Portsmouth Used Car Superstore

PERSISTANCE PAYS OFF I can't say enough about Matt, Anthony and the whole staff at Key of Portsmouth. Although we got off to a rocky start with a car that had ignition pro I can't say enough about Matt, Anthony and the whole staff at Key of Portsmouth. Although we got off to a rocky start with a car that had ignition problems, I would have to blame the problem on the repair dept. and not the sales staff. Without the calm and understanding demeanor of Matt, our salesman, we might have walked. He handled the situation admirably and got us into a vehicle that in the end will be more beneficial to our needs. Thanks to all for helping us out. More

Service I bought my used car from this dealer, and the sales people were amazing. All the way from selling to finance. And the service department is one of th I bought my used car from this dealer, and the sales people were amazing. All the way from selling to finance. And the service department is one of the best I've ever encountered. Whenever I have had a issue or question Ringo in the service dept. has always explained it so I understand it. Like when I need brakes and rotors for my Mercedes he made it easy. I will definitely return to buy my next car and I would always seek out Ringo in service because of the attention to detail and knowledge he has. He makes you feel comfortable. I brought my mother to them also to buy a car and they were amazing with her and her knowledge of cars is none. Everyone has made her feel comfortable from selling to service. Ringo from service took care of my mom then to. He went to another store in the key family and myself, my family and my friends follow him for his service because we trust him and His attention to detail. We will continue to buy and service cars wherever Ringo may be. More

Amazing SERVICE DEPARTMENT I am so pleased with the service I have received from the Service Department. The Service Manager (I belive his name is Ringo) bent over backwards to I am so pleased with the service I have received from the Service Department. The Service Manager (I belive his name is Ringo) bent over backwards to help me. He truly is an asset to your company. Thank you again, More

Exceptional customer service! I just bought my fourth vehicle from Matty V. at the Key Auto Center of Portsmouth! I return to him and the Key Auto Center every time because they of I just bought my fourth vehicle from Matty V. at the Key Auto Center of Portsmouth! I return to him and the Key Auto Center every time because they offer exceptional customer service! Very friendly and helpful and not a high pressure typical 'used car sales' environment. Matty makes the car buying experience fun and easy. The service department, Kris the GM and Anthony in Finance are all super friendly and helpful as well. I recommend them to everyone and I am sure I will be back in the future. More

Hands down best car buying experience ever!! Matty was patient, kind, and went out of his way to help me buy the car that was right for me! I found myself smiling the entire time I was there! Matty was patient, kind, and went out of his way to help me buy the car that was right for me! I found myself smiling the entire time I was there! More

Excellent Patient. Matty listened and showed me vehicles that met my needs and I was not pressured into a purchase. I was very comfortable in this low pressure Patient. Matty listened and showed me vehicles that met my needs and I was not pressured into a purchase. I was very comfortable in this low pressure environment. More

Satisfaction guaranteed!!! Had a great experience and warm welcoming once I walked in the dealership, Matty V is the best sales guy to go see, very kind, professional and helpfu Had a great experience and warm welcoming once I walked in the dealership, Matty V is the best sales guy to go see, very kind, professional and helpful. I personally will recomend this place to anyone.! Im very happy.! More

Matty V & Chris Great working with Matty and Chris! Matty did a great job landing me on the right vehicle and Chris went to bat for me with the banks! Great experienc Great working with Matty and Chris! Matty did a great job landing me on the right vehicle and Chris went to bat for me with the banks! Great experience all around! More

Great job Matty V and Anthony made buying my new Jeep painless and easy, great job! Honest no pressure!! 2nd vehicle I have bought from a Key dealership, highly Matty V and Anthony made buying my new Jeep painless and easy, great job! Honest no pressure!! 2nd vehicle I have bought from a Key dealership, highly recommended!! More

Excellent exerience with Matty and Chris! Great experience working with Matty and Chris. Matty was well versed with the vehicles on the lot and was able to answer all questions. Chris was just Great experience working with Matty and Chris. Matty was well versed with the vehicles on the lot and was able to answer all questions. Chris was just as good and it was a pleasure doing business without feeling pressured into making a purchase. Would recommend Key Auto to anyone and I live two and a half hours away! Kudos to Chris and Matty V!!!!! More