465 Reviews of Portsmouth Chevrolet - Service Center
I own a 2020 C8 Corvette. I bought it at MacMulkin. For some reason, I thought that they would perform better service on my Corvette, than other dealers Because they sell so m I bought it at MacMulkin. For some reason, I thought that they would perform better service on my Corvette, than other dealers Because they sell so many. Boy was I wrong. The service at Portsmouth Chevrolet on my Corvette was second to none. The people were so friendly, courteous, kind and efficient. Kevin Took the time to talk to me about my car and answer any questions that I might have. I had my annual oil change and state inspection done And the total invoice was less than their estimate. I will only take my Corvette to this dealer from now on. More
My experiences at Portsmouth Chevrolet has always been positive. I have a 2004 a d 2023 Chevy Silverado that they maintain for me. As of today all of the required repairs have completed on time with no is positive. I have a 2004 a d 2023 Chevy Silverado that they maintain for me. As of today all of the required repairs have completed on time with no issues. More
It is incomprehensible that we would receive a request to review, obviously BOT generated, our recent service at Portsmouth Chevrolet. Yet it is consistent, as they obviously do not care about us. We pur review, obviously BOT generated, our recent service at Portsmouth Chevrolet. Yet it is consistent, as they obviously do not care about us. We purchased, and have had our vehicle serviced exclusively at Portsmouth Chevrolet, over the last four years plus. During this time we have battled an ongoing issue with battery drain, which has progressively grown worse. Four batteries replaced in increasingly shorter durations. Our latest service visits (s) focused on this issue. Those last visits were very unsatisfactory: My Wife and I, with one exception, were treated condescendingly. "Drive an hour a day, and get a trickle charger". Appointments made face to face with a service advisor were not recorded. Thus when we arrived for the agreed upon date and time, there was no record of our appointment. They did fit us in. The drain issue was not found, and that in the dealerships mind, seemed to lead to a dismissal our concerns. I believe it categorized us a "cranks", or just old. Having gray hair is not advised. Our decorum never deviated from quiet, sincere concern. Subsequently we resorted to a non Chevrolet automotive service, which confirmed there was a parasitic draw. After costly analysis and testing, they could not resolve the issue. Thus we still have the burden. AAA dead battery calls. When my wife inquired about our 9 month old AC Delco gold battery's warranty, she was told there was not a warranty, because the failure was an "act of god". A formal complaint was placed by Chevrolet on our behalf to this dealership, was never acknowledged. Case # 9-14973686960. There is more, but again I am wasting valuable time. More
This dealer will sell you a vehicle that will either break down,or has worn down breaks that will need to be changed after 10k on a brand new 50k truck break down,or has worn down breaks that will need to be changed after 10k on a brand new 50k truck More
Everyone was lovely and found me what I truly wanted in a vehicle. Not only did they find me the vehicle I wanted they helped get it within the budget I needed. I will definitely recommend this dealership. vehicle. Not only did they find me the vehicle I wanted they helped get it within the budget I needed. I will definitely recommend this dealership. More
Fantastic sales department, very attentive, helpful, knowledgeable & understanding. Service department was very knowledgeable and fast working, was able to diagnose the problem and repaired it without d knowledgeable & understanding. Service department was very knowledgeable and fast working, was able to diagnose the problem and repaired it without delay. More