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Portsmouth Chevrolet - Service Center

Portsmouth, NH

4.7
463 Reviews

463 Reviews of Portsmouth Chevrolet - Service Center

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December 22, 2024

Claimed I needed to spend $5k on repairs-same parts and labor from nearby Hilltop Chevrolet dealership was $1900! Not sure if Portsmouth Chevrolet was trying to discourage me, get me to buy a new car, or r More

by gvthnx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Dec 24, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the pricing for repairs. At Portsmouth Chevrolet, we strive to provide fair and competitive pricing, and we take your comments seriously. If you would like to discuss this matter further, please reach out to us directly. We are committed to supporting our customers and ensuring a positive experience. Thank you, The Portsmouth Chevrolet Team

December 22, 2024

Very friendly and helpful service, work was completed in under the estimated time frame, would recommend. More

by CNelson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Colban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our service friendly and helpful. Completing the work ahead of schedule is something we take pride in at Portsmouth Chevrolet. We appreciate your recommendation and hope to see you again soon! Thank you, The Portsmouth Chevrolet Team

December 21, 2024

Very good and quick service. I will definitely be going back again. I recommend this Chevy dealership for services. More

by AMANDA BANCEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 23, 2024 -

Portsmouth Chevrolet responded

Thank you so much for your kind words! We’re thrilled to hear that you experienced very good and quick service at Portsmouth Chevrolet. We truly appreciate your recommendation and look forward to welcoming you back again for your future needs. Safe travels! Thank you, The Portsmouth Chevrolet Team

December 21, 2024

Disappointed in the explanation about the work done. I asked about another issue and wasn't given any information regarding it. Also not sure about the product I received, the invoice only showed a sku More

by DSYARCKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Carney
Dec 23, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with us. We are disappointed to hear your concerns regarding the explanation of the work performed and the information provided about the other issue. Your feedback is important, and we strive to provide clear communication and quality service at Portsmouth Chevrolet. We encourage you to reach out directly so we can address your concerns and ensure you receive the information you need. Thank you again for your input. Thank you, The Portsmouth Chevrolet Team

December 19, 2024

Excellent service and customer care. Very knowledgeable of any questions asked. Always a great experience. More

by msthilaire77
Recommend Dealer
Yes
Employees Worked With
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience with us at Portsmouth Chevrolet. We strive to provide knowledgeable service and care for all our customers. We look forward to assisting you again in the future! Thank you, The Portsmouth Chevrolet Team

December 19, 2024

They are very helpful I had my dates mix up but they fit me into the schedule and had my truck fixed the one things I was let down on I had abs programmed and updated they said my abs light was still on and More

by Opitkz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logen
Dec 21, 2024 -

Portsmouth Chevrolet responded

Thank you for sharing your experience with us. We're glad to hear that our team was helpful in fitting you into the schedule for your truck repair. We also appreciate your feedback regarding the ABS light and the diagnostic process. While we strive to provide comprehensive services, we understand that expectations can vary. If you have further questions or concerns, we encourage you to reach out to us at Portsmouth Chevrolet. We’re here to assist you. Thank you again for your input! Thank you, The Portsmouth Chevrolet Team

December 18, 2024

Benjamin Matthews was my service advisor and was very professional, friendly and gave timeframes of my service. The technicians worked quickly, this establishment seems well organized and managed. More

by Ekdoh79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Matthews
Dec 21, 2024 -

Portsmouth Chevrolet responded

Thank you for taking the time to share your experience! We're thrilled to hear that you found our service team to be professional and friendly, and that your service was completed in a timely manner. At Portsmouth Chevrolet, we strive to provide a well-organized and efficient experience for all our customers. We appreciate your kind words and look forward to serving you again in the future! Thank you, The Portsmouth Chevrolet Team

December 18, 2024

The team at Portsmouth is easy to work with, knowledge, friendly and provide fast service More

by christyadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Colban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Clement
Dec 21, 2024 -

Portsmouth Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at Portsmouth Chevrolet easy to work with, knowledgeable, and friendly. We pride ourselves on providing fast and efficient service. We appreciate your support and look forward to serving you again in the future! Thank you, The Portsmouth Chevrolet Team

December 18, 2024

All people were very helpful just can't understand how i bought this truck there 3 months ago and you did all the breaks on it now I can't get my tires rotated cause they say my lug nuts are no good how do More

by jv101jv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Amodie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Colban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Clement
Dec 21, 2024 -

Portsmouth Chevrolet responded

Thank you for your feedback. We appreciate you choosing Portsmouth Chevrolet for your truck purchase. It's great to hear that our team was helpful. Regarding your tire rotation concern, we understand how frustrating it can be when unforeseen issues arise shortly after a purchase. We encourage you to contact us directly so we can address your specific situation and assist you further. Your satisfaction is important to us, and we're here to help! Thank you, The Portsmouth Chevrolet Team

December 18, 2024

Logan the service representative checked me in and when he learned how farr away I live, expedited the diagnosis of my issues. Luckily all my problems were caused by a disconnected wiring harness. The Tech More

by william.fanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelika Nadeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in sales
Dec 18, 2024 -

Portsmouth Chevrolet responded

Thank you, William, for your fantastic review! We're thrilled to hear that our team, including Logan and Robert, was able to provide you with exceptional service at Portsmouth Chevrolet. It's great to know that your issues were resolved quickly and efficiently. We look forward to assisting you again in the future! Safe travels! Thank you, The Portsmouth Chevrolet Team

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