Portsmouth Ford

This dealership has terrible service. From first service phone call things went wrong. Got an confirmation e mail that had nothing to do with what i asked for. Took 3 calls to service dep From first service phone call things went wrong. Got an confirmation e mail that had nothing to do with what i asked for. Took 3 calls to service dept and they still got it wrong. I drop my keys and get a call that morning at work. Noone knows why my truck is there. This review does not have enough space to list all that went wrong with my service. Quote you one price then upcharge you. Bought a $70,000 truck and wanted some accessories. After being overcharged on my two previous purchases bug deflector and bed liner. The third time i asked for a quote. Bought warning strobe light on sale for $538 on Portsmouth Ford web site I was quoted $200 labor to install. I was charged full price $750 for light. I was charged $420 labor to install. I was charged for a NH state inspection I did not ask for( I am registered in MA) I was charged for an oil change that should have been free with the very expensive car care plan I was sold and given a $59 shop charge to boot. I called and spoke with Service manager Alan to give them a chance to make it right. Two weeks of back and forth on phone. He was unapologetic and uninterested made me feel like I did something wrong. My service call was recorded. He admitted that was what I was quoted and simply said they shouldn't have quoted me that. To be honest I was shocked. I expected a quick apology and a refund. Portsmouth ford used to be the best. I hear nothing but horror stories now what a shame. More

Outstanding in every way! I have bought there before and will again. Salesperson was outstanding. I have bought there before and will again. Salesperson was outstanding. More

I worked with Eddy who helped me order a new 2022 Ranger. He was helpful and responsive throughout the process and not pushy at all. I'd highly recommend working with Eddy in the future. He was helpful and responsive throughout the process and not pushy at all. I'd highly recommend working with Eddy in the future. More

Awesome transaction! Porthsmouth Ford is the best dealership I have dealt with. I keep coming back to them. Thank you! Porthsmouth Ford is the best dealership I have dealt with. I keep coming back to them. Thank you! More

This is my second time buying at portsmouth Ford. My sales person Eddie was outstanding!!!,I would recommend this dealership. My sales person Eddie was outstanding!!!,I would recommend this dealership. More

Our salesman, Bill Quimby, was fantastic. Smooth transaction and easy to deal with. I highly recommend Portsmouth Ford. Smooth transaction and easy to deal with. I highly recommend Portsmouth Ford. More

Great experience buying my new Ford F150. Yassier was very genuine. It was a very stress free experience. Yassier was very genuine. It was a very stress free experience. More

Great deal on a brand new vehicle and it was exactly what I wanted. Yassir was a pleasure to work with. I wanted. Yassir was a pleasure to work with. More

Tim at the Portsmouth Ford Used Car Dealership recently sold us our 2020 Ford Explorer....which we love! We're a keen fan of Portsmouth Ford. They are professional and wonderful to deal with. We've purc sold us our 2020 Ford Explorer....which we love! We're a keen fan of Portsmouth Ford. They are professional and wonderful to deal with. We've purchased a number of pickup trucks, Explorers, a Crown Vic and even a 500 all from Portsmouth Ford over the years. Always a good experience. More

The buying experience was easy and quick. great place to buy a new car or truck buy a new car or truck More