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Portland Volvo Cars

Scarborough, ME

4.8
530 Reviews
For over 40 years, our family-owned dealership in Scarborough, Maine has been proud to serve drivers throughout the region with a commitment to integrity, transparency, and exceptional customer care. Widely recognized as Maine’s premier Volvo destination, we offer one of the largest selections of new and pre-owned Volvo vehicles in Northern New England—typically featuring more than 150 vehicles in stock to ensure you have the options you deserve. What truly sets us apart is our passion for delivering an outstanding experience at every step. Whether you prefer to shop in person or online, we make it easy with tools like our Express Purchase platform, convenient online service scheduling, vehicle pickup and delivery options, and seamless parts ordering. Every interaction is designed to save you time while exceeding your expectations. Conveniently located just minutes from Portland on the Scarborough–South Portland town line, Portland Volvo Cars is dedicated to making your automotive experience simple, efficient, and genuinely enjoyable—from your first visit to every mile ahead.
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9 U.S. Route 1

Scarborough, ME

04074

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Showing 530 reviews

December 20, 2013

The service center takes care of their customers! They mean what they say, and say what they mean. No waiting, prompt service, very friendly staff, and I love the free car wash coupon! More

by EVWittig1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 13, 2013

Today we went to volvo to discuss our failed transmission. We were told that although volvo knew it was faulty they simply wished to put the problem behind them...behind them but not behind us. More

by whale17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt and Mike- sales manager
August 04, 2013

This was our best used car purchasing experience ever. Portland Volvo was honest, candid, cordial, knowedgeable, reliable, helpful - we couldn't have asked for better. More

by 5hunterway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Shaw
June 26, 2013

Unprofessional and tactless managers with poor communication and people skills. They have no business representing Volvo. I am shocked they are still in business at this location. It won't be f More

by Swede2013
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Pierter, Tom Niejadlik
April 03, 2013

WE are a middle aged professional couple and were not allowed a test drive without a salesman in the back seat! Got back to dealership and offered $645 less than the asking price and were told they do no More

by kpgerard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 04, 2013 -

Portland Volvo Cars responded

Kim, My name is Tom Niejadlik. I'm the used car manager here at Portland Volvo. We were a bit shocked by your recent review of Portland Volvo and Halie Lyons. As you can see on Dealer Rater we are held in high regards by 99% of our customers. On a personal level Halie is one of the friendliest sales consultants we have ever employed. She felt she had a great deal in common with your wife and enjoyed working with her. Our cars are priced using industry software to give us a competive advantage. Downside is there is no room left for negotiation. We have stood by this policy for almost 3 years now and most people are able to see the value in the bottom line we present. We discuss this policy with each client and we have posted this in very clear terms on our website. Our insurance company encourages a sales consultant to ride along with every customer and Halie tells me you didn't specifically ask to go alone on the test drive (something we will accomodate if asked). I'm unsure where the mistreatment was. If I was not informed of something else that happened please let me know. If this is accurate overview of the situation please help me understand what we did wrong so we don't do it again in the future. As Halie mentioned to you a negative review on this site can greatly affect her earning potential. I implore you to reconsider posting this review. If we truly mistreated you and your wife then I wouldn't be asking this of you. Please contact me directly if you would like to discuss this one on one. -Tom Niejadlik

Apr 04, 2013 -

kpgerard responded

Tom, If you'd like to contact me I'd be g;lad to share our negative experience with you. 577-1807

March 23, 2013

We dealt with Halie Lyons on our first trip to Portland Volvo. Halie was more than efficiently knowledgeable about the vehicles she promotes. She had patience with my wife and I explaining how everything w More

by brucelane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Shaw
March 06, 2013

This is our 3rd Volvo purchased from Portland Volvo and Ralph D'Angleo. Our expereince has always been nothing but positive. Never have we left the dealership with purchasing. Ralph D'Angelo and the othe More

by jnedeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph D'Angelo, Jason Shaw
February 28, 2013

We recently purchased a used 2012 Volvo S60 from Portland Volvo in Scarborough. This was our first time doing business with this dealership. Joe Costa, our salesperson, made the car shopping experience a ve More

by tjw1959
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Shaw
February 25, 2013

I bought a used x60 from Ralph D'Angelo. Ralph is trustworthy, patient, and a pleasure to do business with. He goes above and beyond, provides exceptional service, and I would most definitely work wi More

by Svogel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph D'Angelo
February 06, 2013

Excellent buying experience from everyone at the Portland Volvo Team. Carrington Smart was our sales consultant. His outstanding job knowledge, attention to detail, and personal customer service made my wi More

by ramjet135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Shaw
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