Portsmouth Ford
Portsmouth, NH
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Awesome experience, from order to delivery. We started at our "local" dealer in Dover to order two Mavericks. We were turned away because "Ford order system is closed on Sundays!" We were bless We started at our "local" dealer in Dover to order two Mavericks. We were turned away because "Ford order system is closed on Sundays!" We were blessed to move on to PortFord and find Kelly Larson. So happy with our experience! More
Chris was excellent to deal with very thorough, the rest of the staff were very nice and we had a pleasant experience!! Would refer all friends and family to Portsmouth Ford!! of the staff were very nice and we had a pleasant experience!! Would refer all friends and family to Portsmouth Ford!! More
Be afraid, be very afraid. Portsmouth Ford NH is living off a reputation that died decades ago with the original owner. They are out for the dollar and they want it from you! I Portsmouth Ford NH is living off a reputation that died decades ago with the original owner. They are out for the dollar and they want it from you! I purchased a vehicle in 2018 , it has only ever been serviced by them, when my wife took it for inspection they failed it for a foglight being out. They wanted to 2 hours shope rate to figure out why at $160 an hour. I was at work when my wife texted me this. I immediately called them and shut it down, I have been a Ford mechanic in a past career and knew this dirt bag move as I have seen it pulled on women and the elderly. It burned me to watch it and was a big part of me changing careers. If your car is under warranty and they find a problem with your car they can fix inder warranty, chances are the mechanic has a need for that part, charges it to your warranty while he lets you sit in the waiting room with your car on the lift, not needing any repair. You drive away none the wiser and service dept get an easy warranty labor pay, mechanic gets a free part, whats not to like. Back to my fog light. I called shut down their scam, accused them of the scam and they immediately went into damage control. Accusing me of being a bully , rude , you name it. Classic. Whennmy wife got home that evening. I climbed under her car disassembled multiple pieces of plastic finally was able to see up into the back of the foglight. As soon as I saw it I knew my suspicions were correct. The foglight bulb was cut at the socket and after hunting for several minutes I found it had been cut 12 inches up, making repair impossible. A good practice for all of you reading this is take a few minutes before your inspection and do you own safety checks, lights horn reververse lights tire tread wipers. Your state has inspection items you can find on line or ask for. It is my opinion in my 43 years of driving , find a mechanic you trust, never buy the dealers warranty on anything and if you are a mechanic at a dealer ship it is because youve failed on your own. Like a cop that becomes a security guard. Beware of that greasy low life derik de fred dicko, he is the finest example of masshole xxxx that spends his days trying to out slither his garbage state of existence and reputation, by hiding in NH. More
Purchased 2014 brand new diesel f-350 and had over 12 repair attempts for defective components costing me thousands and truck is undriveable. The manager mr. Sawyer offered me half of what the truck woul repair attempts for defective components costing me thousands and truck is undriveable. The manager mr. Sawyer offered me half of what the truck would be worth if it wasn’t loaded with defective components. I can’t drive it and I can’t sell it so it sits on rt 236 with an 8 foot sign on it depicting my discracefull experience with Portsmouth ford More
Kelly was easy to work with, not pushy. Would recommend this dealer. When most others are still putting on a surcharge for trucks, these guys are not. Would buy from them again. Would recommend this dealer. When most others are still putting on a surcharge for trucks, these guys are not. Would buy from them again. More
I would recommend Kurt and Portsmouth Ford very highly. He was knowledgeable, helpful, and quick to respond but not at all pushy. The process was very quick and straight forward. He was knowledgeable, helpful, and quick to respond but not at all pushy. The process was very quick and straight forward. More
Easily butt hurt sales people. ...service department acts like they are rock stars.shop at your own peril and PLEASE remember....you are the BOSS and they are there to serve YOU... ...service department acts like they are rock stars.shop at your own peril and PLEASE remember....you are the BOSS and they are there to serve YOU... More
I think this was the first time my car purchase was easy. I was able to work with my salesperson via text, get all my financing pre approved on line, and it took less than an hour to be driving my new car.Ti I was able to work with my salesperson via text, get all my financing pre approved on line, and it took less than an hour to be driving my new car.Tim took the time to go through all the features and set up my phone. Mu bronco was worth the wait. Great experience. More