Portland Volvo Cars Service

Let's buy Eli was a real pleasure to work with. His timing was perfect. There when we needed him. We wanted to feel in control and he gave us just the righ Eli was a real pleasure to work with. His timing was perfect. There when we needed him. We wanted to feel in control and he gave us just the right amount of time and space. More

Excellent Service The finance manager helped me finance my new vehicle . It was a smooth transaction . Jason explained all of my options and was clear and thorough . The finance manager helped me finance my new vehicle . It was a smooth transaction . Jason explained all of my options and was clear and thorough . More

Excellent Customer Service I live in Bangor ME but a part on my Saab was recalled and needed to be replaced so I Googled around and found Portland Volvo. The reviews were great I live in Bangor ME but a part on my Saab was recalled and needed to be replaced so I Googled around and found Portland Volvo. The reviews were great so I made an appointment for 1030. My husband and I arrived at 1005, we were greated, told it would be about an hour, have a seat and we will fix you right up. We pulled off the lot at 1105 with a complete inspection list, replaced part and the best service ever given from a dealership that didn't charge us a single cent. More

Yes, I'm the "key" guy! Great Customer Service!! True story. My son comes home from UMaine for winter break and needs minor repair work done on his Saab 9-3. We take it to a local mechanic in Windham True story. My son comes home from UMaine for winter break and needs minor repair work done on his Saab 9-3. We take it to a local mechanic in Windham and drop it off on a Tuesday night. I get a call Thursday that the mechanic can't get the car started. He states he thinks he can get the key fixed (by taking it apart) and/or get a couple of other fobs that can be programmed for the Saab. Bottom line, 2 weeks later and he has not been able to get any key to work.(????) It's time to take it to a Saab dealership; Portland Volvo. The technicians there let Bryan Woodworth in the Service Department know that of the 2 keys that were dropped off with the Saab, neither one belonged to the car and the key (and ignition box) will need to be replaced. This is not a cheap option and I am furious with 1st mechanic's ineptness/delays. Dave Cleveland (Service Manager at Portland Volvo), called me back and was empathetic to my situation. Even though we are a first time customer, Dave offered a deal on the new keys and labor already rendered, and handled a recall item on the Saab within 48 hours. Great Customer service by Bryan Woodworth and Dave Cleveland at Portland Volvo! I would highly recommend their services in the future, whether you are a long time customer or a first timer like us! Thank you gentlemen! More

service appt. I will continue to purchase Volvos in the future just so I can use this companies service department...they are that good! Thanks folks, Jayne H. I will continue to purchase Volvos in the future just so I can use this companies service department...they are that good! Thanks folks, Jayne H. More

Consistent service Q Recently, my 1996 ,Volvo 850 needed service, and I was not only devastated, but also considering buying another car, not necessarily a Volvo. I Q Recently, my 1996 ,Volvo 850 needed service, and I was not only devastated, but also considering buying another car, not necessarily a Volvo. I have been a Vovlo customer since 1985 and have been pleased with the cars and the service department. I than helped me mepake the right decision to repair my 850. Everyone in. the service department was so accommodating, and I adored my loaner. My repaired 850 purrs, thanks to great guaranteed work by Portland Volvo service department. Barbara E. December, 2015 More

Excellence from Service department Excellent service, brought carbinnfor oil change, inspection and remountingbwinter tires. They spotted cupping and wear two of the winter tires and s Excellent service, brought carbinnfor oil change, inspection and remountingbwinter tires. They spotted cupping and wear two of the winter tires and suggested we replace them. As we live in the mountains we took their advice. Winter may be disgustingly late this year, but it will come. Many THANKS to Dave, Joel and Bryan for taking such great care of us! And thanks to Mark for giving us info on prices for replacing the SAAB wagon. Cynthia and Mitchell More

Excellent professional and courteous service Many of the service staff have been there 10 years are more and are knowledgable about different make/models and are able to provide input over the ph Many of the service staff have been there 10 years are more and are knowledgable about different make/models and are able to provide input over the phone as to wha the particular issue with a vehicle may be, what diagnostics need to be done, or to answer a simple question on a new car. For instance, where's the battery on this S60 model year 2013 versus 2005. Bryan Woodworth has been extremely helpful over a period of many years at the dealership. Sales staff, Mickael Pieter is a real pls to the sales fleet. He has sold me 2 cars over a period of 15 years. More

Joel is the man! I purchased my XC-90 here and bring it for servicing. The other day I noticed my inspection was expiring the next day and I was about to go on a long I purchased my XC-90 here and bring it for servicing. The other day I noticed my inspection was expiring the next day and I was about to go on a long trip. Joel fit me into their busy schedule. I waited no more than 35 minutes and was on my way home. Thank you Joel and your service team! More