463 Reviews of Portsmouth Chevrolet - Service Center
Claimed I needed to spend $5k on repairs-same parts and labor from nearby Hilltop Chevrolet dealership was $1900! Not sure if Portsmouth Chevrolet was trying to discourage me, get me to buy a new car, or r labor from nearby Hilltop Chevrolet dealership was $1900! Not sure if Portsmouth Chevrolet was trying to discourage me, get me to buy a new car, or rip me off but would never return to any KEY Auto Group dealership! More
Very friendly and helpful service, work was completed in under the estimated time frame, would recommend. under the estimated time frame, would recommend. More
Disappointed in the explanation about the work done. I asked about another issue and wasn't given any information regarding it. Also not sure about the product I received, the invoice only showed a sku I asked about another issue and wasn't given any information regarding it. Also not sure about the product I received, the invoice only showed a sku or reference number. I've experienced better service elsewhere. More
Excellent service and customer care. Very knowledgeable of any questions asked. Always a great experience. Very knowledgeable of any questions asked. Always a great experience. More
They are very helpful I had my dates mix up but they fit me into the schedule and had my truck fixed the one things I was let down on I had abs programmed and updated they said my abs light was still on and me into the schedule and had my truck fixed the one things I was let down on I had abs programmed and updated they said my abs light was still on and couldn’t give me a code or anything because I didn’t pay for that but the computer was already plugged in and they were already there anyways and they couldn’t clear abs codes and or try to read them to update the customer my last dealer would do this for free More
Benjamin Matthews was my service advisor and was very professional, friendly and gave timeframes of my service. The technicians worked quickly, this establishment seems well organized and managed. professional, friendly and gave timeframes of my service. The technicians worked quickly, this establishment seems well organized and managed. More
The team at Portsmouth is easy to work with, knowledge, friendly and provide fast service friendly and provide fast service More
All people were very helpful just can't understand how i bought this truck there 3 months ago and you did all the breaks on it now I can't get my tires rotated cause they say my lug nuts are no good how do bought this truck there 3 months ago and you did all the breaks on it now I can't get my tires rotated cause they say my lug nuts are no good how do they go bad in 3 months or 8000 miles More
Logan the service representative checked me in and when he learned how farr away I live, expedited the diagnosis of my issues. Luckily all my problems were caused by a disconnected wiring harness. The Tech he learned how farr away I live, expedited the diagnosis of my issues. Luckily all my problems were caused by a disconnected wiring harness. The Technician, Robert, kindly showed me how to turn on adaptive cruise control. Everyone was friendly. More