Portsmouth Ford

This isn’t the first truck that I have bought at Portsmouth Ford and won’t be the last . The sales man’s was awesome friendly and knowledgeable about the trucks that I was looking for . I would reco Portsmouth Ford and won’t be the last . The sales man’s was awesome friendly and knowledgeable about the trucks that I was looking for . I would recommend them to anyone looking for a new car or truck More

Salesman Kelly was great, pleasant, efficient, personable, straight forward, NOT pushy, multi tasked, recommend him highly personable, straight forward, NOT pushy, multi tasked, recommend him highly More

Sales staff is outstanding, this is the 7th vehicle my gf and I have bought from Eddy Francis. If I can find one fault it is with the dealer prep. My gf and myself both bought new cars last week and they pho and I have bought from Eddy Francis. If I can find one fault it is with the dealer prep. My gf and myself both bought new cars last week and they phoned in washing both cars for us to take delivery... More

Kelly was friendly, informative and very helpful! I would definitely request to work with him in the future the next time I'm in the market for a vehicle. He was never pushy or overbearing like sal I would definitely request to work with him in the future the next time I'm in the market for a vehicle. He was never pushy or overbearing like sales people tend to be. As a sales person myself, I very much appreciated his approach. More

Scewed this deal from A to Z. Eddy Francis ordered the wrong truck can not answer the simplest of questions. Dos not care he still getting paid. And my truck was filthy dirty when Eddy Francis ordered the wrong truck can not answer the simplest of questions. Dos not care he still getting paid. And my truck was filthy dirty when I picked it up this is my 4th truck I bought from Porthsmouth Ford and I will be going to another dealer next time. More

Sales people where great Very nice to talk to I would recommend them to shop there. recommend them to shop there. More

Eddie Francis is the best! Came in on day off to help me! Pretty awesome. Came in on day off to help me! Pretty awesome. More

This dealership has terrible service. From first service phone call things went wrong. Got an confirmation e mail that had nothing to do with what i asked for. Took 3 calls to service dep From first service phone call things went wrong. Got an confirmation e mail that had nothing to do with what i asked for. Took 3 calls to service dept and they still got it wrong. I drop my keys and get a call that morning at work. Noone knows why my truck is there. This review does not have enough space to list all that went wrong with my service. Quote you one price then upcharge you. Bought a $70,000 truck and wanted some accessories. After being overcharged on my two previous purchases bug deflector and bed liner. The third time i asked for a quote. Bought warning strobe light on sale for $538 on Portsmouth Ford web site I was quoted $200 labor to install. I was charged full price $750 for light. I was charged $420 labor to install. I was charged for a NH state inspection I did not ask for( I am registered in MA) I was charged for an oil change that should have been free with the very expensive car care plan I was sold and given a $59 shop charge to boot. I called and spoke with Service manager Alan to give them a chance to make it right. Two weeks of back and forth on phone. He was unapologetic and uninterested made me feel like I did something wrong. My service call was recorded. He admitted that was what I was quoted and simply said they shouldn't have quoted me that. To be honest I was shocked. I expected a quick apology and a refund. Portsmouth ford used to be the best. I hear nothing but horror stories now what a shame. More

Outstanding in every way! I have bought there before and will again. Salesperson was outstanding. I have bought there before and will again. Salesperson was outstanding. More

I worked with Eddy who helped me order a new 2022 Ranger. He was helpful and responsive throughout the process and not pushy at all. I'd highly recommend working with Eddy in the future. He was helpful and responsive throughout the process and not pushy at all. I'd highly recommend working with Eddy in the future. More