Portsmouth Used Car Superstore

Excellent Customer Service! I went to Key Auto with absolutely no credit, two crappy cars and to my surprise was approved for a 2013 Chevrolet Sonic. Matt made the experience so I went to Key Auto with absolutely no credit, two crappy cars and to my surprise was approved for a 2013 Chevrolet Sonic. Matt made the experience so smooth, and spent his time making sure we were happy with our car. He made everything possible, without any problems. Everyone there was great, and I couldn't be more satisfied with our new car! I would recommend going to see Matt if you're ever in need of a new vehicle! More

Great experience!!!! I have had numerous amazing experiences working with these guy. Im always welcomed as soon as I walk in the door and within minutes I'm test driving c I have had numerous amazing experiences working with these guy. Im always welcomed as soon as I walk in the door and within minutes I'm test driving cars. They're very easy to work with no matter the situation. They know exactly what vehicles will work for you after asking a few questions. I was driving away within a few short hours. I would recommend them to anyone looking for a reliable car no matter your situation. More

Outstanding Customer Service!! Matty V. is a wonderful salesman who takes the time to answer all questions and makes sure he gets you the right car for you! Matty V. is a wonderful salesman who takes the time to answer all questions and makes sure he gets you the right car for you! More

Best experience ever at a dealership!! My car was falling apart, winter did a number on my car. My credit was just as bad. Then I walked into Key Auto Portsmouth, and talked with Matt V. H My car was falling apart, winter did a number on my car. My credit was just as bad. Then I walked into Key Auto Portsmouth, and talked with Matt V. He was the most straight up person straight forward. Not giving him a lot to work with except what I could afford for payments. Matt bent over backwards...and searched high and low, looking for a car with the payments I needed. He never gave up. And with the support of the dealership I was able to get out of my car and into a brand new one. I went to a few other dealers showed me cars with flat tires..dents...etc. and still would have high payments. This dealership shows compassion for there customers, I couldn't of asked for anything better. I highly recommend the dealer Matt. And the dealership. Thank you again. More

matty was amazing! Matty v , was amazing!!! Had my doubts on getting a new car, he made it so easy and so much fun! I love my new car so much(:!!!! Thank you Alana Matty v , was amazing!!! Had my doubts on getting a new car, he made it so easy and so much fun! I love my new car so much(:!!!! Thank you Alana More

Amazing! It's real simple, Matt made the whole experience a great one. No pressure, I got the vehicle I wanted and he was able to make it happen. I spent alot It's real simple, Matt made the whole experience a great one. No pressure, I got the vehicle I wanted and he was able to make it happen. I spent alot of my day there and can honestly say I was more than happy to be there. He wasn't the typical pushy, shove something down your throat or trying to trick me with any language..just sold me a good vehicle, the one I wanted. Go see Matt, you won't be sorry. More

super We wanted the red van and we got it, definitely didn't think we would but you never know what is possible unless you try! We wanted the red van and we got it, definitely didn't think we would but you never know what is possible unless you try! More

Great Sales Person We were looking to get into a newer car with low mileage and Matty V helped us out tremendously! It was a very quick and easy process. He was very hon We were looking to get into a newer car with low mileage and Matty V helped us out tremendously! It was a very quick and easy process. He was very honest with us and made it happen. We would highly recommend Matty V and Key Auto Center of Portsmouth to our family and friends. Thank you Matty V and the manager Tony for making this a possibility for us. Great Customer Service and right to the chase just like we wanted! More

Love love love!!!!!!!! Had the best experience with this dealership!!!! Had an issue with my seatbelt and airbags after purchasing my vehicle from them and they directed me Had the best experience with this dealership!!!! Had an issue with my seatbelt and airbags after purchasing my vehicle from them and they directed me to portsmouth ford who were the best to deal with. They helped me with the cost when my warranty wouldn't cover it. I would recommend this dealership to any and everyone that wants great service. Pete Leonardi the manager has been the most helpful and kind as well as his service manager Joe. Greatest car buying experience ever!!!!!!! More

SOLD US A CAR WITH DEFECTIVE TIRES Purchased an almost new Toyota Tacoma.... Only 5000 miles. Have owned it for 6 months and took it to them for our inspection. We were shocked to find Purchased an almost new Toyota Tacoma.... Only 5000 miles. Have owned it for 6 months and took it to them for our inspection. We were shocked to find out that it would not pass inspection due to severely dry rotted tires!! I spoke to Tony who said he'd bring it up to the manager and get back with me. I never heard a word!!! I then called several times and finally spoke with the manager, Pete., who told me that there was nothing they could do. We are very disappointed with their customer service. They were very eager to dodge the issue and not take care of their customers. I will not recommend anyone to purchase a car from this dealership. They do not stand behind their product! More