the Posner Park Team to anybody needing a new vehicle! More

I went to Posner Chrysler to buy a new car and trade my car in. Ron Edmonds helped me to find a nice, new2012 Chrysler 200. I wanted a black one with the GPS in it.. He said I have new one that is auburn/ car in. Ron Edmonds helped me to find a nice, new2012 Chrysler 200. I wanted a black one with the GPS in it.. He said I have new one that is auburn/burnt color. I believe you will like this one also. He said take this one on your lunch break, show it to your husband and keep it for the day, drive it and bring it back this afternoon. I did as he said and I loved that car and the color. I brought it back and bought it. He gave me a very good deal on my trade in and a nice rebate on the new car. He was so nice That was July 16, 2012. I think it is one of the most beautiful cars on the road. I was up there Tuesday, October 2,,2013 for a safety recall on the car Spkyner took very good care of me. that car drives sooooo good. I haven't seen but one other than mine in that color. I saw Ron that day he spoke to me. I said do you remember me? He said yes, you are Mrs. Johnson. I would recommend any one to buy a car at Posner Chrysler & Jeep. Thank you all for being so nice and kind. More

Connie Bennett & Marc Niethammer are a great asset Connie Bennett & Marc Niethammer are a great asset to Posner Park Jeep!! They created a excellent buying experience. I highly recommend Posner Park Connie Bennett & Marc Niethammer are a great asset to Posner Park Jeep!! They created a excellent buying experience. I highly recommend Posner Park Jeep !! AAA rated I am very happy with my 2014 Jeep Grand Cherokee. More