51 Reviews of Portland Volvo Cars Service
Awesome service!!! I called Portland Volvo @ 9:45 on a Thursday morning on break at work. Joel answered the phone and was very curtious. I explained that I had probrlems I called Portland Volvo @ 9:45 on a Thursday morning on break at work. Joel answered the phone and was very curtious. I explained that I had probrlems replacing a headlamp and asked if I could bring the car by after work. He said they were really booked that day but if it was just a headlight, they would be able to take care of it, even though I would not arrive until 4:20. The service area is only open until 5:00! They were awesome when I arrived, and took the car right in. 10 mintues later, another service rep came out and explained I had a faulty wire harness to the headlight and it could cause a fire if not replaced. He also said the mechanic working on it would stay later and finish the job if I decided to fix it! How cool s that!! These guys were professional all the way! They fixed the car perfectly and explained everything they did and included a car wash coupon to boot!! I highly recommend this dealership!! Everyone is friendly and helpful! Check them out, you won't be sorry!!! More
Great 150k service Just had my 2008 XC70 at Portland Volvo for its scheduled maintainence and, as usual, the service staff was outstanding. Joel, David and Bryan are out Just had my 2008 XC70 at Portland Volvo for its scheduled maintainence and, as usual, the service staff was outstanding. Joel, David and Bryan are outstanding professionals. Couldn't ask for better service or for a better team. More
PROFESIONALISM EASE OFAPPOINTMENT,KNOWLEDGEABLE SERVISE WRITER,GIVEN REASONS FOR SERVICE INLAYMANS TERMS ,TREATED ME AS A VALUED LONG TERM CUSTOMER,WAS OFFERRED A EASE OFAPPOINTMENT,KNOWLEDGEABLE SERVISE WRITER,GIVEN REASONS FOR SERVICE INLAYMANS TERMS ,TREATED ME AS A VALUED LONG TERM CUSTOMER,WAS OFFERRED A LOANER CAR,MY CAR WAS READY WHEN THEY GAVE ME APPROXIMATE WAITING TIME,A GREAT EXPERIENCE OF PROFESSIONALISM More
Car has problem during vacation I was vacationing at Old Orchard beach when my Volvo began making noise when braking. I had vehicle evaluated at Portland Volvo and new rear brakes w I was vacationing at Old Orchard beach when my Volvo began making noise when braking. I had vehicle evaluated at Portland Volvo and new rear brakes were recommended. Dealer provided loaner vehicle and my vehicle was repaired by the next morning. Terrific experience with this dealership. More
The check engine light appeared on my son's 1997 Volvo 850. He was needing to take it on a trip to Philadelphia the next day. In order to assure his and his family's safety, we took it to the dealership to a He was needing to take it on a trip to Philadelphia the next day. In order to assure his and his family's safety, we took it to the dealership to assess the problem. Bryan Woodworth assisted us and a diagnostic test was completed. The test revealed that the car was safe to take on that trip. Bryan assisted us promptly, courteously and personally exhibiting excellent customer service. He is an asset to your dealership and we remain faithful customers of Portland Volvo. More
Outstanding Service Last Friday I brought my car in for a scheduled service..it was completed very quickly and I was back on the road in no time! Last Friday I brought my car in for a scheduled service..it was completed very quickly and I was back on the road in no time! More
Recent tuneup Outstanding customer service, extremely accommodating and very friendly. They are a pleasure to do business with.! Definitely worth the trip. Best car Outstanding customer service, extremely accommodating and very friendly. They are a pleasure to do business with.! Definitely worth the trip. Best car place I've been to in a long time. More
Extraordinary Service! Last Friday I had to bring in my XC70 because it wasn't starting properly. On this unexpected visit, I arrive to 3 smiling and welcoming faces, hard Last Friday I had to bring in my XC70 because it wasn't starting properly. On this unexpected visit, I arrive to 3 smiling and welcoming faces, hard to choose, but I went to Bryan because he's been there for nearly as long as I have been a customer. Not only do they take in my car. On a mome to notice, but after realizing the customer transport is busy, they immediately get me a loaner! After all of this happening on my way to work, I am just 10 minutes late. Service does not get better than that. Within an hour Bryan called and let me know what was wrong, most of which was covered under warranty on my 2010 model, again, amazing. They called again in the early afternoon as soon as it was ready and I picked up my perfectly running cat on my way home. When they say Volvo for life, Portland Volvo exemplifies why that is! I even talked my husband into switching from Audi, because their local service was terrible. Thank you Portland Volvo! Bryan, David, Joel, and Mike (Sales)!! More
Required a quick repair. While on a short visit to the Kennebunks, our side view mirror was destroyed. Thanks to Joel Hall and the staff at Portland Volvo we received outstand While on a short visit to the Kennebunks, our side view mirror was destroyed. Thanks to Joel Hall and the staff at Portland Volvo we received outstanding service. The parts were ordered and the mirror replaced quickly and efficiently. More
Like the concierge service at a five-star hotel. My over-10-year experience with Portland Volvo's service department has been, quite simply, amazing. This department consistently goes the distance t My over-10-year experience with Portland Volvo's service department has been, quite simply, amazing. This department consistently goes the distance to make certain that your Volvo runs always at it's very best. I trust each and every service department representative. In particular, Bryan Woodworth, with his innate understanding of Volvos and their owners, has earned my trust and gratitude, again and again. More